Protection and referral for CBP members.ppt

Protection in humanitarian responses is very important· and it is heart· of all humanitarian activities . Effective referral· through updated referral· pathways is vital for protection· responses . To ensure· community· resilience for protection· risk· mitigation and prevention· , capacity-building on referral· pathways is essential· .

The slides for this topic· helps you to guide· some basic knowledge· to teach· CBP members on that.

1. PROTECTION Referral for Community Based
Protection Members
Prepared by:
Mohammed ZaforUllahNizam
Email: [email protected]
https://traininganddevelopment.xyz

2. Guidelines
Referrals are:
Way to ensure beneficiary receives the appropriate
service
Way to reduce risk of the beneficiary
Way to support the community
Referrals are not:
Supposed to find out the solution
Counselling sessions
Detailed interviews or investigations

3. Principles of Referrals
1.Confidentiality
2.Informed Consent
3.Respect
4.Non-judgemental
5.Listening Patiently

4. Do: What can you do in Referral
DO listen to the
person without
asking questions.
DO be aware of
and set aside your
own judgment
DO respect the
right of the
survivors to make
their own decision.
Inform, DO NOT
give advice.
DO limit the
number of people
informed about the
case (refer the
case confidentially
to appropriate GBV
Inform focal point,
and only with the
informed consent

5. DONT’S
-DO NOT force help on people, be intrusive or pushy.
-DO NOT pressure the survivor into providing information or further details.
-DO NOT doubt or contradict the survivor.
-DO NOT investigate the situation or provide advice.
-DO NOT mediate between the survivor and the perpetrator or a third person e.g
family.
--DO NOT write down or share the details of the incident or personal details of
the survivor.
-DO NOT assume you know what a survivor wants or need; some action may put
the survivor at further risk of stigma, retaliation or harm.
-Once a GBV referral has been made, DO NOT ask for extra information or
contact the survivor direct.

6. Respectful behavior
Appropriate and necessary questions
Active listening and supportive messages
Privacy and confidentiality
Decision, needs and wishes of the person
Accountability
Guidelines in Protection work for Staff/ volunteer/
Enumerators / Protection committee members

7. In camp or Host, how you refer.
1. Keep update service mapping.
2. communicate with service related focal person
3. Update your team members and community volunteers also.
4. Keep update contact number and location
5. Maintain communication tree / channel

8. Contact information:
Mohammed ZaforUllahNizam
Email: [email protected]
https://traininganddevelopment.xyz