Presention on Emotion & Good of Human.pdf

It is for self improvement

1. EMOTION & MOOD
By :-Bhagyashree Dash
Roll No.-23COM013

2. CONTENTS
•Introduction
•Sources
•Basic Emotions
•Emotional Intelligence
•Emotional Labor
•Conclusion

3. INTRODUCTION
What is Emotion ?
•Emotion is a 4 part process consisting of physiological arousal, cognitive
interpretation, subjective feelings and behavioral expression.
•While our emotions are very different, they all involve a state of mental and
physical arousal focused on some event of importance.

4. MOODS

5. MOOD & EMOTIONS
Moods
Cause is often general and
unclear
• Last longer than emotions
(hours or days)
• More general (two main
dimensions-positive affect and
negative affect-that are
composed of multiple specific
emotions)
• Generally not indicated by
distinct expressions
• Action oriented in nature
• Cognitiveinnature
Emotions
• Caused by specific event
• Very brief in duration
(seconds or minutes)
• Specific and numerous in
nature (many specific emotions
such as anger, fear, sadness,
happiness, disgust, surprise)
• Usually accompanied by
distinct facial expressions

6. MORE SOURCES OF EMOTION
AND MOOD
❑SLEEP
-Poorsleepqualityincreasesnegativeaffect.
❑EXERCISE
-Doessomewhatimprovemood,especiallyfordepressedpeople.
❑AGE
-Olderfolksexperiencefewernegativeemotions
❑GENDER
-Womentendtobemoreemotionallyexpressive,feelemotionsmore intensely,
havelongerlastingmoods,andexpressemotionsmorefrequentlythandomen.
-Duemoretosocializationthantobiology.

7. BASIC EMOTIONS

8. EMOTIONAL INTELLIGENCE

9. EMOTIONAL LABOR
Defination:-Having to hide or fake emotions at work.
•An individual is expected to confirm to expected standards of emotional
display.
•Emotions may need adjusting based on unspoken norms within work situation
or cultural expectations.
•Labor indicates an active effort to mask an initial emotion.
•Emotional laboris a significant part of jobs that require face to face
interactions with customers.

10. CONCLUSION
HOW MANAGERS CAN INFLUENCE MOODS ?
•Use humor and praise to increase employees positive moods.
•Being in a good mood oneself can result in more positively and better
cooperation.
•Selecting positive team members can have a contagion effect.

11. THANK YOU