Queue Management System Dubai | QUEBERRY.pdf

Providing digital transformation services to businesses, Gooseberry manages the customer journey through a variety of products and solutions, such as Queue Management Solutions, Digital Signage, Customer Feedback, Appointment Scheduling Apps that cover a wide range of customer journey stages, from pre-arrival to visiting the branch and leaving feedback for advanced business analytics.

1. QUBERRY

2. ABOUT US
Queberry, a provider of digital transformation
services, oversees the customer journey through a
variety of products and solutions, including Digital
Signage, Appointment Scheduling App, Queue
Management Solutions, and Customer Feedback.
These offerings address various phases of the
customer journey, ranging from pre-arrival to branch
visits and feedback submission for advanced
business analytics.
https://queberry.com/

3. With Queue Management Software, you
can organize a virtual queue
environment that enables customer
service services in an organized
structure for a single branch or across
the entire customer service experience
network, enhancing the customer
service experience to the next level.
Queue Management
Software
https://queberry.com/

4. Feature of
Queue Management Software
Single Branch and Multi Branch Solutions
Third Party Integration
Centralized Status Monitoring & Alerts
Centralized Management and Configuration
Customer Identification
Multiple delivery Chanel
(SMS & Mobile App)
https://queberry.com/

5. Business Analytics
Having a web-based robust business
analytics software application that
drives your business with operational
excellence, collects and generates
data, and translates them into
actionable data that can be used to
improve operational procedures,
resource planning for the future, and
strategic performance improvements.
https://queberry.com/

6. Feature of
Business Analytics
Robust Analytics Tool
Data Model for Integration
Out of the box reports
Custom report builder
Live Dashboard
Alerts and Notifications
https://queberry.com/

7. Digital Signage Software Solutions is a
major communication channel for your
waiting customers. It keeps them
informed with displays, media players,
and voice solutions. Every wait time is
an opportunity to reach out to your
customers and make better utilization
for business.
Digital Signage
https://queberry.com/

8. Customised Design Template
Content Management
Content Scheduling
Videos and Images
Voice Announcement of Tickets
Adapt Brand Guidelines
Feature of Digital
Signage
https://queberry.com/

9. Virtual Queue
Management System
Due to the COVID-19 pandemic,
businesses are required to adapt the
precautions and therefore social
distancing has become a new norm.
Virtual Queue Management Systems
permit customers to wait in a socially
distanced area and receive notifications
on the progress of the queue and their
status via a mobile app or SMS/WhatsApp
https://queberry.com/

10. Features of
Touchless Queuing
Online Booking
Maintain social distancing
Customer Feedback
Messaging Service
https://queberry.com/

11. Mobile Solution and
Appointment
Mobile Apps are a trendy modular
channel that allows customers to
choose Appointment Booking And
Scheduling services on the go in a
convenient, convenient manner. Mobile
Apps have changed the way customer
experience works, and Mobile Apps have
revolutionized the way customers
experience their products.
https://queberry.com/

12. Feature of Mobile
Solution & Appointment
On the go appointment booking
Brings mobility- Near Me &
Google Direction
Virtual ticket in the branch
Schedule a meeting
Virtual Visit
White Labelled and Customised
https://queberry.com/

13. A counter display system has been
designed as an add-on component to
assist in supporting customer flow
management, with improved signage
showing tickets and counter numbers
as well as digital media capabilities.
Counter Display
https://queberry.com/

14. Features of
Counter Display
10.4′′ Screen Size
Viewing Angle: Full View
WIFI Enabled
Quad Core Processor
Supports Ceiling,
Desk and Wall Mount
https://queberry.com/

15. Customer Feedback
Solution
During the new era of customer
engagement, customers are won and
lost in real time, and they each have
their own Moment of Truth. Queberry
Customer Feedback Software
Solution gives businesses more
opportunities to reach customers by
offering them the choice of how and
when they share their feedback.
https://queberry.com/

16. Feature of Customer
Feedback Solution
Multiple Channel
Integration Ready
On the service counter
SMS survey
Multiple Questioner Format
White Labelled and
Customised
White Labelled and
Customised
https://queberry.com/

17. Software Support
Providing onsite and online software
support with skilled technicians and
software developers, Queberry aims
to provide customers with peace of
mind in managing and streamlining
the customer journey with
professional service.
https://queberry.com/

18. Features of
Software Support
On-site Support
On-site Support
On the call support
Dedicated support contract
SaaS support
Managed Services
https://queberry.com/

19. Banking & Insurance
https://queberry.com/
The Queberry mobile-first technology is designed to
maximize actual and perceived waiting time by
delivering a pleasant and friendly financial customer
experience.
Retail
Industries
This concept provides an organized structure to
provide Appointment Scheduling Software services
for a single retail branch or across an entire
customer service network.
Healthcare
Queberry is the ideal solution for organizing patient
flow management in hospitals, clinics, labs, and
pharmacies. Patient queue management in the
hospital allows simple tools for managing multiple
flows during the pre-arrival phase.
Government
This concept provides an organized structure to
provide Appointment Scheduling Software services
for a single retail branch or across an entire
customer service network.

20. PRODUCTS
Queberry Essentials
https://queberry.com/
With Queberry Essentials, you can manage queues in
any kind of environment, including complex
workflows.
Queberry Enterprise
Queberry Enterprise is a complete
customer journey management system
designed to improve customers'
experiences, staff resourcing &
optimization, and business opportunities.
Queberry Cloud Solution
With Queberry Essentials, you can manage queues in
any kind of environment, including complex
workflows.
Self Service Kiosk
QB-KO-1101 is a multi-purpose interactive self-
service outdoor kiosk with a bright 32" touch screen.
High-performance and highly durable, QB-KO-1101
works 24x7.

21. PHONE NUMBER
[phone]
EMAIL ADDRESS
[email protected]
11th Floor, Emirates Financial North Tower,
Dubai International Financial Centre,
P.O.Box : 78246, Dubai, U.A.E
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22. THANKYOU