SUPPORT SERVICE TECHNICAL INFORMATION SYSTEM.pptx

It implies the support services used in technical information system

1. SUPPORT SERVICE TECHNICAL INFORMATION SYSTEM

2. SUPPORT SERVICE TECHNICAL INFORMATION SYSTEM: Information technology, or simply known as IT refers to the set of methods and processes that involve the use of computers, websites, and the internet . A lmost everything is computer-driven, all IT-related functions and tools need support and maintenance. This is where IT support services come into the picture.

3. . Basically, they refer to the process of providing support to all kinds of IT-related issues such as network setup, database management, cloud computing and so on. The main goal of these services is is to make sure that all IT-related functions are working seamlessly .

4. Different Types of IT Support Services: Managed IT service On-demand IT support Cloud services

5. Managed IT service Three kinds of managed IT services Low level Mid level High level

6. Low level: These includes software application and system monitoring Mid level : In this stage , managed IT service providers will still provide with basic IT support in addition to more complex and profound technical services

7. High level: T he support and services that are included in the low-level and mid-level stages with the inclusion of support for network, data analytics, and more.

8. On-Demand IT Support: One of the most popular types of IT support services is on-demand IT support. This refers to the process of providing technical support whenever a problem arises. Instead of paying a fixed monthly fee, companies pay their trusted IT service provider for each individual service.

9. Cloud Services: 70% of internet users are starting to embrace cloud services. This is why more and more service providers are starting to develop their cloud computing services to help organizations benefit from this technology. With cloud computing, it will be easier for to access data and network from anywhere.

10. Thank you….