referal system ppt.pptx

Referral Management systems are those systems that synchronize patient data transmission from one physician to another and also to the patient. A referral management system aims to facilitate good communication between the consultant, specialist, the healthcare providers, and the patient

1. REFERRAL SYSTEM DR.ANJALATCHI MUTHUKUMARAN VICE PRINCIPAL ERA COLLEGE OF NURSING , ERA UNIVERSITY LUCKNOW 226003

2. Introduction INTRODUCTION:- Referral is a process by which a health worker transfer the responsibility of care to another health professionals or social worker or to the community in response to its inability or limitation to provide the necessary care. Referral is a two way process and ensure that a continuum of care is maintained to patients. DEFINITION:- Referral system, involves sending a patients to another physician for ongoing management of specific problems.

3. Purpose PURPOSE OF REFERRAL SYSTEM:- To provide need based comprehensive care within the technical competencies & resources at each level of primary health care infrastructure efficiently and effectively. To help people avail specialized services available at higher level institution which are beyond their reach. To streamline the appropriate use of PHC infrastructure and specialized services in order to prevent overloading of specialized institution by direct uses.

4. Process of R.S. REFERRAL PROCESS:- The referral system is vertical in nature. The cases can be referred from villege health post to SC/PHC, from SC to PHC/CHC and from PHC to CHC/secondary or tertiary level hospital and from CHC to secondary or tertiary level hospital. Provision is made for bypassing 1 or 2 level depending upon the nature and seriousness of cases so that required medical and nursing care can be given on time to the case and mortality and morbidity can be prevented and controlled.

5. Cont..

6. Requirements for R.S. THE REFERRAL UNITS OF PHC SYSTEM NEED TO: Well trained required number of professionals, medical equipment & supplies, organization structure etc. Continuing training, guidance & supervision of community health workers. Guidance on sanitary measures & to disseminate information on disease control methods. Conduct health education sessions. Provide logistic supports in terms of equipment & supplies required at PHC. Establish liaison & functional relation with other sectors involved in social and economic development. Organize transportation facilities for cases to be referred.

7. SELECTION FOR REFERRAL The very serious patient requiring immediate medical care & treatment. Patients presenting serious signs & symptoms. He/she may not be sick but requires immediate referral. When special diagnostic procedures are required for diagnosis.

8. CASES REUIRED TO IMMEDIATE REFERS. THE CASES WHO MAY REQUIRE IMMEDIATE REFERRAL ARE AS UNDER: Cases presenting any problem which cannot be handled during pregnancy, labor and post natal period. Severe diarrhea with dehydration or not responding to treatment. Pain in abdomen and vomiting with or without presence of bowel sounds. Heart burn, dyspepsia, dysphagia , and maleana etc. Continuous cough with or without sputum, haemoptysis . Fever with stiff neck. Fever not responding to treatment. Fever with severe joints pain, rashes, bleeding under the skin. Breathing difficulty while walking, sleeping, doing physical work. Jaundice, loss of appetite. Convulsions with fever.

9. ADVANTAGES OF R.S. Beneficial to patients because they receive effective care at the primary level which is near to their home. Beneficial to health workers because they are able to take care of patients which are within their level of competence and are not frightened to handle difficult cases because they can refer them to higher level centers and referral units. Beneficial to management because it is economical as highly trained and highly paid doctors, nurses and other professionals take care of patients with serious and complex problems at higher level referral unit and patients with simple and minor problems are taken care at much low cost by health workers at lower level.

10. ROLES OF COMMUNITY HEALTH NURSE. Observe and collect information about the illness, trauma, related situation, factors etc. Identifies the nature of illness/emergency and its seriousness. Provides immediate treatment care within her competence, standing orders and resources available. Assures the casualty/family members/ any other person accompanying. Explains about the seriousness of the problem situation and need for reference to the casualty. Fills up the referral form as desired and hands over the same with related documents to be given to health professionals in referred health center. Arranges for transport of the patient according to feasibility as soon as possible. May do the telephonic consultation or provide information to referred health center.

11. BIBLIOGRAPHY Basavanthappa BT. Community health nursing . 3 rd edition. Jaypee the health sciences publisher. New delhi panama. Volume 2 nd . 2016. Page no. 934-939 Saxena RP.text book of community health nursing.2 nd edition.lotus publisher. Ladowali road j. jalandhar city.2018. page no.206-208.