QUALITY PLANNING -MSCNew Microsoft Office PowerPoint Presentation.pptx
Arunaveeruswamy
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43 slides
Jun 28, 2024
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About This Presentation
to know to plan quality in a health care unit. different types of planning is explained
Size: 3.19 MB
Language: en
Added: Jun 28, 2024
Slides: 43 pages
Slide Content
QUALITY PLANNING. V.ARUNA PSGSSH
What is quality planning? A quality plan is a document, or several documents, that together specify quality standards, practices, resources, specifications, and the sequence of activities relevant to a particular product, service, project, or contract.
What is the process quality plan? The process of planning quality control is a vital step in the production of goods or services. It involves identifying your quality goals, standards, and requirements and creating a plan to meet those goals . The strategy should also include procedures for checking whether the criteria have been met
Quality planning is only about the outcome, but it's part of the overall planning phase. It affects costs, scheduling, and more. A project manager sets standards for a project's success and defines steps to reach those standards. Quality assurance is also essential during this phase. It includes audits, testing, and peer review, among other things. All these activities are done with stakeholder interviews to understand their expectations.
Quality Planning Tools There are seven essential quality tools to improve the quality of a product or service. They are known as Ishikawa's seven critical tools in quality. These tools are also referred to as 7QC.
Cause-and-Effect Diagrams Cause-and-effect diagrams are called fishbone diagrams because they resemble a fish's skeleton. The head of the fish is the effect, and each bone of the fish is a cause that leads to that effect. The bones can branch into smaller bones as you determine the lower-level cause-effect relationships. When all the bones are filled in, the diagram lets you look at all the possible causes of the effect so that you can develop a solution to mitigate that effect. The diagram allows organized thought and encourages consideration of the factors that result in a particular outcome.
Fish bone diagram organize your thoughts and consider multiple factors more
Flowcharts Flowcharts help logical document steps within a process or system. When it comes to quality planning and control, flowcharts are a powerful tool. They can help you determine and analyze potential problems in your system and identify how to manage them. The system flowchart is the most common type, which outlines the logical steps to complete a process. By documenting these logical steps, teams can identify where quality problems might occur and develop approaches to manage them. Flowcharts also help create a repeatable process.
Check Sheets A check sheet is a simple method of organizing information that makes it easy to gather data for inspection purposes. Check sheets can be practical for inspections because they enable you to focus on specific attributes that you are looking for and not get distracted by extraneous details.
Pareto Diagrams Pareto charts, also known as Pareto diagrams, are a specific type of histogram based on Pareto’s principle, which states that a small number causes many defects or problems. A Pareto diagram is an ordered bar graph showing the number of defects and their causes. The charts' bars individually show the number and percentage of reasons, and the line shows the cumulative value. Pareto charts help focus attention on the most critical issues to get the most benefit.
A Pareto chart is one of the key tools used in total quality management. A Pareto chart helps a team focus on problems that offer the greatest potential for improvement , by showing different problems' relative frequency or size in a descending bar graph, which highlights the problems.
Control Charts Most operations experience a degree of normal variation (or common cause variation); that is, most processes do not consistently achieve target performance. Control charts provide a mechanism for establishing an objective range of acceptable variation around the target performance, thereby focusing attention on particular cause variations. Control charts determine if processes are in or out of statistical control. .
Control charts. We can determine if our process is in statistical control by plotting data points over time and comparing them with an upper and lower control limit. If any issues fall outside the boundaries, something significant has happened that could impact quality or performance
Histograms A histogram is a handy tool for identifying common causes. You can use it to analyze the frequency distribution of data. The histogram is a bar chart showing the number or percentage of measurements in each s identify cause because it shows how often certain events occur.
SCATTER DIAGRAM A scatter diagram is a graph that shows the relationship between two variables. It plots the independent variable (X) against the dependent variable (Y). The X-axis represents the measured characteristic, and the Y-axis measures the other.
For example, you could plot people's heights against their weights on a scatter diagram to show how they're related. You can use these tools in the quality management plan and control quality processes. Using these tools, you can identify problems within your organization and find ways to fix them. You also can use them to help you better understand what changes need to be made to improve processes.
Also Known As. Scatter Plot. X-Y Graph. A scatter diagram consists of pairs of numerical data containing one variable on each axis . The diagram is used to find a relationship between the data pairs.
Quality Planning Techniques
1. Cost-Benefit Analysis 2. Cost-of-Quality 3. Brainstorming 4. Force Field Analysis: Force field analysis is a technique for analyzing ideas by grouping characteristics or factors pros and cons of the conce
5. Nominal Group Technique NGT is an enhancement of brainstorming that adds mechanisms for ranking ideas. It assumes that a minor group (one that has agreed to work as a team) will produce better results than a group engaging in traditional brainstorming. GT collects anonymous input from group members and encourages discussion of all information. Then each member prioritizes the input items. The items are further prioritized based on their cumulative score.
Quality Planning Benefits
IT helps you understand what those expectations are in the first place. It helps you plan out your schedule so that everyone knows what they need to do, when, and how to do it.
What are the elements of quality planning?
ESSENTIAL ELEMENTS Responsible management Documentation control Requirement gathering Design planning Development control Quality assurance Risk mitigation Quality audits Defect management Training
How to Make a Quality Management Plan
The QMP describes how a project manager will implement quality management by defining quality methodology, standards, criteria, activities, expectations, tools, and resources needed for successful project execution. It also describes how the project manager will conduct reporting and corrective actions throughout the life cycle of an activity or product associated with a particular project or program.
Quality management planning should have the following attributes Deliverables and processes. Quality standards of deliverables. Customer satisfaction. Quality control. Process quality standards. Stakeholder expectations. Quality assurance.
steps to create a quality plan. Create a document to understand the quality of the project. Divide the responsibilities for quality management. Determine the customer needs Document acceptance criteria. Create a product deployment pipeline. Implement quality control Take corrective actions Automate
Things to Avoid When Quality Planning in Project Management
When taking action to improve a situation, it is essential to avoid personalizing the issue. Impugning individuals is often unfair and leads to the demoralization of all team members.
Planning is an ongoing process, and reviewing and revising your plan throughout the project is essential. You might have a program that you think is chiseled in stone, but it's better to think of it as a dry-erase board.
Making significant changes throughout the project may be more feasible than changing a large section. The former requires a series of small changes that lead to a more substantial change. One can quickly fix a minor mistake while correcting a more significant and perhaps more pervasive one.