The St.Gallen Management Model

Managing in a Complex World

1. THE ST.GALLEN MANAGEMENTMODEL
WORKING INSTRUMENT& REFLECTIONLANGUAGE
THE ST.GALLEN MANAGEMENTMODEL
WORKING INSTRUMENT& REFLECTIONLANGUAGE

2. ThesisThesis
Sensemakingallows
•to think together
•to decide together
•to act together
Sensemakingallows
•to think together
•to decide together
•to act together
Weick, K. E. (2001)

3. The St.Gallen Management ModelThe St.Gallen Management Model
In form and colourclosely following Rüegg-Stürm, J./Grand, S. (2019), Managing in a Complex World. The St. GallenManagement-Model;
Rüegg-Stürm, J./Grand, S. (2015), The St. GallenManagement-Model

4. In form and colourclosely following Rüegg-Stürm, J./Grand, S. (2019), Managing in a Complex World. The St. GallenManagement-Model, p.133
The SGMMThe SGMM
task
perspective

5. The SGMMThe SGMM
In form and colourclosely following Rüegg-Stürm, J./Grand, S. (2019), Managing in a Complex World. The St. GallenManagement-Model, p.133
task
perspective
&
practice
perspective

6. The SGMM
(three-dimensional depiction)
The SGMM
(three-dimensional depiction)
Components
•Environmental Spheres
•Stakeholder
•Interaction Issues
•Processes
•Structuring Forces
•Development Modes
•Value Creation
•Orientation Framework
•Environment
(Cond. of Existence)
•Management Practice
task
perspective
Practice
perspective
In form and colourclosely following Rüegg-Stürm, J./Grand, S. (2019), Managing in a Complex World.
The St. GallenManagement-Model, p.133

7. Sensemaking andthe SGMM Sensemaking andthe SGMM
Controlled Vocabulary
•unambiguous terms
•clearly assigned terms
•consistently effective relations
•explained by definitions
Components

8. Laws of Form Laws of Form
Form =
„Indication“
„Distinction is perfect continence“
empty
space
„make a Distinction“),
presupposea context
Spencer-Brown, G. (1969): Laws of form, London: Allen & Unwin

9. Prerequisites for the existence of a:•
a "not a"•
existence space of aand"not a"
Baecker (2007): Form und Formen der Kommunikation, Frankfurt am Main: Suhrkamp
Spencer-Brown, G. (1969): Laws of form, London: Allen & Unwin
A form occurs,
if observer an aanda "not a"mutually
relate to each other and context-oriented
distinguishes
The Form The Form
constant
variable

10. Forms promote SensemakingForms promote Sensemaking
Controlled Procedure
•unique operations
•distinguish and denote
•clearly assigned terms
•consistently effective relations
•path-dependent results
Components of a Form
•distinction
•marked space
•unmarked space
•re-entry
•unwritten cross
•empty space
empty
space

11. Forms of the SGMM Forms of the SGMM
Rüegg-Stürm, J./Grand, S. (2019; 2015)

12. ThesisThesis
Sensemakingallows
•to think together
•to decide together
•to act together
Sensemakingallows
•to think together
•to decide together
•to act together
Weick, K. E. (2001)

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https://de.slideshare.net/FalkoEPWilmshttps://de.slideshare.net/FalkoEPWilms
http://www.falko-wilms.de/http://www.falko-wilms.de/
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me
in
@
[email protected]@falko-wilms.de
LET´S STAY IN TOUCHLET´S STAY IN TOUCH

14. LiteraturLiteratur
Baecker (2007):
Form und Formen der Kommunikation
Frankfurt am Main: Suhrkamp
Rüegg-Stürm, J./Grand, S. (2019):
Managing in a Complex World. The St. GallenManagement-Model
Rüegg-Stürm, J./Grand, S. (2015):
The St. GallenManagement-Model
Spencer-Brown, G. (1969):
Laws of form
London: Allen & Unwin
Weick, K. E. (2001):
Making Sense of the Organization
Oxford: Blackwell Publishing