Presentation on Health Insurance

Health Insurance

1. A Comprehensive project report on “ A study on Consumer’s Perception towards Health insurance in the Era of Covid-19 in Ahmedabad City ” PRESENTED BY: Vignesh G. Iyer (197680592134) Miteshkumar M. Jadav (197680592135) GUIDED BY: Dr. Nazneen Shaikh SHRI CHIMANBHAI PATEL INSTITUTE OF MANAGEMENT & RESEARCH BATCH : 2019-2021

2. FLOW OF PRESENTATION Introduction Literature Review Research Methodology Objectives Limitations Research Plan Bibliography

3. INTRODUCTION TO INSURANCE In simple words Insurance is represented by a Policy. It is a contract between an Insured and Insurance Company. The four pillars of insurance can be summarized as: Insured: An individual who takes the policy. Insurer: The insurance organization which provides the policy to the Individual as per the requirement. Premium: It is the amount paid by the insured to the insurer for his/her security during unforeseen calamities. Policy: It is a contract between the Insurer and the Insured to be paid by the insurer to the insured against future losses. In a nutshell, insurance is a security taken by an individual or family during lifetime by paying premium in advance to Insurance Company for future unforeseen contingency.

4. INTRODUCTION TO HEALTH INSURANCE

5. INTRODUCTION TO HEALTH INSURANCE The evolution of Health Insurance is a milestone in the insurance sector which has gained immense popularity. Many Public and Private Health Insurance companies under the regulation of IRDAI are coming with various new additions in health insurance. Health Insurance is a financial security for health with a price tag called “ Premium” which is paid in advance against sudden critical illness. The Covid-19 Pandemic affected the whole world. The Health Insurance which covered most of the critical illness failed to cover the Covid-19 Pandemic to health insurance holders which was a major setback. Now, various health insurance companies have come forward and included Covid-19 special insurance package which can be purchased at a comparatively low premium. To conclude, we can say that life is precious so is our health.

6. LITERATURE REVIEW AUTHOR NAME AND YEAR TITLE KEY FINDINGS Rajesh P Ganatra, June-2018 Analysis of the Customers Perceptions with respect to Health Insurance in Ahmedabad City Health insurance saves money and covers unexpected calamities. It provides cover for hospitalization expenses, pre- and post-hospitalization expenses, day care procedures, etc. In this context researcher aims to examine the perceptions of the customers who have availed the facility of health insurance with respect to common motives of availing health insurance and the impediments associated with it. Ramesh Bhat, 4-sep-2018 Third party administrators and health insurance in India: Perception of providers and policyholders The Third-Party Administrators (TPAs) is expected to play an important role in health insurance market in ensuring better services to policyholders. The policyholders mostly rely on their insurance agents The policyholders have very little knowledge about the empaneled hospitals for cashless hospitalization services The  TPAs insist on standardization of fee structure of medical services/procedures across providers  The healthcare providers do experience substantial delays in settling of their claims by TPAs.

7. LITERATURE REVIEW (cont.) AUTHOR NAME AND YEAR TITLE KEY FINDINGS Ms. Mansi Bansal, Meenakshi Handa 2019 Health Insurance–The Opportunities and Challenges in India Health care has always been a concern in India due to large population base and major chunk of the in rural area and below the poverty line. The existing health care services are not enough to fulfill the medical needs of population. The health insurance is the solution for the population. Akash Acharya, M Kent Ranson 2005 Health care financing for the poor: community-based health-insurance schemes in Gujarat Government provided health services only partially meet the needs of the rural and urban poor in the informal sector and making equitable and affordable medical care accessible to this segment remains a challenge. It is here that community-based health insurance (CBHI) schemes could provide viable alternatives. sustained by a pooling of resources as well as the regular "prepayment" of a small amount as premium, so as to enable poorer communities to meet high out-of-pocket medical expenses.

8. RESEARCH GAP FROM LITERATURE As all the literature review are of Pre Covid-19 Pandemic so there is a no mention of Pandemic in any literature. There is no literature regarding health insurance in Ahmedabad city in the current scenario of Covid-19. RESEARCH PROBLEM/ RATIONALE OF THE STUDY To study the Consumer’s Perception towards Health insurance in the Era of Covid-19 in Ahmedabad City.

9. OBJECTIVES OF THE STUDY To identify the factors that influence customers in the selection of health insurance in Ahmedabad City. To assess the awareness level and source of awareness about Health insurance in Ahmedabad City. To find out the level of satisfaction of customers regarding health insurance in Ahmedabad City. To identify the factors that influence customers in the selection of a particular health insurance company in Ahmedabad City.

10. LIMITATIONS OF THE STUDY In this research for the data collection convenience sampling method is used which does not represent the whole population so the result finding from sample is not accurate. Basically research is based on primary data so the research is not applicable or useful in every condition, time and place. In this research the sample size is with the survey of only 350 respondents, which does not give accurate results.

11. RESEARCH PLAN Components Particulars Research Design Descriptive Research Design Sampling frame Customers who have health insurance pre and post Covid-19 Sampling Unit People of Ahmedabad City Sample size 350 customers Sampling method Non-Probability Convenience Sampling Data source Primary Data and Secondary Data Primary Data Structured Questionnaire Secondary Data Various Websites and Weblinks Data Collection Method Survey through Electronic Media like WhatsApp

12. BIBLIOGRAPHY Bibliography for Introduction: https://www.creditmantri.com/article-what-is-the-purpose-of-insurance https://www.maxlifeinsurance.com/types-of-insurance https://www.careinsurance.com/blog/health-insurance-articles/story-behind-health-insurance-evolution-in-india https://accessh.org/evolution-health-insurance-india/ https://drive.google.com/file/d/1SEahZWofhEOIyxGSVJ6fhO078j1NP5c4/view?usp=drivesdk

13. Bibliography for Literature Review http://www.researchguru.net/volume/Volume 12/Issue 1/RG43.pdf http://vslir.iima.ac.in:8080/jspui/handle/11718/463 https://www.jstor.org/stable/4417170

14. Thank you