Renaw Customer Journey for sap presentaion

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1. Customer Journey Roadmap Presentation Template Emircan Elataş

2. Overview RenewAgra consists of three businesses: CropCo , TransCrop , and EnvoData , operating in several countries and providing services in agriculture production, logistics, and data analytics.

3. Business and Technical Requirements Services Provided: CropCo : Agricultural production. TransCrop : Transportation and logistics of agricultural products. EnvoData : Data analytics and environmental monitoring. Areas for Improvement: CropCo : Inventory Management with SAP Inventory Management. TransCrop : Logistics Optimization with SAP Transportation Management. EnvoData : Data Integration with SAP Analytics Cloud. Regulatory Considerations: Environmental Regulations. Trade and Tariff Regulations. Key Questions for Customer: What are the key challenges in managing your inventory and supply chain? How do you currently track and manage your logistics and transportation operations? What types of data are critical for your decision-making processes? Are there specific regulatory compliance issues that are challenging for your operations?

4. Stakeholders and Partners Key Stakeholders: CEO of RenewAgra . Operations Manager of CropCo . Logistics Manager of TransCrop . Data Analyst Lead of EnvoData . Stakeholder Analysis: CEO of RenewAgra : High interest, high influence. Operations Manager of CropCo : High interest, medium influence. Logistics Manager of TransCrop : Medium interest, medium influence. Data Analyst Lead of EnvoData : High interest, low influence. SAP Partner: XYZ Consulting : Chosen for their experience in implementing SAP solutions in agricultural businesses and optimizing supply chain operations.

5. Business Environment PESTLE Analysis for CropCo : Political: Government policies, subsidies. Economic: Market demand, input costs. Social: Consumer preferences for organic produce. Technological: Precision farming technologies. Legal: Compliance with agricultural regulations. Environmental: Climate change impact. PESTLE Analysis for TransCrop : Political: Transportation regulations. Economic: Fuel prices, transportation costs. Social: Workforce availability. Technological: Logistics management software. Legal: Transportation safety regulations. Environmental: Carbon emissions impact. PESTLE Analysis for EnvoData : Political: Data protection laws. Economic: Funding for tech startups. Social: Demand for sustainable practices. Technological: Innovations in data analytics. Legal: Data privacy regulations. Environmental: Role in environmental sustainability.

6. Products and Solutions Customer Pain Points and SAP Solutions: Inventory Management : SAP Inventory Management for real-time tracking and optimized operations. Logistics Optimization : SAP Transportation Management for efficient route planning and cost reduction. Data Integration : SAP Analytics Cloud for comprehensive data analysis. Regulatory Compliance : SAP GRC for adherence to international regulations.

7. SAP Team Training Strategies Training Types: SAP Solution Training : For proficiency in SAP tools. Communication and Collaboration Training : To enhance teamwork and coordination. Regulatory and Compliance Training : For understanding compliance requirements and advising customers.

8. Conclusion By identifying business and technical requirements, engaging stakeholders, analyzing the business environment, applying appropriate SAP solutions, and implementing effective training strategies, RenewAgra can optimize operations, ensure regulatory compliance, and achieve sustainable growth across its diverse operations.