SIPOC_template for Lean Process Projects.pptx

SIPOC Template for Lean Process Planning. Lean Process requires a good bit of information to build an effective plan. this SIPOC template aids in that by allowing team members to fill in the columns with the data and ideas for the Lean Process Leader to evaluate.

1. SIPOC Claims CCC - Process Clientes Customer Satisfaction &Quality ( Almuedena Llari) CCC – Mayte Pérez DHL (Sandra López) Transporte SE Reclamación del cliente CCC Información de transporte Solución de reparación o abono . Cerrar el caso en 24 horas. Cliente Final Business Units Administración Suppliers Inputs Process Outputs Customers Cliente crea una reclamación Alta produtos SAP CCC Logística Expedición / abono reparación material Next