Shaun Harper – People Centric – Emotional Intellegence for Leaders

JBN Session on 12th July 2018 at Financial Club Jakarta. Please use this presentation material for reference purposes only.

4. It is not because they lack intelligence or technical skills; far from it; often what they lack is a critical
level of Emotional Intelligence (EI) and the ability to manage their own emotions and others’ when
they are under pressure.
Change
Anger
Jealous
Pressure
Anxiety
Surprise
Triggers
Reward
Habits
Rejection
Stress
Failure
ConflictConflict Aggression
Thinking
on the
Spot
Internal Motivation.
Why do technically brilliant individuals have trouble managing others and collaborating on a team?
Emotional
Control
Learn
form
Mistakes
Social Aware

10. GolemandescribesEIas“abilities
suchasbeingabletomotivate
oneselfandpersistinthefaceof
frustrations;tocontrolimpulseand
delaygratification;toregulateone's
moodsandkeepdistressfrom
swampingtheabilitytothink;to
empathizeandtohope.”

11. Emotional
Intelligence
Self Others
Self Others
INDIVIDUAL EMOTIONAL INTELLIGENCE PERFORMANCE
ORGANISATIONAL PERFORMANCE
ToolkitToolkit
PERSONAL LEADERSHIP STRATEGIES
Questions to Build
Internal Voice
3rd Positioning
PERSONAL LEADERSHIP STRATEGIES
Perceptions
Triggers
Habits
Performing at a 10
PERSONAL LEADERSHIP STRATEGIES
Emotional Bank Account
Influencing Techniques
Building Rapport
Relationship Action Plan
PERSONAL LEADERSHIP STRATEGIES
E &R=O
Reframing
Performing at a 10
Destroying limitations/Beliefs
Creating a Default
COMMUNICATION COMMUNICATION
COMMUNICATION
COMMUNICATION
PeopleCentricEmotional Intelligence Tools