Staffing is the process of finding the right worker with appropriate qualifications or experience and recruiting them to fill a job position or role. [2] Through this process, organizations acquire, deploy, and retain a workforce of sufficient quantity and quality to create positive impacts on the organization’s effectiveness. [3] In management, staffing is an operation of recruiting the employees by evaluating their skills and knowledge before offering them specific job roles accordingly. [4]
Nature of staffing Nature of Staffing Function Staffing is an important managerial function- Staffing function is the most important mangerial act along with planning, organizing, directing and controlling. The operations of these four functions depend upon the manpower which is available through staffing function. Staffing is a pervasive activity- As staffing function is carried out by all mangers and in all types of concerns where business activities are carried out. Staffing is a continuous activity- This is because staffing function continues throughout the life of an organization due to the transfers and promotions that take place. The basis of staffing function is efficient management of personnels - Human resources can be efficiently managed by a system or proper procedure, that is, recruitment, selection, placement, training and development, providing remuneration, etc. Staffing helps in placing right men at the right job. It can be done effectively through proper recruitment procedures and then finally selecting the most suitable candidate as per the job requirements. Staffing is performed by all managers depending upon the nature of business, size of the company, qualifications and skills of managers,etc . In small companies, the top management generally performs this function. In medium and small scale enterprise, it is performed especially by the personnel department of that concern.
IMPORTANCE OF STAFFING Staffing is necessary to achieve the following objectives: (a) To forecast and balance the demand for and supply of suitable personnel. (b) To discover and procure competent employees for various positions in the organization. (c) To maximize the productivity and job satisfaction of people by putting the right person on every job. (d) To train and develop employees. (e) To provide proper work environment to employees. (f) To minimize wastage of human resources and thereby reduce cost of personnel. (g) To promote healthy and cordial employer employee relations. (h) To promote the spirit of cooperation and self-discipline among employees. ( i ) To facilitate expansion and growth of the organization by developing people to their full potential.
DIRECTING Directing refers to a process or technique of instructing, guiding, inspiring, counselling, overseeing and leading people towards the accomplishment of organizational goals. It is a continuous managerial process that goes on throughout the life of the organization .
Direction has got following characteristics: Pervasive Function - Directing is required at all levels of organization. Every manager provides guidance and inspiration to his subordinates. Continuous Activity - Direction is a continuous activity as it continuous throughout the life of organization. Human Factor - Directing function is related to subordinates and therefore it is related to human factor. Since human factor is complex and behaviour is unpredictable, direction function becomes important. Creative Activity - Direction function helps in converting plans into performance. Without this function, people become inactive and physical resources are meaningless. Executive Function - Direction function is carried out by all managers and executives at all levels throughout the working of an enterprise, a subordinate receives instructions from his superior only. Delegate Function - Direction is supposed to be a function dealing with human beings. Human behaviour is unpredictable by nature and conditioning the people’s behaviour towards the goals of the enterprise is what the executive does in this function. Therefore, it is termed as having delicacy in it to tackle human behaviour .
Importance 1. Initiates Action: Directing is the starting point of action. It initiates action based on planning, organising and staffing. Action is initiated when the managers provide direction to their subordinates for carrying out the task. Therefore, the directing function provides a set of guidelines to the employees on how to start working towards achieving the goals of the organisation. 2. Integrates efforts of employees: The activities and works of the employees across an organisation are integrated towards achieving the objectives set by management. As all the activities of the organisation are integrated by directing, it leads to efficiency and effectiveness in the organisation. 3. Provide motivation: Directing acts as a source of motivation for the employees. It helps in motivating the employees in contributing their efforts for the realization of organisational objectives.
4. Accommodates changes: Directing helps in steering the organization towards success by accommodating the various changes in the business environment that can be brought about by changes in competitors, changing market conditions. 5. Maintaining balance: Directing brings about stability and balance in the organization which is essential for long term survival of the business. Balance and stability can be achieved by following a persuading leadership style coupled with effective communication, motivating employees and strictly supervising the work of employees and suggesting improvements. 6. Efficient use of resources: Directing provides individual roles to each employee. Therefore, the resources are utilised efficiently that leads to less wastage of resources, reduces duplication of efforts by maintaining a clear set of work for each employee. It leads to best possible utilisation of resources of the organisation, which translates into growth of the organisation.