QCC-Pragati Template- TPWODL (1).pptxhhh

Pragati

1. QCC Project Name

2. Organization Brief along with Pictures Division specific brief , for example Vital Details TPCODL Name of the DIVISION Area 29354 Sq. KM. No of Consumer 2717092 No of Feeder 1166 No of DT 65887 No. of RMU  175 No. of CSS 57  Peak Demand(MW)  1527 33 kV Line 3717 Circuit KM 11 kV Line 35719 Circuit KM Low Tension Line 53941 Circuit KM About Us

3. Team Introduction Each Member of the team details means Name, Photograph and write Team member or Team Leader or Facilitator or Mentors , etc.

4. Key Challenges of Division

5. Linkage with Vision and Mission of TPCODL TPCODL Vision in pictorial form TPCODL Mission in pictorial form Highlight the point which is linked with key challenges of division

6. Trigger Point Write the trigger point like from Review meeting , customer sound bytes , from newspaper etc. along with Pictures

7. Group Participation Group Photo discussion on the Project Project Registration snapshot Mention the details like Number of meetings : Meeting schedule: Average attendance: Start date of the project: End date of the project:

8. Brain Storming Session Brainstorming Session conducted Compilation of complaints received from various sources such as PSCC, Call Centre, BAS, Media Identification of causes Documentation of all ideas Peer group Discussion Group photo doing the Brain Storming exercise

9. Group Activity Plan Circle Name Starting Date Closing date Meeting Day Meeting time No. of members Mentor Team Leader Members Steps of Problem Solving

10. Step 1: Problem Identification Sr. No Problem Sr. No Problem Sr. No Problem

11. Categorization of Problem Categorize A, B and C Problem Type Descriptions No of problems A Problems which can be solved by ourselves. B Problems which can be solved with support from other groups C Problems which can be solved with the support of management

12. Step 2 – Selection of the Problems Option 1 : Using the Theme Matrix for Theme Selection Option 2 : Using Pareto Analysis

13. Problem Statement Problem Statement should include : Pain of the problem (should not include symptoms, cause, solution) Objective: Gap in the current to target (measurable): By when:

14. Step 3: Defining the Problem Step no. Activity What to do ( Microactivity) How Month Nov-21 Dec-21 Date 1 1 Activity Week 1 1 Responsibility XX YY XZ VC MN NL

15. Step 3: Defining the Problem Draw the Process Flow Diagram (end to end problem handling process in current state) Setting the Target by What : Objective: Gap: By when:

16. Step 4 : Analysis of Problem Take the process flow diagram drawn in previous slide and identify the point where the problem lies currently

17. Data Collection Who collects data How often When in the process Recording method How you pull the data into central Repository Also use 5W + 2H W – Why H - How Use Check sheet as appropriately from below option Classification Check sheet Defect location Check sheet Frequency Check sheet Measurement scale Check sheet Check list

18. Step 5 : Identification of (probable) Cause There are few steps to identify the probable cause Do Brainstorming on the selected problem Draw Cause and Effect diagram (problem is the effect and find the causes) Identify first level broad causes Identify second level causes on each broad cause Similarly third level causes on each second level cause

19. Step 6 : Identification of Root Cause Validation of Probable cause to Root Cause Collect the data for each probable causes identified from Cause and Effect diagram (last level of each broad cause are the qualifier for the probable cause) In case of data is not available then it should be validated by the experience on the cause by the field team

20. Step 7 : Data Analysis Once root cause have initially identified than there is no need to check the data for verification If Root Cause not finalized than verify the data for each key data point reflecting on problem with medium to higher impact Verification of the root cause with using the following below tools as appropriately as per the type of the data collected for probable cause: Stratification Graphs Histogram Scatter Diagram (Correlation Analysis) Pareto Analysis

21. Step 8 : Developing Solution Proposed ideas for counter measures Thick about specific counter measures Reconfirm the nature of counter measures Consider the method of approaching counter measures

22. Step 9 : Foreseeing Probable Resistance SL No. DESCRIPTION CHALLENGES SOLUTIONS 1. 2. 3. 4. 5

23. Step 10 : Trial Implementation Conduct the trails of the solution and Check the results : Need based check sheet for sustenance of the process Implement evaluation and procedure Make Modification if necessary Update the milestone Problem Actions Schedule based on 4W + 1H Implementation schedule: For what What to do Where When Who How to do Impact

24. Step 11: Regular Implementation

25. Step 12 : Follow up Action (Sample one) Sl. No Step Wise Activity Apr-21 May-21 Jun-21 July-21 Aug-21 Sept-21 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1 Identification of problem                                                                                                 2 Selection of problem                                                                                                 3 Definition of problem         4 Analysis of problems         5 Identification of Cause         6 Root cause analysis         7 Data analysis         8 Solution finding         9 Foreseeing Probable resistance         10 Trial testing of solution         11 Implementation         12 Review & monitoring        

26. Tangible & In-tangible Benefit

27. Appreciation

28. Knowledge Sharing

29. Tools used in the Projects

30. Thank You! Website: https://www.tpwesternodisha.com/ Disclaimer: The contents of this presentation are private & confidential. Please do not duplicate, circulate or distribute without prior permission.