Res Avenue Presentation1

2. About Avenues
South Asia’s largest online payment solution provider with widest network of financial institutional
partners.
Incorporated as single product company in 2001.
We are headquartered at Mumbai with subsidiary offices in US and Singapore.
Now we are a complete online payment solution provider and have diversified into following
verticals:
Commercial: Travel: Community:

3. About ResAvenue
ResAvenue is world’s only Hotel booking engine with in-built payment gateway.
RasAvenue provides booking engine to more then 600 properties globally.
It is multi-lingual, multi-currency and accepts multiple payment option.
ResAvenue will enable hotelier to accept reservations from around the globe and therefore
maximising hotel’s revenue.
ResAvenue enables hotel to close the deal and generate revenue much before the guest checks-in
to the hotel.

4. Features of ResAvenue
MULTI-LINGUAL
Guest can choose to do transaction in language of his preference. ResAvenue offers 9 major
languages of the world.
Hotels will not lose a sale because guest couldn’t understand the language offered.
Such wide range of languages will enhance hotel’s reputation among international clientele.

5. MULTI-CURRENCY
ResAvenue is a solution operating on a global scale. To ensure the maximum transaction
coverage, ResAvenue enables hotels to accept payment in multiple currencies.
ResAvenue offers hotels the facility to transact in more then 25 different
currencies.
This covers all major currencies customers use to trade at the global level.

6. MULTI-PAYMENT OPTION
Credit Cards: Customers can pay through any of the 5 major international credit
cards.
Net Banking: Customers from India have the option of paying through their Internet
Banking Accounts. We have partnered with 33 Indian banks.
Debit Cards: Customers from India can now also pay through their Debit cum ATM
cards.
Indian Customers can also have a Cash Card & Mobile Payment option and Debit cum
ATM cards.

7. ResAvenue – Customer Interface

8. Seamless Integration with Hotel Website
ResAvenue is just a click on your website. Guest needs to click on
Reservation and ResAvenue will do the rest.

9. Highly Customised Appearance
ResAvenue’s customizable controls allows
your booking interface to be an identical
reflection of your group’s/hotel’s home page.

10. 3-Step Reservation Process
From Look To Book In Just 3
steps!
• Search: The guest can select the check-in
and check-out dates and use the all new
AVAILABILITY CALENDAR.
2. Book: Choose the room of his choice out
of different rooms available.
10. Confirm the booking by making the
payment through various payment options.
Receive instant confirmation of booking
status; confirmed/on request

11. Contract Management Feature
The Latest In Contract Management
Besides FIT Guest login, ResAvenue also empowers Hotel to have logins for
corporates, travel agents and members with whom hotel would have entered into
contract with negotiated rates.
Separate
login for
different
categories of
clients.

12. Enabled for Global Clientele
Personalized Service to A
Global Market
Guest is at ease with his preferred
language. We offer 9 such different
languages.
Guest can now narrow down the search
to a particular room type.

The guest gets
to choose
his/her
language on
very first step.
The guest can
narrow down his
search to a
particular room
type.

13. Instant Availability Calender
Proactive Response
• The all new availability calender shows
the availability status of the room types
alongwith the pricing of the rooms.
• The guest see the particular room type
availability on selected date.
• Since ResAvenue actively enquires
about room inventory, guests are
rarely turned away.

14. Interact With Guest!!
Communicate
•Guest will always have array of
options with multiple room types
and multiple packages alongwith
the prices.
•Photo Thumbnails: Hotelier can
attach the pictures of different
room types to enable guest to have
feel of the rooms before he actually
checks in.
•The gues can book upto 5 rooms in
one transaction.
•Keep guest involved by showing
them room status.

15. Add-ons for Guest Convenience
Add On Features
•With the help of in-built currency converter,
the guest can always find the amount he
has to pay in his currency.
•Hotel can now publish their promotional &
weekend rates on daily basis.
•The guest will get item-wise breakup of
charges that he needs to pay, helping him
to know different rates he will be charged
during the stay.

16. Enhancement feature to up-sell
Now Hotel will now not only sell their rooms
with Resavenue, they can also upsell various
other products like Airport Transfer, Meal
Plans, Spa and other entertainment facilities at
Hotel.

17. Bill Snapshot
Preventive Measures
•A synopsis before the card transaction
which leads to less amendments and
chargebacks.

18. Rooming List and GHC
Know Your Customer
An auto-fill form will add to
convenience of guests.
Permission-based e-marketing facility
allows for focused campaigns to
receptive audiences
Unique booker ID segregates travelers
from bookers for enhanced security
and relationship building
Comprehensive GHC provides the best
information yet for registration

19. Special Features
Room For Improvement
For the first time a booking engine
provides rooming list to guest. This is a
major change to online booking
engines.
Special services also be booked
bedides arrival of guest. A trend rapidly
increasing Hospitality sector.
 Arrival and departure dates are
MANDATORY.

20. Payment
Never Lose A Sale!
The world’s only reservation system to
offer credit / debit and net banking
facilities
The world’s largest bouquet of
payment options ever available to a
hotelier in a single interface ensures
your guests are almost never out of a
choice to pay for your service
ResAvenue is always committed to
increasing its portfolio of banking
partners

21. Payment Options – Credit Cards
• ResAvenue gives freedom of Choice with 5 major credit card options.
•. Globally 9 out of 10 transactions are made through cards we accept.
• With increase in usage of credit cards, this gives Hotel an opportunity to maximise the revenue potential
from credit card holders.

22. Payment Options- Net Banking
• Even though the credit card penetration is low in India, but consumers still do a lot of online transactions
using net banking facility.
• Net Banking is used more as compared to credit cards in India thus increasing chances of
bookings.
• We at ResAvenue have entered into agreements with many public and private sector banks to provide
this
to customers.

23. Payment Options – Debit Cum ATM Cards
• Debit Card is preferred mode of using plastic money in India.
• By processing Debit Cards, ResAvenue expands your customer base to include these audiences.
• Hotels can now accept payments from Debit Cards.

24. Payment Options – Other Modes
At ResAvenue, Guest never runs out of Choices, if he wishes we provide Cash
Card payment option alongwith mobile payment.

25. ResAvenue – Value Additions
GDS and IDS connectivity
ResAvenue in agreement with Pegasus seamlessly connects Hotels to all 4 major GDS – Amadeus,
Worldspan, Sabre and Galileo. These distribution channels distribute Hotel room inventory to
almost 99% travel agents globally. ResAvenue also lists Hotel on popular Internet travel portals like
Expedia, Orbitz, Travelocity, CNN Traveller and 2000 other travel websites.
ResAvenue Extranet
ResAvenue is wholesaler and distributor of hotel rooms. We are looking forward to partner with
your hotel to source your room inventory and offer it to 1000’s of B2B global travel agents and give
your hotel both an offline and online distribution channel through our agents and affiliates.
Search Engine Marketing
ResAvenue in conjunction with eBrandz brings special packages for the hospitality industry.
eBrandz is a Search Engine Marketing (SEM) company with vast experience of over 500 successful
Search Engine Marketing campaigns. These campaigns have special features which will drive quality
traffic to the hotel website and will deliver great value for your hotel property.

26. ResAvenue Schemes
Premium & Economy Plan

In case of Premium & Economy Plan ResAvenue will collect the entire reservation amount from the
guest during the time of online reservation and pay to the hotelier on a weekly basis after
deducting the reservation fees.
Popular Plan

ResAvenue will charge the guests credit card a “Non-refundable Reservation Guarantee Deposit of
Total Room/Package Charge". during the time of online reservation. The Hotelier can charge the
Remaining Room Charges, plus any service charges and local taxes through the customer's credit
card provided by ResAvenue at the hotel counter at any time.

27. Transaction Security
•ResAvenue has achieved the new PCI
DSS 1.1 Standards of Compliance,
which makes it one of the most secure
payment gateways in the world
•The highest level VeriSign certificate,
Internet’s best security service, is
posted prominently on the booking
page as an assurance of our
commitment to security

28. ResAvenue employs the best in online
security. Daily testing is done to
maintain its Hacker Safe Secure
Certificate.
The latest certification by Visa and
MasterCard ensures additional levels
of security.

29. Instant Confirmation
Only valid cards graduate to
a confirmed room booking
with advance payment
Instantly generated room
detail and booking invoices
support a comprehensive
auto-email sent to the
Guest as proof of
transaction
You can ‘close’ a deal and
get paid even before your
guest arrives. That’s peace
of mind for both parties

30. Our Client List
Few of Our Clients Include:
The Carlton, Kodaikanal
The Retreat, Mumbai
Ramada Palm Grove, Mumbai
Imperial Palace Hotel, Mumbai
7 Hotel, Bangalore
The Beach Orchid, Kollam
The Piccadilly, Chandigarh
Peppermint Hotels
Gordon House, Mumbai
Goldfinch Hotels, Bangalore
Comfort Inn President, Ahmedabad