Resume Shazeera (2016)

1. PERSONAL PARTICULARS



Name Shazeera Binti Sha’arani
Address No.21 Jalan Sri Damak, Kaw 2 Taman Seri Andalas,
41200, Klang Selangor
Gender Female
Nationality Malaysian
Birthday 07 February 1988
Phone (mobile) 017-4304886
Email [email protected]

PROFILE

Seeking a challenging opportunity where will be able to utilize the strong organizational skills,
educational background, and ability to work well with people, which will allow to grow
personally and professionally. Highly self-motivated, able to work both independently and as
collaborative team member.

OBJECTIVE

To secure a position with a well-established organization with a stable environment that will lead
to a lasting relationship in the field of finance. Obtain a position where can maximize my
management skills, quality assurance, program development, and training experience.

2. EDUCATION

July 2009 to Bachelor of Art and Social Science (Pass With Honours)
October 2013 East Asian Studies (Major)
Anthropology And Sociology (Minors) – 2013
CGPA : 3.45
University of Malaya, Kuala Lumpur

May 2007 to Malaysia Higher School Certificate
2008 Sekolah Menengah Kebangsaan Syed Alwi
CGPA :3.25

2001 to 2005 Malaysia School Certificate (SPM)
Sekolah Menengah Kebangsaan Syed Alwi


PROFESIONAL EXPERIENCE

1)TELEMARKETING REPRESENTATIVE (MARKET INSIGHT CORPORATION) ) | (March
2012 – June 2013)

 Advises present or prospective customers by answering incoming calls on a rotating basis;
operating telephone equipment, automatic dialing systems, and other telecommunications
technologies.
 Influences customers to buy or retain product or service by following a prepared script to
give product reference information.
 Documents transactions by completing forms and record logs.
 Maintains database by entering, verifying, and backing up data.
 Keeps equipment operational by following manufacturer's instructions and established
procedures; notifying team leader of needed repairs.
 Maintains operations by following policies and procedures; reporting needed changes.
 Maintains quality service by following organization standards.
 Maintains technical knowledge by attending educational workshops; reviewing
publications.
 Contributes to team effort by accomplishing related results as needed.

3. 2) EXECUTIVE ADMINISTRATIVE (POONGSAN(M) SDN.BHD) | 21
st
January 2013 – currently]

 3 years of experience in general office administration
 Proven record of managing administrative support functions proactively
 Hands on experience in interfacing with external companies regarding sensitive
information
 In depth knowledge of strategically maintaining schedules and coordinating business
travel logistics
 Extremely skilled in facilitating information flow between different departments and key
program members
RELEVANT SKILLS

Spoken Language Good English, Malay and Korean
Written Language Good English, Malay and Korean
Computer Good skill in Microsoft Word, Microsoft Office, Microsoft Power Point
and Microsoft Excel
Work Can work without stress
SOFT SKILLS Public Relationship (PR)
Database & Spreadsheet
Online Inventory
Typing Speed: 60WPM
Windows

ADDITIONAL CAPABILITIES

• Hard working and dedicated
• Strong decision making skills
• Exceptional oral and written communication skills
• Highly organized

4. EXTRA CURRICULAR ACTIVITIES

University Level
2012 Secretariat

FESENI (Festival Seni University of
Malaya)



Participant Kem Program Gemilang Siswa IPTA
2011, Jabatan Penerangan Wilayah
Persekutuan Kuala Lumpur.
Participant Kejuaraan pencak Silat IPT Piala
Menteri Besar Negeri Sembilan.
2011 Chairman Explorace (FESKUM)
Participant Konvensyen Kelab Pemadam IPT in
UTM
Participant Korean Membership Training
Participant Futsal Match inter collage
2010 Participant Exchange Student at Sung Kyun Kwan
University in Seoul, Korea
Secondary
school Level

2007 Vice Chairman Kadet Bomba Sek.Men Keb Syed Alwi
Vice Chairman Pembimbing Rakan Sebaya
Secretary School’s prefect Body
2005 Participant Choral speaking team
Participant Netball Match


Participant

Pertandingan Kawad Kaki Kadet
Bomba

Expected salary : RM 3,450.00

REFEREES

Encik Zakaria B Mustafa Sha’arani B Shahidan Poongsan (M) SDN.BHD
Head of East Asian Studies Father Asisstant Manager
Department 64, Jalan Maju 3, Taman Khairul Anuar Bin Mohd
Faculty of Science Kemajuan,01000 Kangar, Kassim
University of Malaya Perlis No.16, Jalan Anggerik Mokara
50603 Kuala Lumpur 31/59, Kota Kemuning, 40460
Shah Alam, Selangor