M.A., ECONOMICS
BUSINESS COMMUNICATION
UNIT - I
ROLE OF BUSINESS COMMUNICATION
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ROLE OF BUSINESS COMMUNICATION Dr.MU.Nithyashree Guest Lecturer PG Department of Economics NKR Government Arts College for Women Namakkal – 637 001 [email protected]
M.A., ECONOMICS BUSINESS COMMUNICATION UNIT - I ROLE OF BUSINESS COMMUNICATION
ROLE OF BUSINESS COMMUNICATION Exchanging information Increasing employee’s efficiency Solving problems Publicity of goods and services Removing controversies Preparing plans and policies Achieving goals Making decisions Improving industrial relation Enhancing employee satisfaction This Photo by Unknown Author is licensed under CC BY-SA-NC
ROLE OF BUSINESS COMMUNICATION Exchanging information Communication is mainly the exchange of information between two or more parties. Through communication, organizations exchange information with internal and external parties. Preparing plans and policies Communication helps in preparing organizational plans and policies. Realistic plans and policies require adequate and relevant information. Increasing employee’s efficiency With the help of communication, organizational objectives, plans, policies, rules, directives and other complex matters explain to the employees that broaden their knowledge and thus help them to be efficient.
ROLE OF BUSINESS COMMUNICATION CONT…
ROLE OF BUSINESS COMMUNICATION CONT…
ROLE OF BUSINESS COMMUNICATION CONT…
ROLE OF BUSINESS COMMUNICATION CONT… Enhancing employee satisfaction If there is free and fair flow of information in the organization, it will certainly bring mutual understanding between management and workers. Such understanding enhances the satisfaction of employees.