Shell Downstream encompasses all the activities necessary to transform crude oil into petroleum products and petrochemicals, and deliver
them around the world. Our Downstream businesses refine, supply, trade and ship crude oil worldwide, and manufacture, transport and
market fuels, lubricants, bitumen, LPG and bulk petrochemicals for domestic, transportation and industrial uses.
Our Downstream Business
• Serves about 30 million people at day at 46,000 branded retail sites
• Manages Chemicals and Products activities as part of an integrated value chain that trades and refines crude oil and
other feedstocks into a range of products which are moved and marketed around the world for domestic, industrial and
transport use
• Products offered include: conventional fuels for road, aviation and shipping; low-carbon fuels, such as biofuels,
renewable natural gas, hydrogen and electric-vehicle charging
• Delivers cutting-edge technologies
• Contributes significantly to meeting the world’s energy needs.
Chemicals & Products
Shell Chemicals make and supply a range of petrochemicals to large industrial customers who, in turn, use them as the building blocks of
our modern world; plastics, coatings, paints and detergents. Our new end-to-end Chemicals & Products organisation is set up to deliver on
our strategy of growing our Chemicals business and adapting our Refining footprint to include Energy and Chemicals parks, working
alongside our chemicals-only production sites. We do this so that we can profitably become a leader in circularity and decarbonisation to
help our customers, society and Shell thrive in the energy transition.
Global Mobility
Mobility is the shopfront and face of Shell. With 46,000 service stations in around 80 countries, we’re the world’s largest mobility retailer
and one of the biggest single-branded retailers of any kind on the planet. Our network includes more sites than McDonalds or Zara,
Carrefour, Starbucks and GAP put together. Pretty cool, right? What’s more, we interact with more than 30 million customers every day but
have really ambitious plans to grow and to do so sustainably.
Our people make the difference real, in every single thing we do: whether it’s by making sure our service stations become destinations in
themselves, by changing up the retail experience, giving customers smile, or by figuring out how best to provide an evolving range of
cleaner fuels. Mobility is set to stay as the world’s trusted beacon on the road.
DOWNSTREAM COMMERCIAL