TCS Letter

1. ^,\q,
TATA
Pazar, who was working n T a
a c eer Deveopment Progrum
To whom ilmaycoiceri,
Thk k to endo6a Mr Dego Fernando Rueda
umited as pad ofthe AcE Prosrah. AcE s
co rabo6tio^ with ArEsEc, 5ince 2004.
Mr Diego Feriatuo Rueda Plaaswas wo*ins
fora period of9 monrhs a^d 2l daysrroh 24th
n TcS lidia as a SpanGh SPeaklnB
March 2015 to 1srhranuary2016.
Durnsthii p. od, hewas haidllnBlhe fo low ngbslc:
A*aciotu wa, pon oJ se1t.e Desk whhh setv?s ds d sirste point aJ .antd.t lat rcpodine ohd njndsinq
incidents, ptobtehs dntl rcquests betaeeh ct anea, lr tetlnes dnd thnd'po@ suppdt aQdnirations.
tt E rcspansibl" Jat turninq the ficket Mdnoqenent pro.e$ ta hiqh nondatdt operufir7 or the ptincipte
hot cunanet sorisfocuan ond pefteptiu is .titicdt to succe$.
fattawins orc the |ew Respansibilities hondiPd by the 6so.iat4:
, Ac.ept kauess rot suppon bv Elephane ond endildnd crcoft tuket or seNice NaN trsM
. Pelaminq bosic lnst
ti^e invesnsdtian dnd diaqh$n aJ incilents reported ptiat ta rcJettdt;
dppticotion ol o lBr
time Jix t
pa*ibte.
. Recodins every rcc ust lot slppod inta the Se Nhe NaN svstem e a 5u nq these rceotds neet
pubtished suppaft ond sLA 1uidelines-
t Ehsdrc inciient ftottls e upddted rcqulotlv wirh events ond d.tian plans
. Ensup runonets are sdnslied belaft @atvinq thek rcquests
. khawledqe aI Mtd$aIt c@ te.hnolaqies, Attlaak, inetuJing the suppon ol loptops
. Knawhd1e i vPN
wewould ike to ihank Mr Diego Femando Ruada Plazas forhk outstandlGwork and re'ommend hlm
for fui(her opportun ues Hewasavervqui.klearder.He e ned th€ proce$add te'hrcogvwithin a
month one of the adlve team payer on the lloor and he took tainlng lor the oiher a$o'iate who
ioined n recenr y. He is one ofthe best a$ociateswroshowsdd.,,e panictpotian in teon octunies
J,,,,*7
"ff"*L'.
se^rcDetl ManaEer- N.5en las
TAT CONSULTANCY SCNVICES