Smart Grid Maturity Model - Domains 4 Strategy, Mgmt & Regulatory SMR Vision, planning, governance, stakeholder collaboration Organization and Structure OS Culture, structure, training, communications, knowledge mgmt Grid Operations GO Reliability, efficiency, security, safety, observability, control Work & Asset Management WAM Asset monitoring, tracking & maintenance, mobile workforce Technology TECH IT architecture, standards, infrastructure, integration, tools Customer CUST Pricing, customer participation & experience, advanced services Value Chain Integration VCI Demand & supply management, leveraging market opportunities Societal & Environmental SE Responsibility, sustainability, critical infrastructure, efficiency 3 1 2 Source : SEI http://www.sei.cmu.edu/smartgrid/