Reference services in Libraries

Meaning and Importance of Reference Services in Libraries

2. REFERENCE REFERENCE
SERVICESSERVICES
IN IN
LIBRARIESLIBRARIES

3. EVOLUTION OF EVOLUTION OF
REFERENCE SERVICESREFERENCE SERVICES
CONCEPT ORIGINATED IN USA IN 1875
IN INDIA REFERENCE SERVICES EVOLVED AFTER
PUBLICATION OF “FIVE LAWS OF LIBRARY
SCIENCE” BY DR SR RANGANATHAN IN 1931
RANGANATHAN PIONEERED REFERENCE
SERVICES IN INDIA AT MADRAS UNIVERSITY(1937)
PHENOMENON OF REFERENCE SERVICES ARE
RELATIVELY NEW IN INDIA (30-35 YRS OLD)

4. ACCORDING TO ACCORDING TO
Dr. S.R. RANGANATHANDr. S.R. RANGANATHAN
RIGHT CONTACT MEANS “CONTACT BETWEEN
THE RIGHT READER AND THE RIGHT BOOK AT THE
RIGHT TIME AND IN RIGHT PERSONAL WAY ”
REFERENCE SERVICE “ESTABLISHING CONTACT
BETWEEN READER AND BOOK BY PERSONAL
SERVICE”

5. ACCORDING TOACCORDING TO
HUTCHINSHUTCHINS
REFERENCE WORK INCLUDES
THE DIRECT, PERSONAL AID WITHIN A LIBRARY
TO PERSONS IN SEARCH OF INFORMATION
FOR WHATEVER PURPOSE
AND
ALSO VARIOUS LIBRARY ACTIVITIES
ESPECIALLY AIMED AT MAKING INFORMATION
AS EASILY AVAILABLE AS POSSIBLE

6. EVOLUTION OF EVOLUTION OF
LIBRARIESLIBRARIES
EARLY LIBRARIES STORE HOUSE OF BOOKS
MODERN LIBRARIES SERVICE INSTITUTIONS, THEY
ACQUIRE MATERIAL, PROCESSES IT AND MAKE IS
AVAILABLE FOR USE RATHER THAN
PRESERVATION

7. NEED OF NEED OF
REFERENCE SERVICEREFERENCE SERVICE
 INITIATION OF NEW COMERS
 TO HELP RESEARCH SCHOLARS
 TO SERVE PASSIVE CLIENTELE
 TO HELP ABSENTEE ENQUIRER

8. KINDS OF KINDS OF
REFERENCE SERVICEREFERENCE SERVICE
 SERVICE TO THE FRESH READER
 SERVICE TO A GENERAL READER
 READY REFERENCE SERVICE (RRS)
 LONG RANGE REFERENCE SERVICE (LRRS)

9. RRS & LRSSRRS & LRSS
RRS LRRS
TIME
INVOLVED
FACT FINDING IN
SHORT TIME (ON THE
SPOT, WITHIN FEW
MINUTES)
NO IMMEDIATE SOLUTION. IT
MAY TAKE HOUR, DAYS,
MONTHS OR YEARS
MATERIAL
USED
REFERENCE BOOKS,
DICTIONARIES,
ENCYCLOPEDIAS,
INDEXED,
ABSTRACTS, GUIDE
BOOKS ETC
MAY START WITH A
REFERENCE BOOK BUT
CONTINUED IN ALTERNATE
BOOKS, PAMPHLETS,
PERIODICALS ETC.
NATURE OF
INFORMATION
AVAILABLE IN
REFERENCE BOOKS
MAY BE EXTENDED TO
PERIODICALS,
NEWSPAPERS, RESEARCH
PAPERS ETC

10. RENDERING RRS & LRSSRENDERING RRS & LRSS
RRS
 FAMILIARIZATION WITH NEW REFERENCE BOOKS
 SUPPLYING ITEMS
 ACQUAINTING THEMSELVES WITH THEIR NATURE
AND SCOPE
SERVICES
 TRAINING THE ENQUIRER IN FACT FINDING
 SETTING THE ENQUIRER ON THE RIGHT PATH
 FURNISHING THE EXACT INFORMATION

11. RENDERING RRS & LRSSRENDERING RRS & LRSS
LRRS
 PROBLEM IS CORRECTLY UNDERSTOOD
 WORKING KNOWLEDGE OF THE SUBJECT IS ACQUIRED
 PUBLISHED AND UNPUBLISHED SOURCES BE TAPPED
 HELP FROM OUTSIDE SOURCES OBTAINED
SERVICES
 PROVIDING EXACT SERVICE
 PLACING THE ENQUIRER IN DIRECT CONTACT
WITH THE SOURCE OF INFORMATION

12. REFERENCE REFERENCE
LIBRARIANLIBRARIAN

13. ESSENTIAL QUALIFICATIONS ESSENTIAL QUALIFICATIONS
OF OF
REFERENCE STAFFREFERENCE STAFF
 INTELLIGENCE
 RESOURCEFULNESS
 INTEREST
 IMAGINATION, PLEASANTNESS, TACT,
DEPENDABILITY, MEMORY, ALERTNESS,
SPEED, PATIENCE, CO-OPERATION,
COURTESY, INITIATIVE AND INDUSTRIOUSNESS
 GENERAL & PROFESSIONAL KNOWLEDGE

14. REFERENCE MATERIALREFERENCE MATERIAL
ACCORDING TO WG JORDON
“ THE CLEARING HOUSE OF KNOWLEDGE. THEY
ARE LIBRARY IN MINIATURE, FOCUSING INTO
SINGLE BOOK INFORMATION SCATTERED
THROUGH THOUSAND VOLUMES. THEY ARE
SHORTCUT TO LEARNING KEYS TO THE
ACCUMULATED WISDOMS OF AGES.”

15. REFERENCE REFERENCE
MATERIALMATERIAL

16. CHARACTERISTICS OF CHARACTERISTICS OF
REFERENCE TOOLS REFERENCE TOOLS
NOT FOR CONTINUOUS READING
MEANT FOR CONSULTATION
LACKS CONTINUOUS EXPOSITION
NOT FOR ISSUE
REQUIRED INFORMATION CAN BE LOCATED
EASILY

17. REFERENCE MATERIALREFERENCE MATERIAL
DICTIONARIES
ENCYCLOPEDIA (GENERAL, SUBJECT WISE)
ATLAS
YEAR BOOKS / ALMANACS
BIOGRAPHICAL DICTIONARIES
HAND BOOKS / MANUALS
BIBLIOGRAPHIES
AUDIO – VISUAL SOURCES

18. ENCYCLOPEDIASENCYCLOPEDIAS
THE ENCYCLOPEDIAS BRITANNICA [24 VOL ]
MCGRAW-HILL ENCYCLOPEDIA OF SCIENCE & TECH [15 VOL]
OXFORD JUNIOR ENCYCLOPEDIA [10 VOL]
THE ENCYCLOPEDIA OF MILITARY HISTORY [1 VOL]
PEAR’S ENCYCLOPEDIA [1 VOL]
THE BOOK OF POPULAR SCIENCE [10 VOL]

19. DICTIONARYDICTIONARY
THE SHORTER OXFORD DICTIONARY [2 VOL]
THE CONCISE OXFORD DICTIONARY
DICTIONARY OF MODERN ENGLISH USAGES
WEBSTER’S NEW WORLD DICTIONARY OF ENGLISH
ADVANCED LEARNERS’ DICTIONARY OF CURRENT ENGLISH
ROGET’S THESAURUS’S OF ENGLISH WORDS & PHRASES
BHARGAWA’S ENGLISH-HINDI DICTIONARY

20. DICTIONARYDICTIONARY
THE SHORTER OXFORD DICTIONARY [2 VOL]
THE CONCISE OXFORD DICTIONARY
DICTIONARY OF MODERN ENGLISH USAGES
WEBSTER’S NEW WORLD DICTIONARY OF ENGLISH
ADVANCED LEARNERS’ DICTIONARY OF CURRENT ENGLISH
ROGET’S THESAURUS’S OF ENGLISH WORDS & PHRASES
BHARGAWA’S ENGLISH-HINDI DICTIONARY

21. YEAR BOOKS & YEAR BOOKS &
ANNUALSANNUALS
WHITAKER’S ALMANAC
STATESMAN’S YEAR BOOK
CSR YEAR BOOK
MANORAMA YEAR BOOK
INDIA : A REFERENCE ANNUAL (BY PUBLICATION DIVISION)
WORLD OF LEARNING (DIRECTORY OF WORLD’S
UNIVERSITY, COLLEGES)
BRASSY’S YEAR BOOK (ARMED FORCE YEAR BOOK)
JANE’S ALL THE WORLD AIRCRAFT
JANE’S WEAPON SYSTEMS
GUINNESS BOOK OF WORLD RECORDS

22. INDEX OF NEWSPAPERSINDEX OF NEWSPAPERS
KEESING’S CONTEMPORARY ARCHIVES
ASIAN RECORDER
BRITISH NATIONAL BIBLIOGRAPHY
BOOKS IN PRINTS
BIBLIOGRAPHYBIBLIOGRAPHY

23. REFERENCE REFERENCE
LIBRARIAN LIBRARIAN
A KNOWLEDGE A KNOWLEDGE
MANAGESMANAGES

24. CONCLUSION CONCLUSION

25. QUESTIONS TO THE CLASSQUESTIONS TO THE CLASS

WHAT DO YOU MEAN BY REFERENCEWHAT DO YOU MEAN BY REFERENCE
SERVICES ?SERVICES ?

WHAT ARE VARIOUS REFERENCE TOOLS ?WHAT ARE VARIOUS REFERENCE TOOLS ?

26. QUESTIONS BY THE CLASSQUESTIONS BY THE CLASS
??

27. HOME ASSIGNMENTHOME ASSIGNMENT

EXPLAIN VARIOUS CHARACTERISTICS OF A EXPLAIN VARIOUS CHARACTERISTICS OF A
REFERENCE LIBRARIAN .REFERENCE LIBRARIAN .

EXPLAIN TYPES OF REFERENCE SERVICESEXPLAIN TYPES OF REFERENCE SERVICES

28. CONCLUSION

29. THANK YOU !