Strategic Plan-Metas Adventist Hospital, Surat - 2016-2020 updated 21.02.2021

Strategic planning is a must for every business, big and small. It’s a process to figure out where your company is going and how to get there—but it’s also so much more.

A strategic plan defines who you are as a business and lists concrete actions to achieve your goals. When the unexpected occurs, a strategic plan helps your business survive and find new opportunities while staying true to your values and mission.

On top of that, building a strategic plan is a team-building exercise that can bring together employees and transform how they communicate.

What does a strategic plan include?
A strategic plan describes the company’s current state, desired future state and how to go from one to the other. Specific components usually include:

An executive summary
A company description
Mission, vision and value statements
Strategic analysis of the internal and external environment
SWOT analysis (“SWOT” is an acronym for strengths, weaknesses, opportunities and threats)
A description of your business goals and projects to achieve them
A 12-month action plan that lists specific initiatives, who will carry them out, a timeline for doing so and key performance indicators to track progress
Some plans also include details of how implementation will be monitored and evaluated.

How the plan is implemented
Many strategic plans fail because of flawed implementation. Stumbles often happen when a plan isn’t communicated adequately through the company and employees aren’t given enough time, support and resources to execute the action plan. The culprit is sometimes the plan itself: your plan may suffer from unrealistic goals or vague action items.

It’s vital to have regular team meetings to monitor the progress on the action plan, hold people accountable and recognize successes. Meetings are an opportunity to take corrective steps and tweak the action plan to account for changing conditions.

So how often should you meet? Coffey says monthly meetings are typical, with a deeper dive every quarter. A more in-depth review should occur annually to update the plan, evaluate what worked and didn’t, and develop a new action plan for the following 12 months. The penultimate year of the plan is a good time to set new goals for a renewed strategic plan for the next two to three years.

“A strategic plan is a living, breathing document that continually guides, inspires and strengthens your business,”

1. METAS ADVENTIST HOSPITAL, SURAT
Metas Adventist Hospital, Surat
STRATEGIC PLAN
2016-2021

2. METAS ADVENTIST HOSPITAL, SURAT
SECTION 1:
Who You Are ?

3. METAS ADVENTIST HOSPITAL, SURAT
“TOTOUCHTHELIVESANDTOTRANSFORM
PEOPLEBYTEACHING,BYHEALINGANDBY
CREATINGABETTERCOMMUNITYFORMANAND
GOD.”
“TOBECOMEADYNAMICGLOBALINSTITUTION
ANDACENTREOFEXCELLENCE”
Section 1-Who You Are ?

4. METAS ADVENTIST HOSPITAL, SURAT
vCOMPASSIONATE IN ALL DEALINGS
vLOYAL TO ORGANIZATIONAL GOALS
vHARDWORK WITH PASSION AND PRODUCTIVITY
vHONESTY AND INTEGRITY IN ALL ASPECTS
vCONTINOUS SELF RENEWAL
Section 1-Who You Are ?

5. METAS ADVENTIST HOSPITAL, SURAT
Toaccomplishthemissionandvision,andremaina
vibrantandindependenthospitalthatinfluencesour
success.Reflectingonthemultiplefindingstogrow
anddevelopeffectivelyaddressingandmeeting
severalchallenges,bothexistingandanticipated.
Fromthisemergedthestrategicplan
Section 1-Who You Are ?

6. METAS ADVENTIST HOSPITAL, SURAT
SECTION 2:
Where are you Now?

7. METAS ADVENTIST HOSPITAL, SURAT
Financial
Years Ended
31stMarch, 1631stMarch, 1731stMarch, 1831stMarch, 1931stMarch, 20
Total Hospital
Revenue₹44,44,07,169₹47,03,77,941₹48,64,46,203₹61,62,64,400₹63,48,83,827
43.3644.4447.0448.64
61.63
0
20
40
60
80
2015-162016-172017-182018-192019-20
Total Hospital Revenue
Total Hospital Revenue
*All figures are in Crores
For Current Financial Year , Total Hospital Revenue as of 31stDecember, 2020 is
₹50,14,15,907 where as Budgeted Revenue is ₹47,88,59,180 which is 4.71 % more
A Glimpse of competitive hike in Total Hospital Revenue since Financial Year 2015-16 till Date
Section 2-Where are You?

8. METAS ADVENTIST HOSPITAL, SURAT
Accreditations
Dialysis Center NABH
Section 2-Where are You?

9. METAS ADVENTIST HOSPITAL, SURAT
Academic PG Programs by NBE
General MedicineIDCCM
Section 2-Where are You?

10. METAS ADVENTIST HOSPITAL, SURAT
Best Hospital Award from Times Now
20192021
Section 2-Where are You?

11. METAS ADVENTIST HOSPITAL, SURAT
Best Hospital Award from My FM 94.3 Radio, Surat
Section 2-Where are You?

12. METAS ADVENTIST HOSPITAL, SURAT
Best Paper Presentation Award in Global Health
Conference At Loma Linda University, California
Section 2-Where are You?

13. METAS ADVENTIST HOSPITAL, SURAT
Best COVID Hospital award from
Commissioner of Surat by Indian
Medical Association (IMA), Surat
Renal Transplant Centre
Section 2-Where are You?

14. METAS ADVENTIST HOSPITAL, SURAT
NEW Practices
•Scavenging System in ICU & Converted ICUs into Negative Pressure
•Insured all Healthcare Worker’s
•Screening & Monitoring of Health Status of Employees
•Costing Studies for Each Surgeries
•Costing Studies for each department
•Daily 12 Trainings Conducted for Doctors, Nurses, Non Clinical Staff, Housekeeping &
Security
Section 2-Where are You?

15. METAS ADVENTIST HOSPITAL, SURAT
Good Practices
Section 2-Where are You?

16. METAS ADVENTIST HOSPITAL, SURAT
CONDUCTED HEALTH AWARENESS IN
VARIOUS PARTS OF THE CITY
Section 2-Where are You?

17. METAS ADVENTIST HOSPITAL, SURAT
Section 2-Where are You?

18. METAS ADVENTIST HOSPITAL, SURAT
COVID –19 PROTOCOLS &
Virtual Trainings
Section 2-Where are You?

19. METAS ADVENTIST HOSPITAL, SURAT
Prepared COVID Manual with Protocols
from WHO & GOI Guidelines Training & Development –Virtual Online
Platform
Section 2-Where are You?

20. METAS ADVENTIST HOSPITAL, SURAT
Conducted Health Camps for
Police during Lockdown
Section 2-Where are You?

21. METAS ADVENTIST HOSPITAL, SURAT
Section 2-Where are You?

22. METAS ADVENTIST HOSPITAL, SURAT
HEALTH CHECK UP BY METAS ADVENTIST
HOSPITAL FOR SURAT POLICE
Section 2-Where are You?

23. METAS ADVENTIST HOSPITAL, SURAT
HEALTH CHECK UP BY METAS ADVENTIST
HOSPITAL FOR SURAT POLICE
Section 2-Where are You?

24. METAS ADVENTIST HOSPITAL, SURAT
HEALTH CHECK UP BY METAS ADVENTIST
HOSPITAL FOR SURAT POLICE
Section 2-Where are You?

25. METAS ADVENTIST HOSPITAL, SURAT
Section 2-Where are You?

26. METAS ADVENTIST HOSPITAL, SURAT
Designed Infrastruturefor
Pandemic
Section 2-Where are You?

27. METAS ADVENTIST HOSPITAL, SURAT
Expanded Bed capacity to 300 beds for COVID-19
CREATED ADDITIONAL BEDS
Isolation
Ward
HDU HDU + ICU
Isolation
ICU + VENTI
Isolation
Paid Beds Free Beds Total Beds
506050405050300
Section 2-Where are You?

28. METAS ADVENTIST HOSPITAL, SURAT
A Separate Entry For General
Patients With 200 Meters Distance
A Separate Entry For CovidPatients
ENTRY RESTRICTIONS
Section 2-Where are You?

29. METAS ADVENTIST HOSPITAL, SURAT
OP Triage Area
IP Triage Area
Cough Clinic
Sample Collection Unit
Section 2-Where are You?

30. METAS ADVENTIST HOSPITAL, SURAT
SEPARATE COVID LIFT & GENERAL LIFT
LIFT NO.3 IS DESIGNATED FOR TRANSPORTING THE PATIENTS TO COVID WARDS
Section 2-Where are You?

31. METAS ADVENTIST HOSPITAL, SURAT
Pandemic Has Given An Opportunity For Medical Evangelism
MEDICAL EVANGELISM
Section 2-Where are You?

32. METAS ADVENTIST HOSPITAL, SURAT
SPIRITUAL SUPPORT AFTER RECOVERY
John 14:13
“And whatever you shall ask in my name,
that will I do, that the Father may be
glorified in the Son”
"Carry each other’s burdens, and in this way
you will fulfill the law of Christ.“
Galatians 6:2
Section 2-Where are You?

33. METAS ADVENTIST HOSPITAL, SURAT
CONDUCTED FUNERAL SERVICE
"The LORD is a refuge for the oppressed, a stronghold in times of trouble."
Psalm 9:9
Supported Family members of a patient who were
stranded due to Lockdown and couldn’t attend burial
service
Section 2-Where are You?

34. METAS ADVENTIST HOSPITAL, SURAT
FOOD DISTRIBUTION BY HEALTH & FAMILY WELFARE
Voluntarily Served Food For Staff And Church Members Who Were Admitted
You shall serve theLORDyour God, and he will bless your bread and your water,
and I will take sickness away from among you.
Exodus 23:25
Section 2-Where are You?

35. METAS ADVENTIST HOSPITAL, SURAT
STRENGTHS
§Good Will of 96 Years.
§Good Location of Hospital
§Full NABH Accreditation
§DNB Medicine for PG in Medicine
§Good Location of Hospital
§Senior Reputed Doctors working since more
than 15 YearWEAKNESS
§Financial sustainability
§High Turn Around Time
§Limited Marketing
§Insufficient resources
§Low Liquidity
Section 2-Where are You?SWOT Analysis

36. METAS ADVENTIST HOSPITAL, SURAT
THREATS
§Competition from other specialists
§Upcoming Hospitals within the city
§Delay in payments from cashless facility
§Government sponsored Universal
Healthcare
§Law-DPCO & GST
OPPORTUNITIES
§Quality of professional care by nurses &
medics.
§Increased patient & public involvement.
§High Insurance Penetration.
§High incidence of Chronic & Lifestyle Diseases.
§Increase in paying capacity.
Section 2-Where are You?

37. METAS ADVENTIST HOSPITAL, SURAT
STRATEGIC CHALLENGES
1.Address Cost effectiveness of levels of care ,packages of care and
services in scenario of present Government schemes.
2.Better use of technology using software for
quality practices .
Given the current strategic position of METAS Adventist Hospital, Surat .we believe
that our future success will be dependent on these Challenges :
Section 2-Where are You?

38. METAS ADVENTIST HOSPITAL, SURAT
3.Improving communication, marketing
and publicity with members, non-
members and the public.
4.Attracting the right people to help
with our work and better succession
planningwithin key roles.
Section 2-Where are You?

39. METAS ADVENTIST HOSPITAL, SURAT
5.Lowest price guarantee on online pharmacy orders
for medicines with free shipping services .
6.Retention of Employees by improving
skills and development for better satisfaction levels .
Section 2-Where are You?

40. METAS ADVENTIST HOSPITAL, SURAT
STRATEGIC ADVANTAGES
This plan has FIVE Priority Strategic Verticalswhich address our
vision and will guide METAS Adventist Hospital, Surat operations
for the next five years.
Section 2-Where are You?

41. METAS ADVENTIST HOSPITAL, SURAT
STRENGTHEN THE CLINICAL SERVICES & INVEST IN
QUALITY
Achieve what it takes to be recognized as a high
quality hospital and a provider of clinical services
that is comprised of the best human and
technological resources available.
Priority 1:
Clinical Excellence and quality of care improvements
Section 2-Where are You?

42. METAS ADVENTIST HOSPITAL, SURAT
THINK PATIENT EXPERIENCE AND LOYALTY
Take all necessary steps to perceive as a
Hospital attuned to its community, possess
a strong public and self-image, and be the
provider of choice and the Hospital
Priority 2
Confidence with Care
Section 2-Where are You?

43. METAS ADVENTIST HOSPITAL, SURAT
BUILD TEAM, INTEGRATION AND SHARED
RESPONSIBILITY
Create a positive work environment and effective
care-giving through the recruitment, retention,
support and development of staff, including managers and
directors, and the establishment of partnerships,
collaborations and models of physician-hospital
integration.
Priority 3
Organisational and partnership Development
Section 2-Where are You?

44. METAS ADVENTIST HOSPITAL, SURAT
IMPROVING THE
INFRASTRUCTURE FOR
EFFECTIVE CHANGE
Update facilities and non-clinical technology
and equipment to ensure our staffs has a
physical workplace that supports safe care
delivery and patients and their families
experience comfort and convenience in the
hospital.
Priority 4
Patient environment and infrastructure Enhancement
Section 2-Where are You?

45. METAS ADVENTIST HOSPITAL, SURAT
Priority 5
Strengthen financial health
RAISE FINANCE FOR THE HEALTH SYSTEM
AND MANAGE DEMAND FOR SERVICES.
it requires attention to the various
functions of the health system, especially
to the various dimensions of management,
as well as to the relationships between the
health system, its patients (clients), and
their communities.
Section 2-Where are You?

46. METAS ADVENTIST HOSPITAL, SURAT
Current StateDesired StatePerformance GapsAction
Few labtests are
outsourced,due to
lack of equipment
with latest
technology .
•To gainconfidence in the
lab reporting .
•To Update the
Equipment with the latest
technology.
•Improve the Quality of
reporting system
•Apply for NABL
Accreditation.
Due to poor technology ,there
are30% variations in the lab
results .
•Identify the requirement of
number of tests.
•Negotiate with the vendors for
best equipments.
•Prepare 3 quotations
•Forward to the Budget Committee
for approval.
•Purchase the equipments as per
the availability of the finances .
•To Implement the NABL Standards
•Apply for NABL Accreditation .
•To take Approval for Application
fees .
This Gap is identified from the Priority 1:
Clinical Excellence and quality of care improvements
GAP NO.1
Section 2-Where are You?

47. METAS ADVENTIST HOSPITAL, SURAT
Current StateDesired StatePerformance GapsAction
Prolonged discharge
procedure
To completethe discharge
procedure within two
hours .
To satisfy the patient and
family with quick
discharge procedure .
To Improve patient
satisfaction levels
Delay in discharge procedure
Doctors are not intimating the
discharge 24 hours prior to
discharge.
Delay in pharmacyreturns &
indents of discharge medicines.
-Educate the importance of
discharge intimation to doctors.
-Discuss the patient satisfaction
index.
-To change the oral medications
orders 24 hoursprior to discharge.
This Gap is identified from the Priority 2:
Confidenceof care
GAP NO.2
Section 2-Where are You?

48. METAS ADVENTIST HOSPITAL, SURAT
Current StateDesired StatePerformance GapsAction
Referred patients
are often convinced
to take discharge
by visiting doctors
and get admitted in
their Hospitals.
•ToRecruitSuper
Speciality doctors On Full
Time Basis.
•Provide all services
under one roof .
-Gastroenterologist
-Cardiologist
-Hematologist
-To advertise for the recruitment of
the Positions available in the
Hospital.
-Inviteapplications for the positions
-Call for Interview on suitable days
-Recruit the doctors on satisfying
the interview .
This Gap is identified from the Priority 3:
Organisational and partnership Development
GAP NO.3
Section 2-Where are You?

49. METAS ADVENTIST HOSPITAL, SURAT
Current StateDesired StatePerformance GapsAction
An Agreementis
taken with MRI
Centre and patients
are scanned on
Credit basis.
•To set a MRI centre and
provide MRI services to all
Inpatients and
outpatients coming to
MetasAdventist Hospital.
Patients advised for MRI scanning
are shifted to nearby MRI centre
forMRI Scanning .
Patient has to pay for Ambulance
charges .
A Staff Nurse has to accompany
the patient throughout the scan.
•Planning and designing of the
layout as per AERB guidelines.
•Budget to be done with manpower
•To submit the proposal for
committee approval.
•Set up the unit as per the finance
•Appointment of full-time
radiologist.
This Gap is identified from the Priority 4:
Patient environment and infrastructure Enhancement
GAP NO.4
Section 2-Where are You?

50. METAS ADVENTIST HOSPITAL, SURAT
Current StateDesired StatePerformance GapsAction
High Cashless
Turnaround
Increase the liquidity of
the hospital(Priority 5).
-Delay in payments from cashless
facility.
-Delay in cashless turnaround
•Decrease the payment of
consultants as per creditors payout.
•Discuss with the doctorsin weekly
meetings .
This Gap is identified from the Priority 5:
Strengthenfinancial health
GAP NO.5
Section 2-Where are You?

51. METAS ADVENTIST HOSPITAL, SURAT
SECTION 3:
Where do you want to go?

52. METAS ADVENTIST HOSPITAL, SURAT
Goals
Priority 1
Clinical Excellence
& quality of care
Improvements
Priority 2
Confidence of
Care
Priority 3
Organizational &
Partnership
development
Priority 4
Patient Environment &
Infrastructure
enhancement
Priority 5
Strengthen
Financial
Health
Goal 1 Goal 5Goal 4Goal 3Goal 2
NABL
AccrediatationMRI Center
Training &
Development
ProgramsCardiology UnitSolar Pannel&
Clinical Trials
Section 3:Where do you want to go?

53. METAS ADVENTIST HOSPITAL, SURAT
SECTION 4:
How are you going to get there?
Who is going to Accomplish
what tasks and when ?

54. METAS ADVENTIST HOSPITAL, SURAT
Goal 1:NABLAccreditation
ObjectiveAction StepResponsible
Person
Time
Frame
Resources
NeededOutcomeEvaluation
Method
To maintain a
system for
laboratories
,developed in
accordance with
relevant
national and
international
standards and
guides
•Implementation of the
NABL standards
Mr. Jebasingh2020Equipments To get
Accreditated
with NABL for
Lab at Metas
Adventist
Hospital,Surat
by 2020
Audits
•Upgrade the equipments
with latest Technology
Mr. Ashwin
Gilbert
Manpower
Full time one
Pathologist &
Microbiologist
Trackers
•Application fees to get
approved by the
Administrative committee
Mr. RajeshM Dashboards
Software for
Reporting tests •Online Application to be
filled & Submitted to
NABH.
Mrs. Swetha Quality Assurance
Programs
Training for Labstaff &
Nurses
Mr. RajeshMTraining MaterialsQuality
Improvement
Projects
Section 4: How ,Who & When ?

55. METAS ADVENTIST HOSPITAL, SURAT
Goal 2:CTScan&MRICentre
ObjectiveAction StepResponsible
Person
Time
Frame
Resources
NeededOutcomeEvaluation
Method
Medical
diagnosis,
staging of
disease and
follow-up
without
exposing the
body to
radiation..
•To identify a suitable
Area within the
Hospital .
Mr. Sushil
Tudu
2022_Equipments
-Area
-Funds
To set Up
MRI Centre
by2021
ActionPlan
•Planningand
designing of the Unit
Mr. MurthyEngineerPrepare
Trackers
•Approximate Costing
of the unit
Mrs. Sudha
AshokFunds by
donors
Prepare an
action plan
Funds by
donors •To Look for source of
Funds
Mr. SanjithForm a core
committee
•Recruitment of
Experienced staff
Mr. Rajesh MDoctors –
Technicians-
Nurses-
Dashboard
Section 4: How ,Who & When ?

56. METAS ADVENTIST HOSPITAL, SURAT
Goal 3:Training&DevelopmentPrograms
ObjectiveAction StepResponsible
Person
Time
Frame
Resources
NeededOutcomeEvaluation
Method
•IncreaseJob
Satisfaction
•Increase
Employee
motivation
•Capacity to
adopt new
technologies
and methods.
•Prepare a yearly
Training calender
Mr. Rajesh M2020Training
materials
To form
forums
Conduct
Workshops
Trainon
Innovation
s &
Technology
Action Plan
•Form Forums and
encourage
participation
Mrs. ManmayaJournals
subscription
Trackers
•Prepare training
Material & Activities
Mr. Rajesh MSponsorship
for Staff
Dashboard
Internet
Facility •Support staff for
attending the
workshops
Dr. Anil. Ch Feedback
Section 4: How ,Who & When ?

57. METAS ADVENTIST HOSPITAL, SURAT
Goal 4:CardiologyUnit
ObjectiveAction StepResponsible
Person
Time
Frame
Resources
NeededOutcomeEvaluation
Method
Appropriate
assessment and
diagnosis of
cardiac conditions.
•To identify a suitable Area
within the Hospital .
Mr.SushilTudu2021-Equipments –
Rs.20 cr
To set Up
cardiology
Unit by2020.
ActionPlan
•Planningand designing of
the Unit
Mr.MurthyManpower
Cardiologits-
2(Full Time)
Prepare Trackers
•Approximate Costing of
the unit & Board Approval
Mrs.SudhaAshokTechnicians -8
Staff Nurses-6
Manager -2
Co-ordinators-1
Form a core
committee
Budget
Funds by donors
or bankLoan
•To Look for source of
Funds & Place Order
Mr.SanjithSite Survey
•Recruitment of
Experienced staff
Mr. Rajesh MDashboard
Section 4: How ,Who & When ?

58. METAS ADVENTIST HOSPITAL, SURAT
Goal 5:SolarEnergyPanel
ObjectiveAction StepResponsible
Person
Time
Frame
Resources
NeededOutcomeEvaluation
Method
To have the
Benefit of
reducing
Electricity Bills
To have the
freedom of
generating
own electricity
Prepare Approximate
Budget for Solar
Panel installation
Mrs.Sudha
Ashok
2021Solar Cells.To Set Up
solar
energy
panel
ActionPlan
•Forward to the
Budget Committee
for Approval
Mr.AshwinCharge
Controller
Tracker
•Identify &Measure
the area in sq.feet
Mr.SushilTuduBatteryCore Team
Committee
Inverter•Purchase of Items Mr.AshwinDashboard
•Installation by
engineer
Mr.SushilTuduGrid –Tied
Systems
Site Survey
Section 4: How ,Who & When ?

59. METAS ADVENTIST HOSPITAL, SURAT
Goal 6:ClinicalTrials
ObjectiveAction StepResponsible
Person
Time
Frame
Resources
NeededOutcomeEvaluation
Method
The path to
finding out a
new drug is
safe or
effective is to
test it on
patients
inclinical
trials
Formation of Ethics
Committee
Dr. Anil Ch2020Consent
forms
To
Commence
clinical
trials at
Metas
Adventist
Hospital,
Suratby
2020
•Interviews
•Observation
•Registrationof the
Ethics Committee
Mrs. Ruth
Mohan
Researchers -
2 and core
team of 5
members
•Appoint Researcher
and his team
Mr. Rajesh
MandalaHealth
Information
from Medical
Records
StudyRoom
for
conducting
clinical trials
•Prepare consent
forms
Mrs.Swetha
Section 4: How ,Who & When ?

60. METAS ADVENTIST HOSPITAL, SURAT
SECTION 5:
The Strategic planning
life cycle

61. METAS ADVENTIST HOSPITAL, SURAT
Monitoring Progress
1.Action
Plan2.Trackers 3.Dashboard
4.Committee
Reviews
5.Yearly
Calender
Section 5: Strategic Planning Life Cycle

62. METAS ADVENTIST HOSPITAL, SURAT
Section 5: Strategic Planning Life Cycle
METAS Adventist Hospital, Surat
Action Plan for Strategic Plan
S.NoCriteria Plan of Action Person
ResponsibleMonitoringDate of
Initiation
Target Date of
Completion Status
1To Get Accredited with
NABL for Lab
•Implementation of the NABL standards Mr. Jebasingh Mrs.Lalita Kate Nov-19May-20Closed
•Upgrade the equipments with latest Technology Mr. AshwinGilbert Mrs.LalitaKate Feb-20May-20Closed
•Application fees to get approved by the Administrative
committee Mr. Rajesh M Mrs.Lalita Kate Mar-20May-20Closed
•Online Application to be filled & Submitted to NABH. Mrs. SwethaMrs.Lalita Kate Mar-20May-20Open
Training for Lab staff & Nurses Mr. Rajesh M Mrs.LalitaKate Nov-19May-20Open
2To Set Up CT Scan & MRI
Centre
•To identify a suitable Area within the Hospital . Mr.SushilTudu
Mr.SanjithJun-20Jan-21Closed
•Planning and designing of the UnitMr.Murthy
Mr.SanjithJun-20Jan-21Closed
•Approximate Costing of the unit Mrs.Sudha Ashok
Mr.SanjithJul-20Jan-21Closed
•To Look for source of Funds & Place OrderMr.Sanjith
Mr.Sanjith Jul-20Jan-21Closed
•Recruitment of Experienced staff Mr. Rajesh M
Mr.Sanjith Jan-21Jan-21Closed
Monitoring Progress
1.Action Plan

63. METAS ADVENTIST HOSPITAL, SURAT
Action Plan for Strategic Plan
S.NoCriteria Plan of Action Person ResponsibleMonitoringDate of
Initiation
Target Date of
Completion Status
3
Training & Development
programs (Workshops &
Conferences, Forums)
•Prepare a yearly Training CalenderMr. Rajesh M
Mrs. ManmayaDec-19Jun-20Closed
•Form Forums and encourage participation Mrs. Manmaya
Mrs. ManmayaJun-19Jun-20Closed
•Prepare training Material & Activities Mr. Rajesh M
Mrs.Manmaya Dec-19Jun-20Closed
•Support staff for attending the workshops Dr. Anil Ch
Mrs.Manmaya With Immediate
Effect Jun-20Closed
4To Commence Cardiology
services
•To identify a suitable Area within the Hospital .Mr.Sushil Tudu
Mrs.Jayasubha Jun-19Jun-20
Closed
•Planning and designing of the UnitMr.Murthy
Mrs.Jayasubha Jun-19Jun-20Closed
•Approximate Costing of the unit Mrs.Sudha Ashok
Mrs.Jayasubha Jun-19Jun-20Closed
•To Look for source of Funds & Place OrderMr.Sanjith
Mrs.Jayasubha Jun-19Jun-20Closed
•Recruitment of Experienced staff Mr. Rajesh M Mrs.Jayasubha Jun-20Jun-20Open
Section 5: Strategic Planning Life Cycle Monitoring Progress 1.Action Plan

64. METAS ADVENTIST HOSPITAL, SURAT
Action Plan for Strategic Plan
S.NoCriteria Plan of Action Person
ResponsibleMonitoringDate of
Initiation
Target Date of
Completion Status
5Installation of Solar Panel
Prepare Approximate Budget for Solar Panel installation Mrs.Sudha Ashok
Mr.Sanjith Sep-19
Aug-21
Closed
•Forward to the Budget Committee for Approval Mr.AshwinMr.SanjithSep-19Closed
•Identify & Measure the area in sq.feet Mr.Sushil Tudu Mr.Sanjith Nov-19Closed
•Purchase of Items Mr.Ashwin Mr.Sanjith Jun-21Open
•Installation by engineer Mr.Sushil Tudu Mr.Sanjith Aug-21Open
6Initiate Clinical Trials &
Research Activities
Formation of Ethics CommitteeMrs.Ruth MohanDr.Anil Ch
Feb-19
Jan-20
Closed
•Registration of the Ethics Committee Mrs. Ruth Mohan Dr.Anil ChFeb-19Closed
•Appoint Researcher and his team Mr. Rajesh Mandala
Dr.Anil Ch
Feb-20
Closed
•Prepare consent forms Mrs.Swetha Dr.Anil ChJun-19Closed
Section 5: Strategic Planning Life Cycle Monitoring Progress 1.Action Plan

65. METAS ADVENTIST HOSPITAL, SURAT
METAS Adventist Hospital,Surat
Strategic Plan -Yearly Trackers
S.NoElements WeeklyMonthlyQuarterlyHalf YearlyYearly
1Site Survey
2Review of Financial Budgets
3Review of work Progress
4Schedule Committee
5Planning & designing
6Forward Budget for Goals
7
Forward the Major Goal Plan to Board
Meetings
8Review of Purchase of items
9Review Report from Person Responsible
10Review Report from Officers
Section 5: Strategic Planning Life Cycle Monitoring Progress
2.Trackers /Yearly Calender

66. METAS ADVENTIST HOSPITAL, SURAT
Section 5: Strategic Planning Life Cycle Monitoring Progress
3.Dashboard
METAS Adventist Hospital, Surat
Dashboard -Strategic Plan
S.NoIndicators
1Daily Training
2Facility Rounds
3Environmentalcleanliness
4Review on purchase items
5Safety Audits
6Calibrationof BME
7PM of Electrical Items
8
Updationand Validation of
registers
9Feedback analysis
10Dashboard analysis
Signature of HOD

67. METAS ADVENTIST HOSPITAL, SURAT
Section 5: Strategic Planning Life Cycle
S.NoMembersDesignationDepartment
1.Dr. Anil Kumar Chillimuntha ChairmanAdministration
2.Mrs. Lalita KateSecretaryAdministration
3.Mrs. ManmayaNursing DirectorAdministration
4.Mrs. JayasubhaAsst .Nursing DirectorAdministration
5.Mr. SanjithManagerAdministration
6.Mrs. Ruth MohanManagerQuality Dept
7.Mr. AshwinGilbertManagerPurchaseDept
8.Mr. Sushil TuduManagerMaintenance Team
9.Mr. Rajesh MandalaManagerHuman Resource
10.Mrs. Shwetha Quality Co-ordinatorQuality Dept
Monitoring Progress
4.Management Review Committee

68. METAS ADVENTIST HOSPITAL, SURAT
Section 5: Strategic Planning Life Cycle Monitoring Progress
5.Five Year Calender
First year 2016Second year 2017Third Year 2018Fourth Year 2019Fifth Year 2020
CLINICAL DEPARTMENTS
HemodialysisMedical Oncology RenalTransplant Unit CT Scan & MRI/Indo
AusCritical
Care/Liver
Transplant
Cardiology Unit/IVF/Liver
& Bone Marrow Transplant
/Radiation Oncology
ACCREDITATIONS
NABH
New Accreditation
DNB-MedicineQAINABH RenewalNABL &
DNB Super Speciality
INFRASTRUCTURE
Renovation of
General Wards
Modernization of
Kitchen& Canteen
Modernizationof OTRenovation of
Laboratory
Installation of Solar
Panels/
HVAC Systems/Tiled Walls

69. METAS ADVENTIST HOSPITAL, SURAT