Roles of managers IOM GED 405 (KSA-2).pdf

A manager is responsible for planning, organizing,
leading, and controlling resources to achieve
organizational goals.

1. Roles of managers
Brain Station 23
www.reallygreatsite.com PAGE 01
Presented By,
Hasimunnahar Shanta
Md. Al - Imran
MD. Shanjil Hossen Dipu
Lima Islam
Partho Sharathi Talukder

Presented To,
Ms. Sumaya Binta Junnat

2. Brain Station 23
PAGE 02
?????? What is Industrial
Management?
?????? Why is Industrial
Management Important?
??????Role of Managers in
Industrial Management

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Overview of Brain Station 23
Founded: 2006
Headquarters: Dhaka, Bangladesh
Industry: Software Development & IT
Services
Provides custom software solutions,
AI, cloud services, and mobile app
development.
??????Key Services:
Software Development – Web & Mobile Applications1.
Cloud Solutions – AWS, Azure, Google Cloud2.
AI & Machine Learning – Data-driven solutions3.
E-commerce Solutions – Shopify, Magento4.
Fintech & Banking Software5.

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Organizational Structure of Brain Station 23
Top-Level Management:
CEO – Visionary leader of the company
CTO (Chief Technology Officer) – Manages technological
advancements
COO (Chief Operating Officer) – Ensures smooth daily operations
Middle-Level Management:
Project Managers – Oversee software development teams
HR Managers – Handle recruitment & employee engagement
Marketing Managers – Manage branding & client outreach
Lower-Level Management:
Team Leads – Guide developers & testers
Developers & Engineers – Implement projects
Support Teams – Handle customer queries

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Managerial Roles Overview
A manager is responsible for planning, organizing,
leading, and controlling resources to achieve
organizational goals.
WHAT IS A MANAGER?
Interpersonal Roles
Informational Roles
Decisional Roles
TYPES OF MANAGERIAL ROLES

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Interpersonal &
Informational Roles
Interpersonal Roles (Leading & Building Relationships)
Team Leader – Motivates and guides team member
ensuring collaboration.
Project Manager – Oversees projects, manages
deadlines, and coordinates between teams.
Informational Roles (Handling & Distributing Information)
Marketing Manager – Analyzes market trends,
communicates brand strategies, and shares insights.
Client Manager – Maintains relationships with clients,
gathers feedback, and ensures customer satisfaction.

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Decisional Roles in Brain Station 23
Resource Allocator: Ensures efficient distribution of resources (time, personnel, equipment) across
projects based on priority and skill sets.
Example: Allocating AI experts to an AI project and developers to a web development project.
Disturbance Handler: Resolves conflicts or issues with clients or within projects to ensure smooth
operations.
Example: Addressing scope creep or client requests that affect timelines.
Negotiator: Manages client contracts, project pricing, and terms to ensure mutual satisfaction
and clear expectations.
Example: Negotiating additional costs if the client requests new features outside the original
scope.

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Challenges & Solutions
MEETING DEADLINES
MANAGING CLIENT EXPECTATIONS
RESOURCE ALLOCATION
TEAM COLLABORATION & COMMUNICATION
CHALLENGES FACED BY MANAGERS
PRODUCTIVITY & EFFICIENCY
CHALLENGES SUPPLY CHAIN DISRUPTIONS
QUALITY CONTROL & COMPLIANCE ISSUES
WORKFORCE MANAGEMENT CHALLENGES

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Solutions Used by Managers
Agile Methodology
Effective Communication Tools
Regular Client Meeting
Time Management Techniques
Skills Required for Brain Station 23 Managers
Leadership & Decision-Making
Communication & Negotiation
Problem-Solving & Adaptability

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Impact of Managers on Company Growth
Ensuring On-Time Project Delivery
Enhancing Team Efficiency & Motivation
Driving Innovation & Process Improvements
Strengthening Client Relationships

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Analysis
Strengths:
Strong leadership and decision-making skills driving
projects to successful completions.
Effective communication strategies that foster
collaboration and keep teams aligned.
Emphasis on client satisfaction and long-term
partnerships.
Item 1 Item 2 Item 3 Item 4 Item 5
0
10
20
30
40
50

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Future Improvements
Areas for Improvement:
Resource Management: Need for better
alignment of resources with project
requirements.
Adapting to Rapid Technological Changes:
Managers may need more tools to manage
fast-changing IT landscapes.
Workforce Adaptability: Greater focus on
training and upskilling employees to handle
diverse and evolving project demands.

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Recommendations
Training Programs:
Agile and Scrum Certification
Leadership Development Programs
Advanced Communication Workshops
AI Tools for Management:
AI-Based Project Management Tools
AI-Driven Analytics
AI Chatbots for Automated Client Communication

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Conclusion
Future Trends for IT Managers
Automation and AI Integration
Remote Workforce Management
Data-Driven Decision-Making
Cybersecurity Management
Summary: Effective management plays a crucial role in the continued growth and success of
Brain Station 23, from driving productivity to fostering strong client relationships.
Continuous improvement in leadership skills, the adoption of AI tools, and proactive training will
ensure the company stays competitive in the ever-evolving IT industry

15. https://brainstation-
23.com/Wardiere.Inchttps://brainstation-23.com/
Thank You!
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by engaging global talents thus creating positive impact.