Purposive Communication Ms. Sheena R. Estareja Instructor
Unit 1: Communication in the Global World
The English word “communication” has been derived from the Latin word “ Communicare ” which means to impart, to participate or to transmit . The word “Communicare” is derived from the root word “ Communis ” which means to make common or share . What is Communication?
The term communication refers to the exchange of information between two or more people. For communication to succeed, both participants must be able to exchange information and understand each other. What is Communication?
Elements of Verbal and Nonverbal Communication
Elements of Verbal Communication
Verbal Communication Verbal communication is the most understood mode of communication and it is certainly a powerful tool in your communication toolbox. It is the sharing of information between two individuals using words.
1. Voice Tone Voice tone can come into play even when you’re not uttering words, per se. Even when you simply laugh or make a sigh, your voice tone modifies how it is likely to be interpreted. Elements of Verbal Communication
2. Voice Speed Speaking fast can convey an excited or agitated feel. Speaking slower can convey a steady, reliable feel. Speaking very slow can let someone know that you’re either bored or tired. Elements of Verbal Communication
3. Voice Volume Volume can range from a whisper to a scream and everything in between. A very quiet voice can represent that you are sharing something you don’t want to be heard by others. Elements of Verbal Communication
3. Voice Volume A very quiet voice can also mean that you are being mischievous or that you are depressed. A loud voice can express great joy or terror. Elements of Verbal Communication
4. Language The more languages in which you have some level of competency, the more ways you can phrase things and the more diverse the audience to which you can connect. Elements of Verbal Communication
5. Vocabulary As a verbal communicator, your words are your toolbox, your palette, your set of ingredients. Elements of Verbal Communication
5. Vocabulary The more broad and diverse your vocabulary, the more effective you can be in expressing yourself to others. Elements of Verbal Communication
6. Grammar Grammar is the set of rules for how words connect into phrases and phrases into sentences, etc. Elements of Verbal Communication
6. Grammar Putting the words into an order incompatible with the rules of grammar, you will not sound very credible or convincing. Elements of Verbal Communication
Elements of Nonverbal Communication
Nonverbal Communication Nonverbal communication means conveying information without using words. This might involve using certain facial expressions or hand gestures to make a specific point.
Elements of Nonverbal Communication 1. Facial Expressions Facial expressions - happy, sad, angry - help you convey your message. Be aware of your facial expressions when you talk and particularly when you listen.
Elements of Nonverbal Communication 2. Gestures When you speak, a gesture can make your message stronger. Pointing out something you want your listener to look at more closely is an example of nonverbal communication that makes your message misunderstood.
Elements of Nonverbal Communication 2. Gestures Making a fist to show frustration or anger. Such gestures help further engage your audience when you speak.
Elements of Nonverbal Communication 3. Proximity How close you are to your audience when you speak sends a nonverbal message.
Elements of Nonverbal Communication 3. Proximity If your size is imposing and you leave a very small distance between you and your listener, it will be a bit threatening.
Elements of Nonverbal Communication 3. Proximity Giving someone too much space is an awkward nonverbal communication that might confuse your listener.
Elements of Nonverbal Communication 4. Touch Shaking an audience member’s hand, putting your hand on his shoulder: these are nonverbal cues that can affect the success of your message.
Elements of Nonverbal Communication 4. Touch You can think about what kind of messages a job applicant may send through a weak handshake vs. a firm one after having a job interview.
Elements of Nonverbal Communication 5. Eye Contact Making and maintaining eye contact with an audience when you’re verbally communicating communicates to the other party that you’re interested and engaged in the conversation.
Elements of Nonverbal Communication 5. Eye Contact Good eye contact often conveys the trait of honesty to the other party.
Elements of Nonverbal Communication 6. Appearance Your clothing, hair, and jewelry are also a part of nonverbal communication.
Elements of Nonverbal Communication 6. Appearance The quality and condition of your clothing, how it fits, if it is appropriate for the season - all of these things speak nonverbally about you as a communicator.