process improvementprocess improvement scenarios .pptx

process improvement

1. GROUP 9 PRESENTATION

2. Enhancing the Onboarding Process in a Tech Company Background: New employees feel overwhelmed during their first week, citing a lack of structured orientation and resources. Objective: Create a streamlined onboarding process that ensures new hires are productive and comfortable within their first month .

3. DEFINE THE PROBLEM • The current onboarding process lacks structure and comprehensive resources, leading to new hires feeling overwhelmed, confused, and unprepared . - Decreased productivity: New hires take longer to become productive due to a lack of clarity and guidance. - Increased stress and anxiety: Feeling lost and unprepared can lead to stress and anxiety for new employees .

4. REVIEW THE CURRENT SITUATION • To understand the current onboarding process and identify areas for improvement, conduct a thorough review. - Surveys: Gather feedback from new hires about their onboarding experience, highlighting areas of frustration and confusion. - Interviews: Talk to new hires, mentors, and HR representatives to understand their perspectives and challenges.

5. IDENTIFY POTENTIAL SOLUTIONS • Based on the review of the current situation, identify potential solutions that address the identified challenges. - Developing a comprehensive onboarding plan: This plan should outline key activities, timelines, and resources for each new hire, tailored to their specific role and department. - Implementing onboarding software: This can automate tasks like paperwork, benefits enrollment, and system access, streamlining the process and reducing administrative burden.

6. IDENTIFY POTENTIAL SOLUTIONS - Assigning a dedicated mentor or buddy: - This can provide new hires with a knowledgeable and supportive individual to guide them through the onboarding process and answer questions. - Conducting regular feedback sessions: This can help identify areas for improvement in the onboarding program and ensure it remains relevant and effective.

7. VERIFY THE SOLUTIONS • After implementing potential solutions, it's crucial to verify their effectiveness - Gathering feedback: Collect feedback from new hires, mentors, and HR representatives to understand their experiences and identify areas for further improvement. - Conducting A/B testing: Compare the effectiveness of different onboarding approaches to identify the most successful strategies.

8. EXECUTE THE SOLUTIONS • Once solutions have been verified, it's time to execute them. -Communicating the new onboarding process clearly to new hires and their mentors. - Providing training and support to HR staff and new hires on how to utilize the new onboarding tools and resources effectively.