Special_Relationship_Banker_Customer_PPT.pptx

Banker n customer relationship

1. The Special Relationship Between a Banker and Customer An Overview of Key Roles and Responsibilities Presented by: Akshay Hiremath

2. Introduction The banker-customer relationship is of great importance in the financial world. It has both legal and professional dimensions.

3. Types of Banker-Customer Relationships - Debtor-Creditor Relationship - Principal-Agent Relationship - Trustee-Beneficiary Relationship - Bailor-Bailee Relationship

4. Rights of a Banker - Right of General Lien - Right of Set-off - Right to Close Accounts - Right to Charge Interest

5. Duties of a Banker - Duty of Secrecy - Duty to Honour Customer's Cheques - Duty to Provide Proper Information - Duty to Maintain Proper Records

6. Customer's Rights - Right to Privacy - Right to Fair Treatment - Right to Receive Statements and Information - Right to Grievance Redressal

7. Customer's Duties - Duty to Provide Accurate Information - Duty to Manage Funds Responsibly - Duty to Avoid Fraudulent Transactions

8. Legal Aspects of the Relationship - KYC and AML regulations - Consumer Protection laws - Important case laws related to banker-customer relationships

9. Confidentiality and Exceptions Bankers are bound by confidentiality but can breach it under circumstances such as court orders or public interest.

10. Conclusion Trust, ethics, and regulation are key to maintaining a strong banker-customer relationship.