Quality Improvement Mehwish Fayaz.pptx management

Hospital

1. The University of Haripur, KPK, Pakistan (Department of Public Health and Nutrition) Hospital Management Title : Hospital Quality Improvement Presented To: Dr. Shahbaz Ahmad Zakki Presented By Mehwish Fayaz Reg No. S23-0024 PhD Public Health 3 rd Semester

2. INTRODUCTION Hospital quality improvement refers to the systematic approach to evaluating and improving the quality of healthcare services provided by a hospital. The goal is to ensure that Patients receive the best possible care. Continuously improve patient outcomes, safety, and satisfaction.

3. KEY ASPECTS Quality Assessment: Evaluating the quality of care provided, using metrics such as patient satisfaction, readmission rates, and infection rates. Quality Planning: Developing plans to improve quality, based on assessment findings. Quality Control: Implementing processes to ensure that quality standards are met. Quality Improvement: Continuously monitoring and evaluating the effectiveness of quality improvement efforts.

4. FRAMEWORKS Lean: Focuses on eliminating waste and improving efficiency. Six Sigma: Uses data-driven approach to reduce defects and variations. Plan-Do-Study-Act (PDSA): A cyclical approach to testing and implementing changes. Root Cause Analysis (RCA): Identifies underlying causes of adverse events. Continuous Quality Improvement (CQI): Encourages ongoing evaluation and improvement.

5. INITIATIVES Some specific quality improvement initiatives in hospitals may include Reducing hospital-acquired infections Improving medication safety Enhancing patient satisfaction Reducing readmissions Improving surgical outcomes