ReonHata_Idea support method to make people aware of the side effects of convenience

KES2024

1. Idea support method
to make people aware of
the side effects of convenience
Reon Hata, Mitsunori Matsushita
Kansai University, Japan
0

2. BACKGROUND
・We often have access to convenient technologies and various
artifacts that support thinking and physical functions
・These artifacts go through ongoing discovery and
improvement processes to make people’s lives better
This cyclic improvement stems from the
ongoing “creation” of human artifacts
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3. ・When thinking about ideas related to artifacts and systems,
there is often too much focus on “enhancing convenience”
・Isn't there often more focus on discussing
These can cause unexpected problems,
especially when trying to make things
as efficient as possible
PROBLEM
“How to enhancing convenience”
or
“How to make things more convenient”?
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4. ・These examples show how important it is to think about
the long-term effects of making things more convenience
PROBLEM
We often focus on quick
convenience and efficiency
when coming up with ideas
However, it is inportant to
consider the lasting impact
that convenience can have
We must integrate this consideration into
our thinking process3

5. We aim to recognize side effects and prevent
them from occurring
・We aim to address the challenges of new ideas by:
THE GOAL OF THIS RESEARCH
Just the intended convenienceFocusing on the side effects
of innovation
shifting
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6. We introduce the concept of "side effects of convenience”
(i.e., unexpected problems) to guide our thinking process
To find these side effects of convenience and include
them in the stage for idea generation
THE GOAL OF THIS RESEARCH
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Goal

7. ・We aim to address the challenges of new ideas by:
To facilitate this,
we introduce the concept of "side effects of convenience”
(i.e., unexpected problems) to guide our thinking process.
Our goal is to identify and incorporate these side
effects of convenience into the idea generation stage.
THE GOAL OF THIS RESEARCH
Just the intended
convenience
Focusing on the side
effects of innovation<
This method raises the following questions:
・Can we spot the impact of the side effects
of convenience while coming up with ideas?
・How can we include this impact when thinking
about the idea?
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8. As a way of shifting the focus to the side effects of convenience
We proposed a method aimed at raising awareness of these effects
We focused on the "variable actions by convenience"
IDEA
7Organize our thinking procesVisualize variable actions

9. There is a need to induce awareness of the side effects of
convenience during the idea generation stage
The reason for focusing on variable actions
The process of induce people's awareness of
the side effects of convenience
HOW THE IDEA WORKS
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10. To understand the side effects of convenience,
it is important to look at how convenience is created
ex)
The reason for focusing on variable actions
Solved by introducing
a e-book
Using a book requires time
and effort
Remove actionsAdd new actions
Remove inconvenient actionsAdd new actions that
make things more convenient&
When introducing new ideas, the goal is
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11. Decreasing
Actions
Increasing
Actions
ideas
Before After
The reason for focusing on variable actions
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12. Decreasing ActionsIncreasing Actions
IN
Glad Decreased
Actions
DP
Glad Arisen
Actions
ideas
Before After
Trun the pageDownload books
The reason for focusing on variable actions
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13. Decreasing ActionsIncreasing Actions
IPIN
Lost ActionsGlad Decreased
Actions
DNDP
Arisen ActionsGlad Arisen
Actions
ideas
Before After
Placing your favorite
bookmark in a book
Charging the e-book device
The reason for focusing on variable actions
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14. Decreasing ActionsIncreasing Actions
IPIN
Lost ActionsGlad Decreased
Actions
DNDP
Arisen ActionsGlad Arisen
Actions
State 2State 1 ideas
Before After
Arise to
New Problems
The reason for focusing on variable actions
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15. Decreasing ActionsIncreasing Actions
IPIN
Lost ActionsGlad Decreased
Actions
DNDP
Arisen ActionsGlad Arisen
Actions
State 2State 1 ideas
Before After
Arise to
New Problems
①
During idea generation, confirmation bias often leads
We aim to think about the impact of unexpected actions
by showing them to remove bias
The reason for focusing on variable actions
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16. This method supports the following hypotheses:
・Finding unintended actions, both those that
disappear and emerge,because of convenience
・Considering the impact of unintended actions
The process of induce people's awareness of the side effects of convenience
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17. Presenting current challenges
Considering solutions to these challenges
Reflecting on the adverse effects of proposed solutions
Evaluating the trade-off between side effects and intended
convenience
Formulating ideas that incorporate side effects
The process of induce people's awareness of the side effects of convenience
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1
2
3
4
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18. Presenting current challenges
Considering solutions to these challenges
Evaluating the trade-off between side effects and intended
convenience
Formulating ideas that incorporate side effects
This makes it difficult to consider the side
effects when variable actions cannot be imagined
Reflecting on the adverse effects of proposed solutions
The process of induce people's awareness of the side effects of convenience
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1
2
3
4
5
Influenced by bias

19. Categorize of variable actions
Presenting current challenges
Considering solutions to these challenges
Evaluating the trade-off between side effects and intended
convenience
Formulating ideas that incorporate side effects
Presenting variable actions by the system
The process of induce people's awareness of the side effects of convenience
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20. Categorize of variable actions
Presenting current challenges
Considering solutions to these
challenges
Evaluating the trade-off between side
effects and intended convenience
Formulating ideas that
incorporate side effects
Presenting variable actions by
the system
・This visualization supports the
awareness of they didn't realize or
forgot about because of
confirmation bias
・Guiding the user through the idea
generation process and visualizing
their thought process
The process of induce people's awareness of the side effects of convenience
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21. We used ChatGPT an estimation method for variable actions
Variable actions sentences generation method
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22. We used ChatGPT an estimation method for variable actions
Variable actions sentences generation method
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23. We used ChatGPT an estimation method for variable actions
・Turn the page
・Borrow books
・Read aloud
・Download books
・Swipe pages
・Read aloud
Variable actions sentences generation method
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24. ・Turn the page
・Borrow books
・Read aloud
・Download books
・Swipe pages
・Read aloud
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25. ・Turn the page
・Borrow books
・Download books
・Swipe pages
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26. We used ChatGPT an estimation method for variable actions
Variable actions sentences generation method
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27. Experiments with the proposed method were conducted as follows:
Expt.1:Effect of the presentation of variable actions on ideas
・We measured the awareness of the side effects of
convenience caused by presenting the variable actions
Expt.2:Effects of the application on idea generation
・We measured whether the side effects of convenience
could be considered during without using the application
EXPERIMENT
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28. The experiment using the following steps:
1:Have users think of ideas
following the process flow
2:Present the variable
actions of their ideas
3:Have users think of ideas again
We observed how the ideas changed between steps 1 and 3.
Expt.1: Effects of variable actions
Step2:use systm
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29. P:100
・85.96% of the participants provided additional explanations
Lost
benefitDrawback
Expt.1:Results and Discussion
“ideas that are hard to think of”
and
“objects that have once again become useful”
We assumed that stimulating thoughts on
Ex)
side effects
of convenience
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30. The experiment using the following steps:
1:Asked to think of potential issues that could
arise from the introduction imaginetive ideas
2:Then used the proposed application
3:Asked to consider potential issues once more
Expt.2: Effects of the proposed method
thinking of
potential
issues
using appthinking of
potential
issues
again
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31. Participants were able to consider the side effects of
convenience without using the application
while participants could identify problems,
they had trouble finding solutions
It is necessary to consider how to incorporate these
identified problems into the idea generation process
Expt.2:Results and DiscussionP:6
・The object's characteristics
・Actions related to using it
・Features unrelated to the original purpose
・When others, such as children and the elderly use the ideas
Ex)Participants described problems arising from
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32. ・The proposed method made it easier to recognize the side
effects of convenience by considering the
influence of variable actions
This suggests that the influence of side effects
could be identified at the idea generation stage
・There is a need to expand its capabilities to include
actions associated with new ideas as they are introduced
・By further refining the method, we can continue to advance
ways to consider the side effects of convenience and
foster innovative thinking
CONCLUSION
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