social media dynamicscommunicationstyle.pptx

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1. 1 communication styles Matrix

2. communication styles Communication styles are the broad ways in which people tend to communicate with others. There are four main communication styles: passive, passive-aggressive, aggressive, and assertive. 2

3. communication styles Understanding different communication styles can radically improve the quality of your relationships. That’s because your level of skill in navigating difficult conversations depends on your ability to connect. When communication breaks down, it’s often because the patterns and habits of how we communicate — our communication styles — get in the way. if you’re working to develop stronger leadership characteristics, better communication plays a key role in shaping a positive culture within your office, home, classroom, and community. 3

4. communication styles Our communication styles have the power to build meaningful connections, a crucial aspect of success in any area of life. Here are just a few reasons why we need to connect: 4

5. communication styles Interpersonal connections have a positive impact on physical and mental health, while poor social connection has ill effects on well-being. Those who feel connected to others have lower rates of depression and anxiety. People with meaningful connections live longer. Good communication skills and the ability to connect with others directly correlates with career success and job performance. Effective communication style builds a strong, healthy family environment. 5

6. Behaviour influence different communication styles Science sheds light on exactly what happens during human interaction. The Social and Neuro Sciences, just to name two, have shown us: Over time, people develop relatively  stable behavior patterns . People form  immediate impressions  about others based on verbal and nonverbal behaviors . The way people behave toward one another is  determined by their perceptions  of each other. The most important dimensions of human behavior are  assertiveness and responsiveness . 6

7. WHAT WE SAY DOSEN’T ALIGn WITH WHAT WE MEAN Our communication habits often don’t reflect our dynamic thoughts and emotions, giving others the wrong impression of what we want to communicate. These habits affect the way others perceive and respond to us during interactions.  7

8. THE FOUR communication styles Passive  Aggressive Passive-aggressive Assertive 8

9. PASSIVE communicatORS People who speak in a passive manner have difficulty expressing themselves and tend to give in to others. Failure to express thoughts and emotions often leads to miscommunication and built-up anger or resentment. You can recognize a passive communicator with the following behaviors : Difficulty making eye contact Inability to say no Go with the flow type attitude Poor posture You may recognize passive communication through phrases like: “It doesn’t matter that much.” “I just want everyone to get along.” 9

10. AGGRESSIVE communicators Aggressive communication takes things to the other side of the spectrum. People who rely on this communication style in the workplace, at home, or among friends tend to dominate the conversation. They issue commands and ask questions rudely while failing to listen to others.  It’s always “me, me, me.”In positions of authority, they may be more of a boss vs a leader. You can recognize an aggressive communicator with the following behaviors : Talks over other people Poor listening, interrupts frequently Controlling or demanding Points fingers Stares and glares intensely Frowns Criticizes, intimidates, or threatens others You may recognize aggressive communication through phrases like: “It’s my way or the highway.” “I’m right, and you’re wrong.” “Because I said so.” “I’m entitled.” 10

11. PASSIVE AGGRESSIVE communicators Passive-aggressive communication seems passive on the surface but reveals a hidden resentment that comes through in subtle, indirect ways.  You can recognize passive-aggressive communication with the following behaviors : Frequent sarcasm Words don’t align with actions Facial expressions don’t match words Difficulty acknowledging emotions You may recognize passive-aggressive communication through phrases like: “Fine, whatever.” After saying something rude, sarcastic, or damaging, “I was only joking.” 11

12. ASSERTIVE communicators The assertive style of communication offers an effective and healthy way to express yourself. It encourages open, honest dialogue while still considering the needs of others. You can recognize assertive communication with the following behaviors : The ability to express desires and needs with confidence Encourages balanced conversations in which both people have a chance to speak The use of “I” statements (ex: I feel frustrated when people show up late.) The ability to say no Maintains good eye contact You may recognize assertive communication through phrases like: “I am responsible for my own happiness.” “I respect the needs and opinions of others.” “We all have the right to express ourselves respectfully and honestly.” 12

13. communication IS A SKILL IT CAN BE ACQUIRED When you find yourself falling into aggressive, passive, or passive-aggressive patterns, it’s time to learn a new communication style to create healthier interactions. You can learn to recognize your communication tendencies and adjust your patterns. Assertive communication fosters an environment that allows both the speaker and listener to express themselves openly and respectfully. It requires being open, honest, and direct — but not aggressive.  13

14. conclusion As now you have understand the four styles, it’s time to develop self-awareness and uncover your behavioral tendencies and personal needs. Then, employing assertive communication behaviors , start expressing needs and wants confidently. 14

15. 15 Thank you