Second Victim policies in care of thr.pptx

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1. Second Victim - Simple Words Second victims are health care providers who are involved in an unanticipated adverse patient event. A M edical error or an Unintentional error and/or a patient related injury and become victimized in the sense that the provider is traumatized by the event. These individuals feel personally responsible for the patient outcome. Many have to face feeling of failure & thus loose their confidence. Moreover, developing doubts about their clinical skills and knowledge base.

2. WHAT TO DO? Employer Side Develop culture of Education not Blaming Facility of Employee health clinic Policy & Protocols for Code Orange Proactive approach Employee Side Talk to seniors Discuss with peers Report to Employee health clinic Report to Mental Health Professional Incidence report Discuss, Educate NOT BLAME

3. For all healthcare provider in such situations, the staff education, evaluation, counselling and follow up for their mental and physical health is ensured. In case any case of second victim is reported to HR department, counselling sessions are arranged and/or incase needed cases are referred to Psychiatric department for detailed psychological assessment, counselling and follow up. Second Victim…How to report and get treatment