Role of manager

1. Presentation on Presentation on
Role of ManagerRole of Manager
Submitted by Submitted by
UMESH KUMAR UMESH KUMAR
MIB PART – I 14MIB PART – I 14
thth
Nov 2011 Nov 2011
UCCMS, UDAIPUR, RAJASTHANUCCMS, UDAIPUR, RAJASTHAN

3. ““We cannot do today’s job with We cannot do today’s job with
yesterday’s methods and be in yesterday’s methods and be in
business tomorrow”business tomorrow”
--- Nelson Jackson--- Nelson Jackson

4. INTRODUCTIONINTRODUCTION
A ManagerA Manager
Manager is a person who is elected by the Top Manager is a person who is elected by the Top
Management and given a designation/post in the Management and given a designation/post in the
Organization to the fulfill the goal and Objective Organization to the fulfill the goal and Objective
of the Organization. He is instructed by the top of the Organization. He is instructed by the top
management to manage the activities (every management to manage the activities (every
activities of the Organization)activities of the Organization)

5. DEFINATIONDEFINATION
A ManagerA Manager
Any person who perform the functions of Any person who perform the functions of
planning, organizing, staffing, directing and planning, organizing, staffing, directing and
controlling for the accomplishment of Pre controlling for the accomplishment of Pre
determined Organization goals is called as determined Organization goals is called as
Manager.Manager.

Manager is not actually do the work but guide Manager is not actually do the work but guide
others to do things correctly.others to do things correctly.

6. A Good Manager has…..A Good Manager has…..
… … the capability to get people of the capability to get people of
ordinary ability to perform in an ordinary ability to perform in an
extraordinary manner!extraordinary manner!

7. Role of ManagerRole of Manager
By Henry Mintzberg By Henry Mintzberg
Role of Manager
Interpersonal Roles
Figurehead
Leader
Liaison
Informational Roles
Recipient
Disseminator
Spokesman
Decisional Roles
Entrepreneur
Disturbance Handler
Resources Allocator
Negotiator

8. Interpersonal RolesInterpersonal Roles
FigureheadFigurehead
Performs symbolic duties like signing Performs symbolic duties like signing
legal documents, welcome to visitors.legal documents, welcome to visitors.
LeaderLeader
Motivation and direction to Motivation and direction to
subordinates, training, counseling and subordinates, training, counseling and
communication with subordinates.communication with subordinates.
LiaisonLiaison
Interaction with people both inside and Interaction with people both inside and
outside the Organization, use phones outside the Organization, use phones
calls, email and meetings. calls, email and meetings.

9. Informational RolesInformational Roles
RecipientRecipient
Receive information about changes, Receive information about changes,
opportunities and problems that the opportunities and problems that the
Organization may face.Organization may face.
DisseminatorDisseminator
Forward information to subordinates, Forward information to subordinates,
send memos and reports.send memos and reports.
SpokesmanSpokesman
Represent the Organization in public Represent the Organization in public
through speeches and reports.through speeches and reports.

10. Decisional RolesDecisional Roles
EntrepreneurEntrepreneur
Identify new ideas and seek innovative methods to Identify new ideas and seek innovative methods to
improve the performance of the Organizations.improve the performance of the Organizations.
DisturbanceDisturbance
Take corrective action in case of disputes. Take corrective action in case of disputes.
Resolve conflicts among subordinates.Resolve conflicts among subordinates.
Resource AllocatorResource Allocator
Allocation of various resources like money, Allocation of various resources like money,
material, time, scheduling, budgeting.material, time, scheduling, budgeting.
NegotiatorNegotiator
Negotiate with other parties like customers, Negotiate with other parties like customers,
suppliers and government. suppliers and government.

11. 5 Differences 5 Differences
WorkerWorker
•Works aloneWorks alone
•Does the workDoes the work
•Like a player in the teamLike a player in the team
•Is lead and ManagedIs lead and Managed
•Responsibility: Responsibility:
SingleSingle
ManagerManager
•Works with othersWorks with others
•DevelopsDevelops
people/customerspeople/customers
•Like a coach and a Like a coach and a
counsel; Pitches in as counsel; Pitches in as
player when needed.player when needed.
•Is the Leader/Manager Is the Leader/Manager
according to the conditionaccording to the condition
•Responsibility : Various Responsibility : Various

12. Key ResponsibilitiesKey Responsibilities
Planning of workPlanning of work
Proper and effective communicationProper and effective communication
Getting co-operation of EmployeesGetting co-operation of Employees
Encourages a team spiritEncourages a team spirit
Better utilization of ResourcesBetter utilization of Resources
Selecting the ProcedureSelecting the Procedure
Maintaining good human relationsMaintaining good human relations
Solve the ProblemsSolve the Problems
Arrange training and development facilitiesArrange training and development facilities
Decision MakingDecision Making
Focus on Brands / New ProductsFocus on Brands / New Products
Distribution Channel Management Distribution Channel Management
Timely Reporting and FeedbackTimely Reporting and Feedback
Developing Team MembersDeveloping Team Members
Market DevelopmentMarket Development
Market IntelligenceMarket Intelligence
Strong Customer FocusStrong Customer Focus

13. Key Special QualitiesKey Special Qualities
DirectorDirector
MotivatorMotivator
Human BeingHuman Being
GuideGuide
FriendFriend
PlannerPlanner
SupervisorSupervisor

14. Functions of managerFunctions of manager
Planning
Organizing
Staffing
Controlling
Directing

15. A Good Manager will…..A Good Manager will…..
……always succeed in getting more output and always succeed in getting more output and
better results from his team membersbetter results from his team members
……and they will deliver this willingly!and they will deliver this willingly!

16. Thank YouThank You