Quality Gurus & their Contribution for Quality

A slide of quality gurus & their contribution for quality. The field of quality management has evolved significantly over the past several decades. Thanks to all the gurus who shaped & influence this field.

1. ONEOFTHEPIONEERSOFQUALITYMANAGEMENT,DEMINGISKNOWNFOR
HISWORKINJAPANAFTERWORLDWARII,WHEREHEHELPEDJAPANESE
COMPANIESIMPROVETHEIRQUALITYANDPRODUCTIVITY.HEISBEST
KNOWNFORHIS"14POINTSFORMANAGEMENT,"WHICHOUTLINETHEKEY
PRINCIPLESOFQUALITYMANAGEMENT,ANDHISEMPHASISONTHE
IMPORTANCEOFSTATISTICALPROCESSCONTROLANDCONTINUOUS
IMPROVEMENT.
Created by Rabiul Hasan

2. HEISCONSIDEREDONEOFTHEPIONEERSOFTHEMODERNQUALITY
MANAGEMENTMOVEMENTANDISKNOWNFORHISDEVELOPMENTOFTHE
"JURANTRILOGY,"WHICHCONSISTSOFTHREECRITICALCOMPONENTSOF
QUALITYMANAGEMENT:QUALITYPLANNING,QUALITYCONTROL,ANDQUALITY
IMPROVEMENT.HEISALSOCREDITEDWITHINTRODUCINGTHEPARETO
PRINCIPLEINTHEQUALITYFIELD,WHICHSTATESTHAT80%OFTHEEFFECTS
COMEFROM20%OFTHECAUSES.JURANWASALSOTHEAUTHOROFSEVERAL
BOOKSONQUALITYMANAGEMENT,WHICHCONTINUETOBEUSEDASREFERENCE
WORKSINTHEFIELD,INCLUDINGJURAN'SQUALITYHANDBOOK.
Created by Rabiul Hasan

3. CROSBYISKNOWNFOREMPHASIZINGTHEIMPORTANCEOFPREVENTIONOVERINSPECTIONIN
QUALITYMANAGEMENT.HEINTRODUCEDTHECONCEPTOF"ZERODEFECTS,"WHICHAIMSTO
ELIMINATEDEFECTSANDERRORSINAPROCESSORPRODUCT.CROSBYISALSOKNOWNFOR
HISFOURABSOLUTESOFQUALITY:1-THEDEFINITIONOFQUALITYISCONFORMANCETO
REQUIREMENTS.2-THESYSTEMOFQUALITYISPREVENTION.3-THEPERFORMANCESTANDARD
ISZERODEFECTS.4-THEMEASUREMENTOFQUALITYISTHEPRICEOFNON-
CONFORMANCE.CROSBYALSOINTRODUCEDTHEIDEAOF"QUALITYISFREE,"WHICHISTHE
NOTIONTHATTHECOSTOFPREVENTINGDEFECTSISALWAYSLOWERTHANTHECOSTOF
DEALINGWITHDEFECTSAFTERTHEYOCCUR.
Created by Rabiul Hasan

4. ISHIKAWAISAJAPANESEQUALITYMANAGEMENTEXPERTKNOWNFORDEVELOPING
THECAUSEANDEFFECTDIAGRAM,ALSOKNOWNASTHE"ISHIKAWADIAGRAM"OR"FISHBONE
DIAGRAM."THISTOOLISUSEDTOIDENTIFYTHEROOTCAUSESOFAPROBLEMANDISA
CRITICALTOOLINROOTCAUSEANALYSIS.ISHIKAWAISALSOKNOWNFOREMPHASIZINGTHE
IMPORTANCEOFINVOLVINGALLEMPLOYEESINTHEQUALITYMANAGEMENT
PROCESS.ISHIKAWAALSOINTRODUCEDTHECONCEPTOF"TOTALQUALITYCONTROL,"
INVOLVINGALLEMPLOYEESINTHEQUALITYCONTROLPROCESSANDUSINGDATAAND
STATISTICALANALYSISTODRIVECONTINUOUSIMPROVEMENT.
Created by Rabiul Hasan

5. SHIGEOSHINGOWASAJAPANESEINDUSTRIALENGINEERANDBUSINESS
CONSULTANT.SHINGOISKNOWNFORHISCONTRIBUTIONSTOLEANMANUFACTURING,
INCLUDINGDEVELOPINGTHE"TOYOTAPRODUCTIONSYSTEM."HEEMPHASIZEDTHE
IMPORTANCEOFELIMINATINGWASTEANDINCREASINGEFFICIENCYINTHEPRODUCTION
PROCESS.SHINGOISALSOCREDITEDWITHINTRODUCINGTHECONCEPTOF"POKA-YOKE,"
WHICHPREVENTSDEFECTSINAPRODUCTORPROCESSBYDESIGNINGITSOTHATMISTAKES
AREDIFFICULTORIMPOSSIBLETOMAKE.HEALSODEVELOPEDTHESINGLEMINUTE
EXCHANGEOFDIE(SMED)CONCEPT.
Created by Rabiul Hasan

6. FEIGENBAUMISKNOWNFORDEVELOPINGTHECONCEPTOFTOTALQUALITY
CONTROL,WHICHFOCUSESONINTEGRATINGALLASPECTSOFAN
ORGANIZATION'SOPERATIONSTOACHIEVEQUALITY.HEALSOINTRODUCED
THEIDEAOFTHE"COSTOFQUALITY"ASAWAYTOMEASURETHEIMPACT
OFPOORQUALITYONANORGANIZATION.
Created by Rabiul Hasan

7. WALTERSHEWHARTISCREDITEDWITHDEVELOPINGTHECONCEPTOF"STATISTICAL
PROCESSCONTROL,"WHICHINVOLVESUSINGSTATISTICALMETHODSTOMONITORAND
CONTROLMANUFACTURINGPROCESSESTOPRODUCEGOODSOFCONSISTENT
QUALITY.SHEWHARTALSOINTRODUCEDTHEIDEAOF"CONTROLCHARTS,"WHICHARE
GRAPHICALTOOLSUSEDTOMONITORPROCESSPERFORMANCEOVERTIMEANDIDENTIFY
WHENAPROCESSISOUTOFCONTROL.HISIDEASHAVEBEENWIDELYADOPTEDBY
INDUSTRIESWORLDWIDEANDHAVEPLAYEDASIGNIFICANTROLEINDEVELOPINGMODERN
QUALITYCONTROLTECHNIQUES.
Created by Rabiul Hasan

8. TAIICHIOHNOWASAJAPANESEINDUSTRIALENGINEERANDBUSINESSMANKNOWNFOR
CONTRIBUTINGTOTHETOYOTAPRODUCTIONSYSTEM(TPS)DEVELOPMENT.OHNOIS
CONSIDEREDTHEFATHEROFTHETPS,AMANUFACTURINGMETHODOLOGYFOCUSINGON
MAXIMIZINGEFFICIENCYANDMINIMIZINGWASTE.HEISCREDITEDWITHDEVELOPINGTHE
"JUST-IN-TIME"PRODUCTIONMETHOD,WHICHINVOLVESPRODUCINGONLYTHEAMOUNTOF
GOODSNEEDEDATAGIVENTIME,ANDTHE"KANBAN"SYSTEM.THISVISUALSIGNALLING
SYSTEMHELPSCOORDINATETHEFLOWOFMATERIALSWITHINAFACTORY.OHNO'SIDEAS
HAVEBEENWIDELYADOPTEDBYCOMPANIESWORLDWIDEANDHAVEHELPEDTO
TRANSFORMTHEWAYGOODSAREPRODUCED.
Created by Rabiul Hasan

9. TAGUCHIWASAJAPANESEENGINEERANDQUALITYCONTROLEXPERTKNOWNFORHIS
CONTRIBUTIONSTOTHESTATISTICSANDQUALITYCONTROLFIELD.HEDEVELOPEDTHE
CONCEPTOF"LOSSFUNCTION,"WHICHMEASURESTHEDEVIATIONOFAPRODUCTFROM
ITSTARGETSPECIFICATION.HEALSOINTRODUCEDTHEIDEAOFUSING"ROBUSTDESIGN"
TOCREATEPRODUCTSINSENSITIVETOVARIATIONSINMANUFACTURING
PROCESSES.TAGUCHI'SMETHODSAREWIDELYUSEDWORLDWIDETOIMPROVETHEQUALITY
OFPRODUCTSANDREDUCEMANUFACTURINGCOSTS.
Created by Rabiul Hasan