Technical communication

this presentation related to communication skill and how to present technical presentation to develop our skills and communicate with people

1. Technical Communication- to much or to less use of technology Indhumath i.M M.Sc Department of Biotechnology Hindustan college of arts and science Padur , kelambakkam-603103

2. Technical Communication Reaches a Global Audience Electronically linked, our global community shares social, political, and financial interests. To connect with all readers, technical documents need to reflect global and intercultural diversity. Cultures differ over which behaviours seem appropriate for social interaction, business relationships , contract negotiation, and communication practices.

3. Technical Communication Is Part of Most Careers Whatever your job description, expect to be evaluated, at least in part, on your communication skills. Most professionals serve as part-time technical communicators . Full-time technical communicators serve many roles .

4. Main Features of Technical Communication Technical communication is: reader- centered accessible and efficient often produced by teams delivered in paper and digital versions

5. Purposes of Technical Communication Technical communication serves three purposes that sometimes overlap: to inform: Anticipate and answer your readers ’ questions to instruct: Enable your readers to perform certain tasks to persuade: Motivate your readers

6. The Process of Communication

7. Components of technical communication Verbal Communication a. oral form b. written form Vocal communication Non-verbal communication

8. Forms of technical communication Oral form: Face-to-face communication Telephone Talk Meetings Seminars Conferences Dictation Instructions Presentations Group discussions Interviews (employment/press) Video conferences Voice conferences

9. (Continued…) Written forms: Memos Letters E-mails Faxes Notices Circulars Newsletters Reports Proposals Research papers Bulletins Brochures Manuals In-house journals

10. (Continued…) 1. Reading - Like listening and speaking, reading is also important for effective communication. You need effective reading skills as you may be required to read several kinds of reading material for different general, academic and professional purposes . It includes general - newspaper, magazines, stories. academic - textbook, research book, classroom notes. professional - business reports, proposals, email messages.

11. (Continued…) 2 . Listening - Listening skills are probably one of the most important language skills that you need in order to be successful in your academic and professional pursuits. And various types of listening skills under three categories, general - formal conversation, public speeches, social interaction. academic - lecture, academic discussion, seminar and workshops. professional - meeting, conferences, interviews.

12. ( Continued…) Speaking - Speaking skills are also important for a person’s professional survival and growth. A person requires effective oral communication skills in several formal communicative situations. Oral communication not only makes professional interaction possible, it develops information and understanding essential for decision making in meetings, conferences and other similar oral communicative skills. As oral communication is a tool of professional and business interactions, one should be able to use it fluently, effectively and confidently. general - public speeches, small talks on local topics. academic - viva voce, oral interaction, academic discussion. professional - teleconferencing, videoconferencing.

13. (Continued…) 4. writing- The significance of writing cannot be overemphasised because writing is so important for students of all kinds and professionals in all fields. Both professionals and students need excellent writing skills to survive and excel in their pursuits. general - notes comments, general articles. academic - examination answers, project reports, lab report. professional - job application, resume, technical reports.

14. Non verbal communication Keep appropriate distance Touch only when appropriate Take care of your appearance Be aware - people may give false cues Maintain eye contact Smile genuinely body language Gusture Posture

15. Barriers of technical communication Noise Inappropriate medium Assumptions/Misconceptions Emotions Language differences Cultural differences Poor listening skills Use of jargon Distractions

16. Benefits of technical communication Quicker problem solving Better decision making Steady work flow Strong business relations Better professional image

17. To improve communication

18. Success for YOU… …in the new global and divers workplace requires excellent communication skills!

19. Thank you