Problem solving tools sharing for adults.ppt

Program for creative thinking

1. 1 สมหวัง บุญรักษ์เจริญ
Problem
Identification
A
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n
Solution Selection
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Problem Solving Tools
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F
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7 QC Tools, Problem
Burger
Objectives,
KPI
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h
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k
a
w
a

d
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g
r
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m
,

L
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S
t
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d
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,

5

W
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A
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P
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a
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,
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C
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a
r
t - Matrix
diagram
- Spider diagram
- Preference diagram
- ….
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, R
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..
R
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…
.

2. 2 สมหวัง บุญรักษ์เจริญ
Symptom of problem
Condition of problem
Impact of problem
Q, C, D,
S, M, E, E
5 Ws 2Hs
7 QC Tools
Problem Burger