The main objective ofthiscourse istoprovideknowledgeofdifferentconcepts
of systemanalysisanddesign sothatstudents willbeabletodevelopinformation
systemsusingdifferentmethodologies,tools,techniques,andapproaches.
CourseObjectives:
3
TextBook:
1.JosephS.ValacichandJoeyF.George,ModernSystemsAnalysisandDesign,
8
th
Edition,Pearson
2.AlanDennis,BarbaraHaleyWixom,andDavidTegarden,SystemsAnalysis
and Design–AnObject-OrientedApproachwithUML,5th Edition,Wiley
FinalExaminationQuestionsFormat
[FM=60,PM=24,Time =3Hrs.]
SNQuestionType Numberof
Questions
Given
Marksper
Question
TotalMarks Time
1Section–‘A’
Long Questions
(Attempt any TWO
questions)
3 10 20
3Hrs.
2Section –‘B'
Short Questions
(AttemptanyEIGHT
questions)
9 5 8x5=40
Total 60
RecentSignificantITFailures
Company Year Outcome
HudsonBay(Canada)
2005 Inventory system problems lead to $33.3
millionloss.
UKInlandRevenue
2004/5$3.45billiontax-creditoverpayment
causedbysoftwareerrors.
AvisEuropePLC(UK)
2004 Enterpriseresourceplanning(ERP)
systemcancelledafter$54.5million
spent.
FordMotorCo.
2004 Purchasing system abandoned after
deployment costing approximately $400
M
Hewlett-PackardCo.
2004 ERPsystemproblemscontributeto $160
millionloss.
AT&TWireless
2004 Customer relationsmanagement
systemupgradeproblemsleadto
$100Mloss
SuccessfulProjects
•Cost
Atprojectcompletion,nomoremoneyhasbeenspentthanwasoriginallyallocated.
•Schedule
The projectis deliverednolaterthantheoriginaldeliverydate.
•Performance
Whendelivered,theprojecthasallfeaturesandfunctionalitythatwereoriginally
requiredofit.
InformationSystems
Anyorganized
combination of
people,hardware,
software,
communication
networks, data
resources,and
policies and
proceduresthatstores,
retrieves, transforms
and disseminates
information in an
organization
OperationSupportSystem ManagementSupportSystem
TransactionProcessingSystem
ProcessControl System
Enterprise CollaborationSystem
SpecializedProcessingSystem
ManagementInformationSystem
DecisionSupportSystem
ExecutiveInformationSystem
SpecializedProcessingSystem
ExpertSystem
Knowledge
Management
System
Strategic
Information
System
Functional
Business
System
InformationSystem
SupportBusinessOperations SupportManagementDecisionMaking
TypesofInformationSystems
Computer-AidedSystemsEngineering(CASE)
Computer-aidedsystemsengineering(CASE)istheapplicationofinformation
technologytosystemsdevelopmentactivities,techniques,and methodologies.
CASEtoolsareprograms(software)thatautomateorsupportoneormorephases
of asystemsdevelopmentlifecycle.
Thetechnologyisintendedtoacceleratetheprocessofdevelopingsystemsandto
improvethequalityoftheresultingsystems.
CASE
CASEtoolsareclassifiedaccording towhichphasesofthelifecycletheysupport.
Thetermupper-CASEdescribestoolsthatautomateorsupportthe‘upper’phases
of systemsdevelopment–thesurvey,study,definition, and designphases.
Thetermlower-CASEdescribestoolsthatautomateorsupportthe‘lower’phases
ofsystemsdevelopment–detaileddesign,construction,andimplementation(and
alsosupport).
CASE
AtthecenterofanyCASEtool’sarchitectureisadeveloper’sdatabasecalleda
CASErepository.
CASErepositoryisasystemdeveloper’sdatabasewheredeveloperscanstore
systemmodels,detaileddescriptionandspecification,andotherproductsof
systemdevelopment.
Itisalsocalleddictionaryor encyclopedia.
AroundtheCASErepositoryisacollectionoftoolsorfacilitiesforcreatingsystem
modelsanddocumentation.