Quirante_Final Defense SAMLE RESENAIN OF H

MNB

1. Research Gap there were gaps in the BHERTs’ knowledge and skills related to emergency response BHERT members should be encouraged to attend training on basic health care services, as their performance on this matter is relatively low There are factors that motivate and sustain Barangay Health Workers (BHWs) roles in the community, which are largely voluntary involvement

2. Profile of the Barangay Health Emergency Response Team and the Clients’ Satisfaction Determine Knowledge Management Practices on the Key Factors of Eastern Samar State University Employees, according to: Determine Knowledge Management Performance Outcomes of Eastern Samar State University Employees, according to: Design a Knowledge Management Development Program 2 4 6

3. Knowledge Management Practices on the Key Factors Knowledge Management Practices on KM Process Significance of the Study B HERTS SCHOOL ADMINISTRATORS / TOP MANAGEMENT

4. Knowledge Management Practices on the Key Factors Knowledge Management Practices on KM Process Significance of the Study EMPLOYEES LOCAL GOVERNMENT UNIT DESIGNATED OFFICIALS RELATED TO KNOWLEDGE MANAGEMENT

5. Knowledge Management Practices on the Key Factors Knowledge Management Practices on KM Process Significance of the Study EMPLOYEES SCHOOL ADMINISTRATORS / TOP MANAGEMENT DRRM and Health Practitioners

6. Knowledge Management Practices on the Key Factors Knowledge Management Practices on KM Process Significance of the Study EMPLOYEES SCHOOL ADMINISTRATORS / TOP MANAGEMENT DESIGNATED OFFICIALS RELATED TO KNOWLEDGE MANAGEMENT COMMUNITY COMMUNITY

7. Knowledge Management Practices on the Key Factors Knowledge Management Practices on KM Process Significance of the Study EMPLOYEES SCHOOL ADMINISTRATORS / TOP MANAGEMENT DESIGNATED OFFICIALS RELATED TO KNOWLEDGE MANAGEMENT STUDENTS COMMUNITY RESEARCHER FUTURE RESEARCHER

8. Knowledge Management Practices on the Key Factors Conceptual Framework

9. 1 What is the profile of the BHERTs of the municipality of Can-avid, Eastern Samar, in terms of: 1.1 Socio-economic profile 1.2 Training needs ? 2 What is the BHERT members perceived level of importance of the BHERT services? 3 What is the BHERT members level of performance? 4 What is the clients’ level of satisfaction with the delivery of BHERTs services? 5 Is there a significant relationship between BHERTs profile and 5.1 level of importance of BHERTs services 5.2 level of performance of BHERTs members 5.3 clients’ level of satisfaction on BHERTs services?

10. Research Design Descriptive Correlational Design Locale of the Study 28 barangays of Can-avid METHODOLOGY 3.375 Occasionally True Composite Median Score

11. METHODOLOGY 3.375 Occasionally True Composite Median Score Respondents and Sampling Technique

12. Research Instrument Two (2) sets of questionnaires were used as primary gathering tool. 1. BHERTs relevant information. It has two parts: (1) socio-economic profile of the BHERTs members, and (2) their perceived level of importance of the BHERTs services and their level of capability in performing BHERTs services. 2. level of satisfaction of the BHERTs as evaluated by their clients for the past three years . METHODOLOGY 3.375 Occasionally True Composite Median Score

13. Validation of Instrument The instrument was pilot-tested in Dolores with the 30 BHERTs as respondents. Consistently, three methods to test the reliability and internal consistency of the questionnaire showed more than the value of the significance level of reliability with Cronbach alpha, α= 0.91. Therefore the survey instrument is valid and reliable. . METHODOLOGY 3.375 Occasionally True Composite Median Score

14. Data Gathering Data Analysis Ethical Considerations METHODOLOGY 3.375 Occasionally True Composite Median Score

15. 01 What is the profile and capabilities of the members of the BHERTs of the municipality of Can-avid, Eastern Samar? 1.1 Sex 1.5 Number of Trainings Attended that are related to Community Health Services 1.2 Age 1.6 Number of years as Community Health Worker 1.3 Educational qualification 1.7 Incentives Received 1.4 Monthly Family Income 1.8 Number of Awards Received

16. 1 What is the profile and capabilities of the members of the BHERTs of the municipality of Can-avid, Eastern Samar? 01 3.375 Occasionally True Composite Median Score

17. 1 What is the profile and capabilities of the members of the BHERTs of the municipality of Can-avid, Eastern Samar? 01 3.375 Occasionally True Composite Median Score

18. 01 3.375 Occasionally True Composite Median Score

19. 02 What is the BHERT members perceived level of importance of the BHERT services?

20. 3.375 Occasionally True Average Occasionally True 02

21. 03 What is the BHERT members level of performance?

22. 2 Less Evident Median Key Performance Outcomes Median Verbal Interpretation Instruction 3 Moderately Evident Research 2 Less Evident Citations 2 Less Evident International Outlook 2 Less Evident Industry Income 2 Less Evident Median 2 Less Evident KM Processes Median Verbal Interpretation Knowledge Generation 3.5 Often True Knowledge Storage 3 Occasionally True Knowledge Sharing 4 Often True Knowledge Application 3 Occasionaly True Average 3.375 Occasionally True 3.375 Occasionally True Average PRACTICE PROCESS INFORMATION INSIGHTS ADVICE Occasionally True 03

23. 04 What is the clients’ level of satisfaction with the delivery of BHERTs services?

24. 04

25. 05 Is there a significant relationship between BHERTs profile and: 5.1 level of importance of BHERTs services 5.2 level of performance of BHERTs members 5.3 clients’ level of satisfaction on BHERTs services?

26. 0.5682 Average 0.3129 Average 0.4273 Average 0.3883 Composite Average 05

27. 0.5682 Average 0.3129 Average 0.4273 Average 0.3883 Composite Average 05

28. 0.5682 Average 0.3129 Average 0.4273 Average 0.3883 Composite Average 05

29. Conclusions Conclusions: 1. The study revealed that it was discovered that the majority of respondents are female, were married, in the age range of 41 to 50 years old, had completed high school, were earning between 10,001 and 20,000php per month, had been involved in emergency response for one to three years, had not received any rewards for their work as barangay health and emergency response team members, and had not received any recognition for their services. It was also only 25% of the respondents were able to attend three or more local trainings, compared to 34% who were only able to attend one to two. At the provincial level, it was reported that most of the respondents have no training on BHERT services. At the regional and national levels, there were 104 (65.82%) and 128 (81.01%) respondents, respectively, who reported having no training. 2. The findings indicate that BHERTs considered the various barangay health and emergency response services to be moderately important. 3. This study showed that various barangay health and emergency response team members conduct the BHERTs services very satisfactory.

30. Conclusions Conclusions: 4. This survey also showed that the constituents of BHERTs are satisfied with the various barangay health and emergency response services. 5. The outcome demonstrates the correlation between the perceived relevance of the BHERT services and the demographic profile. The study's conclusions show a substantial correlation between the indicators of relevance level and the demographic profile. This further demonstrates the correlation between the members of BHERTs' demographic profile and their degree of competence in providing BHERT services. Finally, this demonstrated the correlation between the BHERT members' profile and the degree of client happiness. .

31. R ecommendations Recommendations: 1. Since a significant portion of respondents, particularly at the provincial, regional, and national levels, reported having no training on BHERT services, it's crucial to develop and implement tailored training programs. These programs should address the specific needs and challenges identified in the demographic profile, such as focusing on skill development for female respondents or providing flexible training schedules for married individuals. 2. Given that a considerable percentage of respondents had not received any rewards or recognition for their work as BHERT members, implementing a formal system to acknowledge their contributions is recommended. This could include establishing awards or incentive programs to motivate and recognize their efforts, thereby increasing morale and retention within the teams.

32. R ecommendations Recommendations: 3. While the study indicates overall satisfaction with BHERT services, there is room for improvement. Regular feedback mechanisms should be established to gather input from both team members and constituents. This feedback can then be used to identify areas for improvement and implement strategies to enhance service delivery and satisfaction levels. 4. To strengthen the correlation between demographic profiles and competence in providing BHERT services, fostering better communication and collaboration among team members is essential. This could involve creating platforms for knowledge sharing, networking events, or mentorship programs to facilitate learning and skill development within the teams. 5. To further enhance client happiness and satisfaction, implementing community engagement strategies is crucial. This could involve conducting outreach programs, community forums, or health education sessions to involve constituents in the planning and delivery of BHERT services. By actively involving the community, BHERT teams can better understand their needs and preferences, leading to more effective and responsive service delivery.

33. References References Falguera , C. C., Tandinco , F. D., Labarda , C. E., Rosaldo , A. G., Firmo , C. N., & Varona , R. N. (2023). A Mixed-Method Study on Rural Community’s Response to Public Health Emergency in the Philippines: Lessons from the First Wave of the COVID-19 Pandemic. Acta Medica Philippina . Mallari, E., Lasco , G., Sayman , D. J., Amit, A. M. L., Balabanova , D., McKee, M., ... & Palafox, B. (2020). Connecting communities to primary care: a qualitative study on the roles, motivations and lived experiences of community health workers in the Philippines. BMC health services research, 20(1), 1-10. Matsumoto-Takahashi, E. L. A., & Kano, S. (2016). Evaluating active roles of community health workers in accelerating universal access to health services for malaria in Palawan, the Philippines. Tropical Medicine and Health, 44(1), 1-7. Dagangon, L. H., Perez, G. G., & Tupas, M. S. (2014). Training needs analysis of barangay health workers of Davao City. UIC Research Journal, 20(1), 1-1.