"Soft Skills" for "Professional Success"

This insightful presentation by Mrs. Sneha Sahu, MBA, highlights the importance and various types of soft skills essential for professional success. It serves as a comprehensive guide to understanding and developing personal attributes that enhance effective interaction and harmonious relationships in the workplace. Key topics covered include:

Definition of Soft Skills: Explanation of what soft skills are and why they are critical.
Communication Skills: Various forms such as verbal, non-verbal, written, and visual communication, along with public speaking and presentation skills.
Leadership: Key aspects like team building, strategic planning, coaching, mentoring, and crisis management.
Influencing: Skills in facilitation, selling, inspiring, persuasion, negotiation, and motivation.
Collaboration and Interpersonal Skills: Networking, conflict resolution, personal branding, and navigating office politics.
Personal Skills: Emotional intelligence, self-awareness, stress management, adaptability, resilience, assertiveness, and work-life balance.
Creativity and Professional Skills: Problem-solving, critical thinking, innovation, organization, time management, business etiquette, and diversity awareness.
Training and Development: Tips on knowledge management, writing reports, customer service, and entrepreneurial thinking.
This presentation is an essential resource for students, educators, and professionals aiming to enhance their interpersonal skills and achieve greater success in their careers.

1. Mrs. Sneha Sahu MBA

2. What are soft skills? personal attributes that enable someone to interact effectively and harmoniously with other people; Soft skills  are character traits and  interpersonal skills  that characterize relationships with other people and complement hard skills in the workplace.

3. Types of soft skills

4. Communication Skills Verbal Communication Body Language Physical Communication Writing Storytelling Visual Communication Humor Quick-wittedness Listening Presentation Skills Public Speaking Interviewing

5. Leadership Team Building Strategic Planning Coaching Mentoring Delegation Dispute Resolution Diplomacy Giving Feedback Managing Difficult Conversations Decision Making Performance Management Supervising Managing Manager Management Talent Management Managing Remote Teams Managing Virtual Teams Crisis Management

6. Influencing Facilitation :  act of assisting or making easier the progress or improvement of something . Selling : to offer something for people to buy. Inspiring :  encouraging, or making you feel you want to do something. Persuasion : communication intended to induce belief or action . Negotiation : discussions at which people try to decide or agree something. Motivating : to cause somebody to act in a particular way.

7. Collaborating : to work together (with somebody), especially to create or produce something.

8. Interpersonal Skills Networking Interpersonal Relationships Dealing with Difficult People Conflict Resolution Personal Branding Office Politics

9. Personal Skills Emotional Intelligence Self Awareness Emotion Management Stress Management Tolerance of Change and Uncertainty Taking Criticism Self Confidence Adaptability

10. Resilience : the ability to withstand adversity and bounce back from difficult life events Assertiveness :  the ability to speak up for ourselves in a way that is honest and respectful . Competitiveness : the ability of people to compete successfully. Self Leadership : how you lead your own life – setting your course, following it, and correcting as you go. Self Assessment : assessment or evaluation of  oneself  or one's actions,  attitudes , or performance. Work-Life Balance : the amount of time you spend doing your job versus the amount of time you spend with loved ones or pursuing personal interests and hobbies Friendliness , Enthusiasm and Empathy

11. Creativity Problem Solving Critical Thinking Innovation Troubleshooting Design Sense Artistic Sense

12. Professional Skills Organization Planning Scheduling Time Management Meeting management Technology Savvy Technology Trend Awareness Business Trend Awareness Research Business Etiquette Business Ethics Diversity Awareness Disability Awareness Intercultural Competence. Training Train the Trainer Process Improvement Knowledge Management. Writing Reports and Proposals Customer Service Entrepreneurial Thinking.

13. Thank You!