Role conflict Conflicting demands vs resources Pressure for quick results Emphasis on looking good Zero defect syndrome Incompatibility btw demand and abilities Incompatibility btw work and home responsibilities Lack of control and predictability Micromanagement Meaningless tasks Stressful, overload Work Role ambiguity What causes stress? External factors
Pessimism Inability to accept uncertaintity Rigid thinking/ lack of flexibility Negative self-talk Unrealistic expectation/ perfectionism All-or-nothing attitude Major life changes Relationship difficulties Children and family Financial problems Low self esteem Obsessive worry Social anxiety Domestic problems Marital problems Low morale Low org commitment Low cohesion Social support( instrumental, info,emotional , feedback) Unconsiderate leadership What causes stress? Intrapersonal and social factors
Dissatisfaction Desire to change job Dec tolerance for frustration Lack of feeling of personal accomplishment Reduced motivation Effects of stress : psychological Conc / memory Fear of failure Seeing only the Neg Anxious thoughts Constant worrying Sadness/anxiety Agitation/irritability Feeling overwhelmed Loneliness/isolation
Effects of stress : physical Fatigue Pains Diarrhea or constipation Nausea, dizziness Chest pain/ ↑ HR Loss of libido Frequent colds or flu
Eating more or less Sleeping too much or too little Social withdrawal absenteeism Neglecting responsibilities Smoking Nervous habits Effects of stress : behavioral Avoiding decisions, problems responsibilities Impaired performance Decreased cohesion Authoritarianism Excessive complaining/ cribbing
How to address stress? Daily stress reducing routines Exercise, nutrition and sleep Meeting and sharing with colleagues Learning to relax yourself
Positive actions to manage stress Recognize that operations duration and intensity increase stress. Recognize that individuals and units react differently to the same stress. Learn the signs of stress in yourself and others. Recognize that fear is a normal part of combat stress .
Positive actions to manage stress (cont.) Rest minor stress casualties briefly, keeping them with their unit. Be aware of background stress sources ; e.g., family concerns and/ or separation, economic problems. Provide an upward, downward and lateral information flow to minimize stress due to lack of communication. Practice stress control through cross-training, task allocation, tasks matching and task sharing .
Positive actions to manage stress (cont.) Look for stress signs and a decreased ability to tolerate stress. Practice and master stress coping techniques. Face stress; it is unhealthy to deny the stresses of combat Inform workers about the benefits they can expect from undertaking potentially stressful assignments ( career or growth opportunities)
Positive actions to manage stress (cont.) ensure that subordinates understand how the successful completion of a particularly stressful or challenging task will contribute to the mil mission Burnout can be minimized through realistic training in which soldiers are taught how to deal with workplace stressors Training and experience can mitigate the stressfulness of some events A supportive work environment can mitigate the effects of highly stressful events
Positive actions to manage stress (cont.) Establishing conditions that foster the development of morale and cohesion Good communication between and among soldiers and leaders is crucial to preventing burnout. Military leaders can reduce role conflict and role ambiguity by developing clear job descriptions and involving subordinates in the development of meaningful and achievable personal and unit goals organizational goals and regulations are unambiguously communicated to subordinates
Positive actions to manage stress (cont.) Time off to recover when mission requirements abate. Extra duty should be kept to a minimum working harder and longer does not guarantee enhanced productivity. Military personnel must learn to pace themselves so that they can sustain an optimal level of functioning, reserving some energy for dealing with stressful situations should they arise Ensure that they receive feedback about the positive outcomes of their work
Positive actions to manage stress (cont.) Formally recognizing outstanding job performance both informally on a personal level and more formally through the use of awards and medals Employees who perceive their work as higher in incentives and rewards are less likely to develop burnout