Reframing Matrix - Generating Different Perspectives

Reframing Matrix

1. Reframing Matrix Generating Different P erspectives R.G.P. De Silva UWU/EAG/07/0007

2. “Looking at the same thing in a different angle makes different pictures” “Different people with different experiences address problems in different ways”

3. Introduction Reframing Matrix Devised by Michael Morgan in 1993 Simple technique that helps to examine problems from distinct viewpoints Allow examiner to look situation from minds of different people and imagine solutions what they would come up with

4. Reframing Matrix Process Lays a question (or problem) in the middle of a grid Use boxes around the grid for the different perspectives just an easy way of laying the problem , if it does not suit to particular situation it can be modified

5. Different approaches of reframing matrix Major 2 Approaches 4 P Approach Professions Approach

6. 4 P Approach Programme (Product/Service) perspective Are there any issues with the programme or service we are delivering? Planning perspective Are our business or communications plans appropriate? Potential perspective Is it scalable and replicable? People perspective What do the different people involved think?

7. Professions Approach Examine problem from the viewpoints of different specialists Example Doctor looks at a problem would be different from the approach a civil engineer would use. This would be totally different from a sales manager's perspective

8. References Michael Morgan. 1993. Creating Workforce Innovation: Turning Individual Creativity into Organizational Innovation. Allen & Unwin . http://www.mindtools.com/pages/article/newcdv_90

9. THANK YOU