Value and Importance of Supervision Supervision was described as “The function of assuring that action is taking place correctly in accordance with plans and instruction” To make sure that it is performed correctly and efficiently.
SUPERVISOR - merely seeks to learn where further advice and instruction are needed by the subordinate. Briefly stated, the major functions of supervision revolve around through interrelated tasks – directing, guiding and leading.
Duties and Responsibilities of a Supervisor To schedule and allocate work for employees. To coordinate and supervise the performance of employees. To see that the work is done promptly, efficiently, and at the minimum cost.
Good Supervisor Must be able to motivate his subordinate to work well under a spirit of close cooperation and collaboration. He should find time to listen t o complaints and grievances a ired by employees. He should make his employees r ightly feel that they are worthy members of the organization.
He should be sensitive to the needs of his employees can enhance his quality with intelligent leadership and use it as a tool to win their help and cooperation. He must first win his loyalty so that he thinks cooperation is worth giving.
Supervisor’s guide to the supervision of Office Employees. Always be courteous to you employees as well as to the various publics your company deals with. Recognize the fact that questions from your employees are generally the result of their understandable lack of knowledge. All such questions should be entertained with an attentive and listening ear.
Never forget the feedback coming from your employees for whatever instructions given to them. Answer only questions pertaining to your individual responsibility. Always adopt an open communication policy.
Always respect the dignity of the employee. In the event some misunderstanding arise between employees, it is important to listen to both sides of the story . If a penalty is to be imposed, such penalty should be tailored fit to the offense. Make your decision as prompt as called for by the circumstances.
Effective Management of Women Employees. Never generalize about women. Use care in placement. Be courteous and considerate. Treat women as individuals. Be impartial.
Stress consistency. Try to pay attention to improving working conditions. Develop social relationship . Follow-up on new employee. Spot the cause of a grievance to effect a solution.