Transform Intelligent Asset Management with SAP Solution.pdf

Transform Intelligent Asset Management with SAP Solutions

1. PUBLIC 1
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Transform to Intelligent Asset
Management with SAP Solutions
Realize the Business Value of Intelligent Asset Management with SAP
S/4HANA Cloud and Line-of-Business Solutions
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2. SBB: How Does a Rail Company Use an Intelligent Platform to Move More
Passengers in Comfort and Safety?
With more than 100 years of history, SBB is one of Switzerland's largest transportation and service provider. To run its fleet more efficiently,
SBB wanted to make maintenance more reliability-centered. Intelligent solutions from SAP helped support their strategy by optimizing asset
management processes, making them faster and more efficient.
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3. PUBLIC 3
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Overview and Key Definitions
The information outlined below describes the contents of this value proposition paper and includes details on the objectives andscope. Key definitions are also provided.
Provide information on the value in moving from a traditional ERP system to SAP S/4HANA Cloud and line-of-business (LoB) solutions for asset management processes.
Deliverable Objective
Key Definitions
Within the process and subprocess deep dives, there is detailed content in table format articulating the following:
Typical challenges
Major customer business and IT challenges
Current state with ERP on a traditional database
ERP capabilities that are available on a traditional database
Cloud capabilities
Capabilities shipped with the latest release of SAP S/4HANA Cloud
Solutions that can be integrated with SAP S/4HANA Cloud and provide business
value ‒ for example, the SAP Asset Performance Management. These solutions
are not embedded in SAP S/4HANA Cloud, but they can be integrated.
Business benefits
Key value drivers that are impacted by the adoption of SAP S/4HANA Cloud and complementary LoB
applications
In the value proposition section, all quantified benefits are conservative, estimated improvement ranges
tied to the top value drivers. They are based on early adopters or new developments and enhancements
of SAP S/4HANA Cloud and complementary LoB applications that can drive value. Keep in mind that
these benefits should be used as a guide. We recommend working together with SAP to assess your
current maturity and the value of moving to SAP S/4HANA Cloud and other cloud and complementary
LoB applications to develop a personalized business case.
Last update
January 2023
*A detailed road map is available on SAP.com(customer login required).
This document and SAP’s strategy and possible future developments are subject to change and may be changed by
SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, included but not limited to, the implied warranties of merchantability, fitness for a particular purpose,
or noninfringement.

4. End-to-End Business Scenarios09
12Process Deep Dive
39Value Proposition Summary and
Customer References
Path to an Intelligent,
Sustainable Enterprise 41
Asset Management Overview05
Contents
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5. PUBLIC 5
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Data-driven optimization of maintenance operations
Maintenancetechniciansoftenstruggletoperformfieldmaintenanceactivitiesinaneffective
mannerbecauseoflimitedaccesstoassetmasterdataandmaintenancedocumentation,as
wellastheinabilitytocollaboratewithothertechniciansandsupervisors.
SAPS/4HANACloudandtheSAPServiceandAssetManagermobileapphelptechnicians
managemaintenanceworkorders,notifications,measurementreadings,inspections,andtime
recordingswithmobiledeviceswhetherofflineoronline,usinggeographicinformationsystem
(GIS)integration.
Asset owners need to work with multiple stakeholders throughout the asset lifecycle. They need
access to the latest asset-related documentation from original equipment manufacturers in one
place, along with information on asset performance from within their own organization and from
other asset operators.
SAP Business Network Asset Collaboration optimizes asset performance by collecting and
tracking equipment usage information in a central repository. It enables operators to access up-
to-date maintenance strategies and manuals from manufacturers and enable manufacturers to
automatically receive asset usage and failure data from asset operators. The network allows
organizations to collaborate on best practices for deployment, management, and maintenance
of equipment.
Asset management trends in the digital world
Asset-intensive industries spend billions of dollars to install, operate, and maintain diverse types of assets. Digital technologies such as the
Internet of Things (IoT), real-time analytics, machine learning, and enterprise mobility offer tremendous opportunities for organizations in these
industries to revolutionize their asset management operations. Here are a few key trends that a COO can focus on to optimize operations:
Increased economic uncertainty and the disruptions caused by the COVID-19 pandemic have
forced operation managers to look at ways to further optimize maintenance strategies and
relevant practices. To achieve this goal, organizations need to adopt the right mix of
maintenance strategies for different classes of assets. They need to run their maintenance
planning, scheduling, and execution operations in an efficient manner. And they need to
collaborate with a wider network of organizations on maintenance best practices and asset
master data.
SAP S/4HANA Cloud and SAP Intelligent Asset Management solutions enable organizations to
identify the right maintenance strategy, plan and implement these strategies with a real-time
view into efficacy, and leverage data from assets effectively.
Digital technologies such as the IoT and machine learning have made it possible to track
equipment status in real-time, detect anomalies, and forecast potential problems. Real-time
asset intelligence enables organizations to enhance equipment availability, optimize
maintenance costs, and reduce the workload of maintenance technicians.
SAP S/4HANA Cloud, SAP Asset Performance Management, and SAP Business Network Asset
Collaboration enable organizations to connect assets, monitor their performance, and create a
digital twin of assets.
Real-time asset intelligence
Connected techniciansReal-time collaboration with asset ecosystem
Asset Management Overview

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Value Proposition for the Chief Operating Officer
COO“
My focus is to ensure that assets perform their desired function and are always available to support
business. I am always looking at mechanisms that would help me optimize maintenance costs,
improve overall equipment effectiveness, and make it safer for my employees to perform maintenance
activities.”
Cares about
•Optimizingcapitalinvestmentsinvolvingacquisitionandinstallationofnewassets
•Assetsworkingperthedesiredstandardswithoutunplanneddowntime
•Identifyingtherightmixofassetmanagementstrategybasedonthoroughanalysis
ofrisksandcosts
•LeveragingnewtechnologiessuchastheIoTtooptimizemaintenanceoperations
•Providingfieldtechniciansalltheinformationrequiredtomaintainassetsontheir
mobiledevices
•Makingsurethatallassetmanagementtasksaredoneinaccordancewithrequisite
environment,heath,andsafety(EHS)regulations
Concerns
•Identifyingefficacyofexistingmaintenancestrategies
•MissingoutontransformationopportunitiesbasedonIndustry4.0capabilities
•Makingsurethatmaintenanceplanning,scheduling,andexecutionaredonein
anefficientmanner
•Optimizingusageofresourcesrequiredformaintenanceofassets
•Ensuringthattherearenosafety-relatedincidents
•Maintainingcomprehensiveandaccurateasset-relateddocumentation
Targeted Business Outcomes and Winning Plan Strategy for COO
Ensure business continuity
through asset availability
Enhance maintenance team
productivity
Optimize capital expenditure (CAPEX)
and operational expenditure (OPEX) on
assets
Adopt collaborative asset
management
•Improve overall equipment effectiveness
•Reduce unplanned downtime
•Reduce asset maintenance cost
•Optimize asset installation and decommission costs
•Optimize capital asset portfolio
•Improve asset data accuracy
•Improve asset data completeness
•Reduce asset data management cost
•Improve wrench time
•Improve maintenance planner productivity
•Increase collaboration among maintenance
teams
1 2
3 4
Asset Management Overview

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
SAP Innovations Enabling Value for Asset Management (1)
Asset management solutions from SAP enable organizations to tangibly achieve targeted business outcomes by effectively managing the
entire asset lifecycle from acquiring to operating to maintaining.
Ensure business continuity through asset
availability
Optimize CAPEX and OPEX
by reducing unplanned downtime with predictive maintenance
and ensuring timely execution of maintenance tasks
by optimizing capital investments on new assets and identifying the
right mix of maintenance strategies for different classes of assets
Predict maintenance requirements**
The SAP Asset Performance Management
solution enables organizations to leverage
technologies such the IoT and machine
learning to connect with assets, monitor
performance, and derive insights. They can
leverage insights to predict maintenance
requirements and optimize resource usage.
Perform efficient asset maintenance*
SAP S/4HANA Cloud allows organizations to
manage both planned and unplanned maintenance
on a single platform. Maintenance planners can get
a 360-degree view of maintenance activities
throughout the organization, along with easy access
to multiple analysis such as cost analysis,
breakdown analysis, location analysis, etc.
Optimize capital investments*
Organizations can leverage SAP S/4HANA
Cloud to select projects that align with
corporate strategy and optimize existing
portfolio of assets. They can manage asset
construction and build through comprehensive
project management capabilities that help
plan, schedule, and execute projects with a
comprehensive view of resource availability,
costs, and deviations.
The SAP Asset Performance Management
application and SAP S/4HANA Cloud enable
organizations to leverage risk and critical
assessments of assets to segment assets for
further analysis and use methodologies such as
reliability-centered maintenance (RCM) and failure
mode and effects analysis (FMEA) to identify the
right mix of maintenance strategies and
recommend actions.
Determine the right maintenance strategy**
*Capability is supported by SAP S/4HANACloud
**Capability is supported by an additional SAP product
Asset Management Overview

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Enhance maintenance team productivity
Adopt collaborative asset management
by performing real-time maintenance planning and scheduling and
enabling work order management through mobile devices
by collaborating with OEMs to ensure one channel for electronic data
handover with a common asset taxonomy and gain consistent visibility and
transparency through a common and shared work order collaboration with
service providers for efficiency and accuracy in work planning and
execution
Achieve real-time maintenance planning
and scheduling*
SAP S/4HANA Cloud enables planners to
conduct both planned and unplanned
maintenance activities in a simplified and
intuitive manner. It helps them identify the right
person for the right activity, allocate resources,
and schedule activities. It provides planners a
real-time view into ongoing maintenance
activities, work center load, and capacities.
Enable mobile asset management**
SAP Service and Asset Manager mobile app
provides both online and offline access to context-
rich visualizations to enable simple and timely
execution of end-to-end enterprise asset
management processes. It enables maintenance
technicians to manage work orders, notifications,
time, parts, measurement readings, and
attachment through mobile devices.
Collaborate with asset management
ecosystem**
SAP Business Network Asset
Collaboration enables maintenance
teams to collaborate with various
OEMs, service providers, and other
asset operators in a secure manner
on a single platform and achieve
higher equipment availability.
Organizations can leverage the SAP
Master Data Governance application for
consistent, up-to-date, and accurate
master data across the enterprise. Data
silos can be eliminated so that processes
can run smoothly across the organization.
Create and maintain asset master data*
*Capability is supported by SAP S/4HANACloud
**Capability is supported by an additional SAP product
SAP Innovations Enabling Value for Asset Management (2)
Asset management solutions from SAP enable organizations to tangibly achieve targeted business outcomes by effectively managing the
entire asset lifecycle from acquiring to operating to maintaining.
Asset Management Overview

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
`
End-to-End Business Scenarios
Organizations increasingly measure value by the impact to their end-to-end scenarios. Outlined below are the primary end-to-end scenarios
applicable to asset management operations.
Plan to optimize assetsas an
end-to-end process covers asset
strategy and planning, and asset
and maintenance optimization.
Asset strategy and planning
focuses on aligning the
organization’s capital investment
decisions with corporate strategy,
optimizing existing portfolio of
capital assets, and identifying the
right mix of maintenance
strategies for various classes of
assets based on risk and criticality
assessments.
Asset and maintenance
optimizationinvolves monitoring
of asset health and prediction of
future health to streamline
maintenance activities.
Plan to Optimize AssetsAcquire to Onboard
Acquire to onboardas an end-to-
end process focuses on asset
acquisition, asset construction and
build, and asset commissioning.
All activities pertaining from
source-to-contract and procure-to-
pay processes are considered
under asset acquisition.
Activities such as planning,
scheduling, and execution of
projects to either construct or build
assets are considered under asset
construction and build.
Asset commissioning is all about
ensuring one channel for
electronic data handover and
collaboration between OEM,
constructors and operators, and
service providers to achieve high-
quality, single-source-of-truth of
asset data.
Operate to maintainas an end-to-
end process covers collaborative
asset maintenance planning and
asset maintenance execution. It
focuses on all activities that are
required to make sure that assets
perform their designated function.
Asset maintenance planningis
about empowering maintenance
planners and external work force
with real-time view into ongoing
maintenance activities, along with
resource availability status in a
common network platform. It also
involves providing planners the
requisite tools to allocate
maintenance activities to the right
technician and the right time.
Asset maintenance execution
focuses on geospatial enablement of
maintenance activities, along with
providing maintenance technicians in
the field with the necessary tools to
identify and report problems and
maintain assets.
Operate to MaintainOffboard to Decommission
Offboard to decommissionas an
end-to-end process focuses on
planning and executing the complex
decommissioning process through
dedicated projects. It involves
correctly capturing all financial
transactions pertaining to
decommissioned assets, efficiently
managing the real estate, and
making sure that decommissioning
process is done in accordance with
the requisite environmental, health,
and safety transactions.
Manage Assets
Manage Assets focuses on
creating and maintaining asset
master data in a consistent and
streamlined manner. The
objective is to maintain asset
data quality and completeness
throughout the asset lifecycle and
ensure legal and regulatory
compliance.
The scenario also focuses on
ensuring strong collaboration
within the asset management
ecosystem on asset master data,
best practices, and asset
performance.
End-to-End Business Scenarios

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Asset management portfolio from SAP for end-to-end scenarios
SAP solutions support End-to-End Business Scenarios across industries. Outlined below is SAP’s solution portfolio of asset management
solutions for end-to-end process coverage.
Asset strategy and planning
Asset maintenance and
optimization
Asset acquisitionAsset maintenance planningAsset decommissioning and
disposal
Sustainability operations
Collaborative asset lifecycle
Asset maintenance execution
•SAP S/4HANA Cloud
•SAP Asset Performance Management
•SAP S/4HANA Cloud
•SAP Asset Performance Management
•SAP Enterprise Portfolio and Project
Management
•SAP S/4HANA Cloud
•SAP Business Network for Procurement
•SAP S/4HANA for real estate operations
•SAP S/4HANA Cloud
•SAP S/4HANA Asset Management for
resource scheduling
•SAP Business Network Asset
Collaboration*
•SAP Field Service Management
•SAP S/4HANA Cloud
•SAP Spatial Asset Management
•SAP Geographical Enablement
Framework
•SAP Linear Asset Management
•SAP Business Network Asset
Collaboration*
•SAP Service and Asset Manager
•SAP S/4HANA Cloud
•SAP S/4HANA for real estate
operations
•SAP Enterprise Portfolio and Project
Management
•SAP S/4HANA Cloud
•SAP Management of Change
•SAP Environment, Health, and Safety
Management
•SAP Business Network Asset
Collaboration
•SAP Master Data Governance
•SAP Field Service Management
•SAP Crowd Service
Asset commissioning
•SAP S/4HANA Cloud
•SAP Business Network Asset
Collaboration
•SAP Master Data Governance
Asset construction and build
•SAP S/4HANA Cloud for projects
•SAP S/4HANA Cloud
•SAP Enterprise Portfolio
andProjectManagement
Plan to Optimize AssetsAcquire to OnboardOperate to MaintainOffboard to
DecommissionManage Assets
Identify the right mix of maintenance
strategies and optimize maintenance
activities with real-time monitoring
Acquire and onboard assets in
collaboration with entire asset
ecosystem
Plan, schedule, and execute
maintenance activities in an efficient
manner
Decommission assets in compliance
with necessary regulations
Create and maintain asset master
data in a streamlined manner
Note:As SAP solutions are available for consumption in different deployment options (ex: public cloud, private cloud, on-premise, etc.), all possible deployment options are not mentioned on this slide
End-to-End Business Scenarios
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and complementary LoB
capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine thevalue proposition for your enterprise.

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Outlined below are the primary business capabilities for asset management where value can be achieved through SAP S/4HANA Cloud and
LoBsolutions.
Plan to optimize assetsAcquire to onboardOperate to maintainOffboard to decommissionManage Assets
•Portfolio management
•Asset strategy and performance
•Asset prediction and optimization
•Procurement contract management
-Contract authoring and execution
-Purchase contract management
•Sourcing
-Category management
-Spend classification and enrichment
-Strategic sourcing
-Component supply utilization
•Procure to receipt
-Response and supply planning
-Demand-driven replenishment
•Real estate management
•Project Management
•Project Collaboration
•Collaborative asset data handover
•Asset accounting
•Maintenance planning
•Maintenance scheduling
•Mobile asset management
•Maintenance execution
•Maintenance execution with
geospatial enablement
•Collaborative maintenance
planning with network
enabled*
•Collaborative maintenance
scheduling with network
enabled*
•Collaborative maintenance
execution with network
enabled*
•Real estate management
•Project management
•Asset accounting
•Waste management
•Asset network and collaboration
•Asset information governance
•Management of change
•Maintenance safety and permit to
work
•EHS incident management
•Health and safety management
•Environment management
Asset management capabilities
End-to-End Business Scenarios
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and complementary LoB
capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine thevalue proposition for your enterprise.

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Common asset registerManage recommendations
5% -25%
Improvement in overall equipment effectiveness*
1% -5%
Reduction in un-planned downtime or outages*
Monitor and improve
Intuitive or semi-quantitative
methods are used to prioritize
maintenance strategies instead
of quantitatively evaluating risk
and criticality of assets
Capabilities to monitor asset
condition and evaluate
operational performance are
done retroactively or
forensically
•Asset managers often struggle with high maintenance
costs and high failure rates of assets
•Data needed to arrive at informed decisions of
effectiveness of existing maintenance strategies –
such as asset master data, historical maintenance
data, risk and criticality data, and asset condition data
–is maintained in separate applications, making it
difficult to target reliability improvement
Asset master data and
maintenance planning and
execution data are siloed in the
ERP applications
Use the SAP Analytics Cloud
solution report to monitor the
and effectiveness of reliability
improvement and the efficiency
of maintenance execution
Use S/4HANA Cloud or ECC
as a common asset master
data source, incl. for failure
libraries, which is reused in
SAP Asset Performance
Management
Use proven methodologies
such as reliability-centered
maintenance (RCM) and
failure mode and effects
analysis (FMEA) to identify
the right mix of maintenance
strategies for various
classes of assets
Preventive or proactive tasks are
triggered dynamically by monitoring
and predicting asset health. These
maintenance demands are handed
over to S/4HANA Cloud or ECC for
execution.
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoB capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine the value proposition for your enterprise.
ReimagineAsset Strategy and Planning
The New World with SAP
Solutions
Top Value
Drivers
PUBLIC
SAP Asset Performance Management helps organizations identify the right mix of maintenance strategies for different classes of assets
based on risk and criticality assessments of assets, and continuously monitors the efficacy of existing maintenance programs.
0.5% -3%
Reduction in asset maintenance cost*
Identify critical assetsPerform assessmentsMaintenance demands
Perform risk and criticality
assessment to segment
and prioritize assets for
further assessment
Assessment recommendations
can be audited and packaged
together as preventive,
proactive or corrective actions
and expanded with details
about actions to take inc. tasks,
resources, tools and parts.
12
Process Deep Dive
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Traditional scenario

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
•Organizations are unable to prioritize
capital investment decisions on
assets in alignment with corporate
strategy
•Organizations are unable to gain
complete visibility into current and
proposed capital projects involving
asset operations and maintenance
•There is delayed visibility into complete portfolio of capital projects,
with data processing done in batch runs
•SAP S/4HANA Cloud provides an enterprise-wide framework to evaluate projects and
portfolio. Decision-makers can run simulations with real-time data during the
evaluation process for accurate portfolio decisions 1
•SAP Fiori apps provide simple and easy access to project information 1
•Role-based user interface exists for project managers and other stakeholders 1
•Easy access is provided to aggregated project information, investment categories,
budget availability, financial and capacity situation, project risk vs reward, and portfolio
analytics 1
•Aggregate and visualize portfolio performance for stakeholders and decision-makers
through SAP Digital Boardroom 2
•Optimize capital investments
•Improve return on assets
•Reduce unprofitable projects
•Reduce project delays
•Treating all assets types with a
universal maintenance strategy results
in unoptimized maintenance spend
and “over-maintenance” of assets
•Data to enable informed decisions on asset strategy, such as
historical maintenance, asset performance, and risk analysis, is
maintained on different applications with no native integration
•SAP S/4HANA Cloud enables organizations to create detailed maintenance plans
and schedules for the recommended maintenance strategy 1
•All data required to analyze the maintenance strategy is collected 1
•SAP Asset Performance Management supports the organization in defining,
planning, and monitoring the optimal maintenance strategy for physical assets by
providing the required level of collaboration and integration, as well as the needed
data and analytics 2
•Leverage techniques such as RCM, FMEA, risk-based assessments, and root cause
analysis to identify the optimal mix of maintenance strategies 2
•Gain visibility into quantum of risk reduction with implementation of the
recommended actions 2
•Improve overall equipment
effectiveness
•Reduce maintenance costs
•Reduce maintenance, repair, and
overhaul (MRO) costs
Asset Strategy and Planning: Deep Dive
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive
Typical ChallengesCurrent State with ERP on Traditional DatabaseCloud CapabilitiesBusiness Benefits

14. PUBLIC 14
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Predictive analytics
2% -10%
Reduction in MRO inventory cost*
Digital twin
Leverage asset data from the
network to create a digital twin
of assets, simulate operational
behavior under various
conditions, and generate
prescriptive maintenance
recommendations
SAP Asset Performance
Management is used for
monitoring, scoring, and
prediction of asset health
based on machine
learning algorithms and
engineering simulations
Maintenance orders are
triggered based on
predictive
recommendations to
avoid unnecessary
inspections and improve
asset availability
Generate a 360-degree
view of asset health based
on condition data collected
through the IoT
Collect and analyze
performance data and
insights from various
locations through SAP
Business Network Asset
Collaboration
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoBcapabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine thevalue proposition for your enterprise.
ReimagineAsset Maintenance and Optimization
The New World with SAP
Solutions
Top Value
Drivers
SAP Asset Performance Management provides real-time information on the health of assets based on critical values and trends, thereby
enabling implementation of asset maintenance activities in an efficient manner with optimization of costs, risks, and resources.
•Time-and usage-based inspection and
maintenance
•Unknown real-time risk of failure and
performance
•No optimization of cost, risk, and performance
Time-basedinspectionplanning
Collect machine data 360-degree asset health view Asset network
Leverage the IoT to collect
machine data
Gain access to insights
into potential problems
with anomaly detection
and predictive analytics
through SAP Asset
Performance
Management
InspectionInspection-triggered
maintenance
Maintenance
0.5% -3%
Reduction in asset maintenance cost*
1% -5%
Reduction in un-planned downtime or outages*
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Traditional scenario
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Process Deep Dive

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End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
•Organizations have limited ability
to identify anomalies in asset
operations in an automated
manner, which increases risk to
operations
•Organizations are unable to
determine root cause of asset
failures, making it difficult to
improve performance and reliability
of assets
•Manual process for condition monitoring
involves time and usage-based inspections
•Integration of SAP S/4HANA Cloud with SAP Asset Performance Management 1
•Creation of notifications and work orders based on recommendations from SAP Asset Performance
Management 1
•OData API –creation and updating of maintenance notifications with a maintenance task list 1
•Have real-time access to asset health, based on critical values and trends for predicting problems with SAP
Asset Performance Management 2
•Gain 360-degree view of asset health with capability to drill down to component level 2
•Optimize resource usage based on health scores and anomaly detection 2
•Leverage custom analytics function that allows customers to create new dashboards by integrating with SAP
Analytics Cloud 2
•Customizable process for handling alerts 2
•Enhanced contextual information in alerts 2
•Built-in embedded, live analytics 2
•Enhance filtering of equipment and alerts based on plant and planner group in equipment indicators and alerts
2
•Improve overall equipment effectiveness
•Reduce maintenance cost
•Improve wrench time
•Reduce unplanned downtime
•There is limited ability to create a
model of the physical asset in the
digital world
•Leveraging the digital model of an
asset for simulation is a time-
consuming and expensive
proposition
•Product information, performance data,
and other attributes stored in multiple
applications are leveraged to create a
digital twin
•Integration of SAP S/4HANA Cloud with SAP Asset Performance Management 1
•Gain insights into maintenance history, financial information, and other master data required to create a digital
twin of assets 1
•Analyze asset health with virtual sensors 2
•Apply IoT-enabled simulation models to the digital twin to investigate what-if scenarios in the digital world 2
•Gain additional insights into asset health predictions by leveraging simulations through the digital twin 2
•Improve overall equipment effectiveness
•Reduce maintenance costs
•Reduce unplanned downtime
•Optimize research and development
expense
Asset Maintenance and Optimization : Deep Dive
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive
Typical ChallengesCurrent State with ERP on
Traditional Database
Cloud CapabilitiesBusiness Benefits

16. PUBLIC 16
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
10% -40%
Improvement in tactical sourcing savings*
•Spare parts and tools availability for
maintenance can be planned and
scheduled
•Service providers can also share
capacity planning, compare onboarded
crew with maintenance plan
•Timely documentation of budget
consumption to avoid budget
overruns
•Quality of service provided can be
checked through network and
offboarding can be performed
digitally to avoid any kind of risk of
lost assets or leakage of sensitive
information
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoBcapabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine thevalue proposition for your enterprise.
ReimagineAsset Acquisition
The New World with SAP
Solutions
Traditional scenario
Top Value
Drivers
SAP S/4HANA Cloud and the SAP Ariba solution enable organizations to intelligently collaborate through a digital network of suppliers and
contractors and purchase services and actively manage the external workforce and service providers
10% -20%
Improvement in procurement FTE productivity*
•Manual service requests and
approvals via e-mail, phone, or fax
with no real-time visibility or
collaboration
•Digitally share maintenance plan
through business network to
enable visibility and speed
•Asset owner also shares
maintenance plans with tier-one
and tier-two subcontractors to
avoid shutdowns
•With real-time visibility into global
locations, equipment required, health
and safety measures, and milestone
progress, a safer working environment
can be created for your personnel
•Service providers can see status of
SOW or worker onboarding, mitigating
longer asset maintenance cycle times
•The service provider will approve
via e-mail, phone, or fax and
confirm the requested services,
simultaneously creating the
statement of work (SOW) document
manually
•Asset or plant maintenance will
start with no visibility of
deliverables or milestones
completed and no control of
safety certificates of external
workers
•Limited visibility of budget,
deliverables, and quality of service
to be provided
•Manual off-boarding of external
workforce may result in higher risk
of assets lost tied to services
categories
•Create a specific service
requisition on-the-go for each
service or maintenance need,
leading to a poor user
experience and waste of time
0.5% -3%
Reduction in asset maintenance cost*
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
PUBLIC 16
Process Deep Dive

17. PUBLIC 17
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
•Lack of visibility into the sources that will
deliver maximum savings while acquiring
assets and spare parts leads to budget
overruns
•Individual and siloed processes for requisition,
demand generation, and supplier collaboration
makes acquisition process cumbersome
•Manual and repetitive tasks, decentralized
processes leads to increased cycle time and
hampers the ability to focus on strategic
opportunities
•Inaccurate, incomplete, and unqualified
supplier data results in failure to determine
supplier risk
•Organizations have to deal with a global and
fragmented supply base with varying degrees
of supplier capability
•Lack of single system to capture all
documents and data related to asset and
spare parts acquisition
•Aggregated and enriched view of spend
across acquisition of various asset categories
is not easily available
•Manual workflows that do not support ethical
procurement policies
•Dependence on expensive and time-
consuming audits for supplier due diligence
•Lack of tracking and measurement of carbon
footprint across supply chain operations
•Lack of transparency and limited real-time
intelligence across the supply chain
•Lack of integration between sourcing and
supplier risk
•Single system to address multiple direct, indirect, services, and critical MRO spend2
•Central procurement enabling business activities such as requisitions, sourcing, contracting,
and analysis 2
•Complete visibility to help reduce inventory levels and mitigate the need for safety stock,
increase fill rates, and minimize risk 2
•Simplified, consumer-grade user experience across applications and devices, touchless e-
voicing that provides immediate visibility 2
•Proactive assessment, monitoring, and management of supplier lifecycle and risk as an
integral part of procurement process 2
•Harmonized data from diverse sources delivering fast and systematical insights 2
•Wide array of resources that can be tapped into, including marketplaces that offer extensive
choice and value plus built-in purchasing compliance and data access to drive intelligent
choices and technologies 2
•Reduce asset acquisition cost
•Improve supplier compliance
•Allow more flexible pricing (rebates),
enabling more targeted business models
•Improve transactional productivity, FTE
productivity, and cycle times
•Improve spend compliance
•Achieve higher procurement savings
•Increase sourcing savings from unit-price
reduction
•Increase collaborative sourcing savings
and lower services spend
•Gain higher spend visibility
•Improve decision-making, control, and
efficiency throughout the organization
Asset Acquisition: Deep Dive
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

18. PUBLIC 18
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Asset owners, asset operators,
and asset service providers work
in different applications and
constantly realign on budgets and
status
One single platform is used to
manage end-to-end project lifecycle.
This provides a single consolidated
source of truth for all project-related
information at the lowest level of
granularity through an intuitive user
experience.
ReimagineAsset Construction and Build
The solution for capital portfolio and project management from SAP provides an effective mechanism to manage asset construction and
build by streamlining the process of planning, scheduling, and execution of required activities.
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoB capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine the value proposition for your enterprise.
Example: Capital portfolio and project management on SAP S/4HANA Cloud
Perform project
portfolio planning,
including single
project definition
Exchange
information with
service provider
Upload and
maintain data in
service provider’s
system
Exchange project
data with business
partners
Realign current
project status
and reschedule
Create final
revised
schedule and
documents
Determine budget,
resources, and
milestones
The New World with SAP
Solutions
Role-based single
point of entry
SAP S/4HANA Cloud
ŸPlanning
ŸBudget and finance
ŸRisk management
ŸResources
ŸProcurement
ŸScheduling and third parties
ŸReal-time project analyticsCapability to
manage multiple
projects
Top Value
Drivers0.5% -3%
Optimization in capital expenditure*
10% -25%
Reduction in project delays*
3% -10%
Reduction in project cost*
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Traditional scenario
PUBLIC 18
Process Deep Dive

19. PUBLIC 19
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Asset Construction and Build: Deep Dive
•Too much time is spent by project
managers and controllers searching for
project-related information for asset
construction and build
•Fragmented tools and applications are
used to manage different aspects of the
project (financials, procurement, billing,
schedule, resources, risk, and more)
•Integrated view of all aspects of a project 1
•SAP Fiori apps such as “MultiprojectOverview,” “Single-Project Overview,” and “Project Earned
Value” and apps for procurement provide simplified access to data and processes in a project
context 1
•Analyze strategic projects performance through SAP Digital Boardroom 2
•Reduce capital project administration
costs
•Reduce project delays
•Increase projects completed on time
and in budget
•Inability to plan project costs and
budgets efficiently and track actual
versus planned costs leads to budget
overruns
•Multiple apps help provide visibility into
planned and actual project costs
•Work breakdown structure serves as
basis for hierarchical project accounting
•One integrated app for planning and tracking project cost 1
•Detailed planning of resources, procurement, and service costs at each project level 1
•Leverage SAP S/4HANA Cloud for projectsto connect with project owners, engineering service
providers, contractors, subcontractors, and building material suppliers on a single BIM collaboration
platform2
•Reduce project budget overruns
•Improve employee safety
•Reduce waste
•Inability to report project costs and
procurement data accurately increases
risk of uncontrolled deviations and
waste
•Occasional inaccurate project financial
and logistic information occurs due to
batch load process
•Direct access to accurate project financial and logistic information with ability to drill into details for
project costs, resource usage, and progress 1
•Simplified access to project master data with new SAP Fiori list reports and object pages1
•High-performance reporting based on SAP HANA in-memory technology 1
•Real-time monitoring all project-related procurement processes 1
•Integrate procurement processes with SAP Fieldglass solutions 2
•Reduce capital project administration
cost
•Reduce time to resolve project
deviations
•Inability to identify project deviations at
a early stage and drill down potential
root cause leads to a number of
projects overshooting the original time
and budget estimates
•Project scheduling information is only
available for expert users
•Earned value information is not
available in an easily accessible format
•SAP Fiori–based project Gantt chart with system-guided navigation to critical project deviations 1
•Availability of earned value information in SAP Fiori–based dashboards for project managers 1
•Simplified screens for reporting forecasted projects value1
•Reduce project delays
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

20. PUBLIC 20
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Asset Commissioning: Deep Dive
•Users struggle to correctly post
financial transactions when an asset
is purchased or built in-house
•Keeping track of all financial
transactions involving fixed assets is
difficult and cumbersome
•Asset accounting procedures and
rates differ by countries and regions
•It is difficult to post all valuations in real time
•Reconciliation between asset accounting
and general ledger can take a lot of time
and effort
•All information regarding asset accounting is
not easily available at one place
•Manage assets with state-of-the-art asset accounting functionality 1
•Perform all asset-relevant processes, such as depreciation in multiple valuations, in one integrated system 1
•Use country-specific templates to support quick adoption of the asset accounting software 1
•Post all valuations in real time 1
•Update plan values for depreciation in real time, including every asset master-data change and asset
transaction 1
•Get asset accountant role included in SAP Fiori UX 1
•Leverage asset accounting information for risk and criticality assessment of assets in SAP AssetPerformance
Management 2
•Use correct asset accounting information to collaborate with suppliers and other partners in the asset
management ecosystem through SAP Business Network Asset Collaboration2
•Reduce finance cost
•Reduce asset
accounting cost
•A lot of time and effort is spent on
creating asset master data while
onboarding assets
•Creation of asset records with
incorrect master data attributes leads
to error-prone maintenance
operations
•Inability to effectively integrate master
data elements from internal and
external systems affects employee
safety while onboarding and
maintaining assets
•There is limited means to analyze the
efficacy of master data creation and
maintenance processes through intuitive
dashboards and analytics
•All information regarding asset master data
is not available at one place in an intuitive
format
•Collect and track asset information in SAP Business Network Asset Collaboration2
•Collaborate with original equipment manufacturers and other stakeholders through SAP BusinessNetwork
Asset Collaborationaround latest asset documentation to perform commissioning activities in a better manner 2
•SAP Master Data Governance on SAP S/4HANA Cloud features preconfigured, domain-specific governance for
the central creation, modification and distribution of master data 1
•Eliminate data silos so that processes can run smoothly across the organization ensure one channel for
electronic data handover and collaboration 2
•Leverage embedded analytics to gain immediate insights into the master data processing state; for example,
analyse time spent in master data creation 1
•Proactively perform data quality checks at the point of entry. Monitor data quality through dashboards with key
performance indicators 1
•Create quality master data rules in collaboration with stakeholders and experts 1
•Easily view the entire list of master data objects and drill down as needed with just a few clicks 1
•Improve asset data
accuracy
•Improve asset data
completeness
•Improve master data
creation and maintenance
effort
•Reduce time to onboard
new assets
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

21. PUBLIC 21
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
•Various tools and manual tasks
involved to address planning and
scheduling tasks
•Time-consuming maintenance
planning with fragmented scheduling
activities; user experience enabled by
GUI and web-based transactions
•Multiple versions of truth among
trading partners
•One tool to efficiently address planned and
unplanned maintenance
ReimagineAsset Maintenance Planning
SAP S/4HANA Cloud provides maintenance planners with a real-time view of the maintenance situation along with comprehensive
view of the work center’s load. Planners gain the capacity to achieve an efficient dispatch process to work centers.
21
The New World with SAP
Solutions
Maintenance planner
Identify what
work needs to be
done by whom
and when
Review activities
for planning,
scheduling, and
dispatching
Define what
needs to be
done and by
when it needs to
be done
Review work
center load and
plan capacity
Find the right
resource and
assign to do the job
The process to plan,
schedule, and dispatch
maintenance activities is
time-consuming
Dispatch and share work
orders with service
technicians and
determine maintenance
schedule for upcoming
period
Complete
maintenance plan
Review and select
activities from overview
of real-time
maintenance situation
and collaborate with
service providers in a
common platform*
•Efficient dispatch process to work
centers considers all routine and
unplanned work
•Comprehensive real-time scheduling is
based on priorities, assets, and
capacities
•Aggregated load management
increases wrench time with fewer
manual steps
•Consistent visibility and transparency
through a shared platform for work order
collaboration with service providers
Maintenance planner
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoB capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine the value proposition for your enterprise.
Top Value
Drivers 0.5% -3%
Reduction in asset maintenance cost*
1% -5%
Reduction in un-planned downtime or outages*
PUBLIC
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Example: Maintenance planning and scheduling on SAP S/4HANA Cloud
Traditional scenario
•Comprehensive view into work center load
and capacity and work situation
•Faster work order to schedule process
•Extended and continuous scheduling with
SAP S/4HANA Asset Management for
resource scheduling
•Enabling Network capabilities for optimal
planning between maintenance trading partners
Process Deep Dive

22. PUBLIC 22
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Planning and Orchestration
•Lack of real-time view into ongoing
maintenance activities and asset
performance indicators hinders timely
decision-making
•Multitieredlandscape consisting of ERP, additional ERP component extensions,
and business intelligence solutions makesit challenging to obtain a real-time
view of maintenanceactivities
•Real-time view for planners into ongoing maintenanceactivities with the ability
to reschedule multiple times a day to better plan maintenance activities and
achieve higherefficiency 1
•Consistent visibility and transparency through a shared platform for work order
collaboration with service providers for efficiency and accuracy in work planning 2
•Simplified process to plan and schedule maintenance tasks by synchronizing
labor, material , equipment, and schedules 1
•Track schedule attainment by monitoring KPIs of work not completed, completed
as planned 1
•Nonstock materials and service procurement in the maintenance task list 1
•Search productcatalogs with the open catalog interface (OCI) in the maintenance
orders 1
•Improvereturn on
assets
•Reduce asset
maintenance cost
•Reduce unplanned downtime
•Limited ability to analyze data by machines
and sensors leads to high asset downtime
and increased time to determine the root
cause of failures
•Analysis is based on past performance and lagging indicators, which increases
the time to identify potential activities that can improve asset performance
•Sophisticated analytics are disconnected from real-time operational data,
thereby losing the transparency of strategy changes
•Cost and breakdown analysis for asset management 1
•Easy access to damage analysis, location analysis, object statistics, planner
group analysis, and manufacturer analysis 1
•Access to KPIs such as number of breakdowns, mean time between repair,
and mean time to repair with the ability to drill down by construction type,
catalog profile, or object type 1
•Improve operationalefficiency
•Reduce asset maintenance
cost
Asset Maintenance Planning: Deep Dive
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

23. PUBLIC 23
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Scheduling and Dispatching
•Inability to optimize resource utilization for
maintenance needs
•Inability to gain real-time insight into
resources at any location and time
•Integration of the SAP Multi resource Scheduling application with
SAP ERP
•SAP S/4HANA Asset Management for resource scheduling natively embedded for
optimization of work order scheduling, defining maintenance slots, and enabling work
center planning 1
•Capability to mass update material availability status of maintenance orders 1
•New SAP Fiori apps for scheduling and dispatching maintenance activities across work
centers 1
•Increased transparency about workload at work center level 1
•Scheduling and dispatch of individual resources for both internal and external field
technicians with the SAP Field Service Management solution 2
•AI-supported scheduling and dispatching 2
•Increase capacity utilization
•Improve maintenance planner
and technician productivity
•Gain greater transparency of
workforce demand
•Speed up scheduling and
dispatching
•Nonintuitive user experience of asset
management applications makes it difficult
for maintenance teams to perform their
designated functions
•Standard graphical user interface available with limited capability to
customize information based on roles
•SAP Fiori–based user experience across all process steps 1
•Overview page to support maintenance planners in daily business by presenting
shortlisted and other relevant KPI data with charts 1
•Dedicated SAP Fiori apps for maintenance planners, resource scheduling and
maintenance technicians 1
•Intuitive user interface with new functionalities and additional enhancements 1
•Improve maintenance planner
and technician productivity
Asset Maintenance Planning: Deep Dive
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

24. PUBLIC 24
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
•Different applications to efficiently
manage breakdowns
•User experience enabled through
traditional GUI and Web-based
transactions
•Limited functionality to capture photos of
actual malfunction in the report
•Mobile application for reporting malfunction along with
other malfunction details, such as photos
ReimagineAsset Maintenance Execution
SAP S/4HANA Cloud helps maintenance teams execute their work efficiently by providing all the information required to install, manage, and
maintain assets in the field. SAP Fiori apps help technicians raise maintenance notifications, execute and document maintenance work, and access
important performance indicators on the go.
24
The New World with SAP
Solutions
Example: Maintenance execution on SAP S/4HANA Cloud
Maintenance planner
Document and confirm
maintenance work,
including inspections,
material and spares and
collaborate with field
service in a common
platform*
Use sophisticated, real-time
analytics to drill down on
causes of equipment failures
Perform maintenance cost
analysis, tracking
performance under budget
Use mobile app to
create malfunction
report, gather required
information, and assign
malfunction to work
center
Maintenance planner
Identify a malfunction Use desktop
application to
create malfunction
report
Use separate
applications to
plan and execute
maintenance work
Sophisticated
analytics needed to
analyze breakdowns
by equipment or
location are not
available
Use paper-based
template to collect
malfunction data
in the field
Identify a malfunction
Top Value
Drivers Improve maintenance technician efficiency 0.5% -3%
Reduction in asset maintenance cost*
1% -5%
Reduction in un-planned downtime or outages*
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoB capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine the value proposition for your enterprise.PUBLIC
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
•Simplified process to plan repair work for addressing
equipment malfunctions with access to all the required
information, such as spare parts availability
•Ability to view important KPIs to analyze breakdowns
Traditional scenario
•Enabling Network capabilities for optimal
execution between maintenance stakeholders*
Process Deep Dive

25. PUBLIC 25
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
•Completing asset maintenance activities within
allocated time and resources is a challenging
process
•Execute planned and unplanned maintenance tasks through one platform 1
•Empower maintenance technicians with required tools and information to efficiently
execute maintenance activities 1
•Consistent visibility and transparency through a shared platform for work order
collaboration with field service for efficiency and accuracy in work execution 2
•Leverage integrated processes to document maintenance procedures, provide work
related information to technicians, handle spare parts requests, and analyze efficiency
of maintenance procedures 1
•Reduce asset maintenance cost
•Improve wrench time
•Reduce maintenance rework
•Reporting and handling malfunctions on the field
are difficult and time-consuming processes
•Different applications with low level of
integration are used to manage
equipment malfunction
•Gain a simplified process to plan repair work to address a malfunction, and capture
the time and effort spent on addressing malfunction through the mobile app 1
•Mobile app to report malfunctions with photos and other relevant information allowing
for capturing data at the point of performance, regardless of connectivity with SAP
Service and Asset Manager 2
•Reduce asset maintenance cost
•Improve wrench time
Asset Maintenance Execution: Deep Dive (1/2)
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on
Traditional Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

26. PUBLIC 26
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
•Reduced productivity due to slow and
error-prone synchronization between the
geographic information system (GIS) and
enterprise business system
•Increased workload due to incorrect
spatial information related to business
processes
•Geospatial enablement of enterprise asset management master data, maintenance
orders, and maintenance notifications by leveraging SAP Geographical Enablement
Framework 1
•Functionality to select multiple notifications or orders on the map and work with these
documents on Web UI for plant maintenance 1
•Access to geospatial data by mobile device is available for technicians in the field
regardless of connectivity with SAP Service and Asset Manager and SAP
Geographical Enablement Framework 2
•Ability to launch the spatial editor from the equipment and functional location in SAP
GUI 2
•Reduce unplanned asset downtime
•Reduce asset maintenance cost
•Improve wrench time
•Improve asset data quality
•Limited ability to provide maintenance
technicians sufficient information to
efficiently install, inspect, maintain, and
repair assets in the field, leading to lower
productivity and higher maintenance
costs
•Access to SAP Business Network Asset Collaboration to provide the most recent
document version to the user 2
•Build an asset data foundation around digital replicas, for collaborative asset
definition boosting efficiency and confidence in high-quality, single-source-of-truth of
asset data2
•Enable remote workers to access, transfer, complete, and manage their work, and
inventory with SAP Service and Asset Manager mobile app 2
•Manage work order and notification, material consumption management, time
management, and failure analysis with SAP Service and Asset Manager, which
supports both online and offline modes 2
•Ability to add and edit geospatial data 2
•Improve wrench time
•Reduce asset maintenance cost
•Improve asset data quality
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Asset Maintenance Execution: Deep Dive (2/2)
Process Deep Dive

27. PUBLIC 27
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Top Value
Drivers
•Perform planning, budgeting,
resourcing and scheduling of
projects to decommission
assets on a single platform
with end-to-end visibility
•Simplify real estate operations
for facility managers and lease
administrators
•Follow an integrated and
comprehensive approach to
real estate management
•Perform all valuations in real
time in a single integrated
system
•Simplify process to identify risks and
assign relevant safety measures for risk
mitigation
•Use a dedicated application to manage
chemicals with all the relevant details
•Monitor environmental data records
graphically for different compliance
scenarios with applicable compliance
limits
•Projects for managing
decommissioning of assets
are handled through multiple
and fragmented tools and
applications
•There is no easy way to
identify environment, health,
and, safety risks involved
while decommissioning assets
•Multiple reports need to be
analyzed to determine
environmental compliance
across the organization
•Information exists in silos
in real estate operations
•Standardization is lacking,
and it is difficult to
administer and manage
lease operations
•All information about asset
accounting and valuations is
not easily available
•Reconciliation between asset
accounting and general ledger
takes a lot of time and effort
ReimagineDecommission of Assets
5% -50%
Reduction in real estate management cost*5% –10%
Reduction in EH&S management cost *
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoB capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine the value proposition for your enterprise.
The New World with SAP Solutions
27
5% -30%
Reduction in EH&S penalties and fines*
PUBLIC
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Traditional scenario
Process Deep Dive

28. PUBLIC 28
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Decommissioning Productive Assets: Deep Dive
•Managing decommissioning of productive assets
is a complex process with high risk of projects
overshooting time and budget
•Inability to get a comprehensive view into costs
and completion status of asset decommissioning
projects increases risk of uncontrolled deviations
and waste
•Project teams struggle to identify project
deviation at an early stage and take mitigating
measures
•Fragmented tools and applications are used to
manage different aspects of the project
(financials, procurement, billing, schedule,
resources, risk, and more)
•Project financial and logistic information often get
delayed due to batch load process
•Project scheduling information is only available
for expert users
•Leverage project management capabilities in SAP S/4HANA Cloud to effectively
manage complex projects for decommissioning of assets 1
•Get an integrated view of all aspects of a project 1
•Get direct access to accurate project financial and logistic information with ability to drill
into details for project costs, resource usage, and progress 1
•Easily access project master data with new SAP Fiori list reports and object pages 1
•Gain high-performance reporting based on SAP HANA in-memory technology 1
•Enable real-time monitoring all project-related procurement processes 1
•Use an SAP Fiori–based project Gantt chart with system-guided navigation to critical
project deviations 1
•Integrate procurement processes with SAP Fieldglass solutions 2
•Leverage latest asset documentation from OEMs through SAP BusinessNetwork Asset
Collaborationwhile carrying out decommissioning operations 2
•Reduce decommissioning cost
•Reduce project delays
•Reduce time to resolve project
deviations
•Reduce project administration
costs
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

29. PUBLIC 29
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Perform Asset sale and Trade: Deep Dive
•Organizations struggle to find optimum use for
decommissioned assets and parts
•Make decision on which assets and parts can be reused, recycled, sold, or written off
based on asset condition and expected life 1
•Reduce asset decommissioning
cost
•Reduce operational cost by reusing
and recycling assets
•Lack of standardization and data silos make it
difficult for organizations to manage all real
estate operations after decommissioning of
assets
•Organizations spend significant portions of their
revenue on unnecessary payments for leasing
•Lease operations have poor compliance and
reporting
•Real estate management–related business
processes are often addressed across multiple
solutions
•Follow an integrated and comprehensive approach to real estate management after
decommissioning of assets 1
•Simplify real estate operations for facility managers and lease administrators 1
•Track terms and conditions forlease contractsto support compliance and quick
identification ofleasing responsibilities 1
•Define valuation rules per accounting principle and contract purpose (lease in, lease
out, and sublease) to drive accurate valuation calculations 1
•SAP Cloud for Real Estate 2
•SAP S/4HANA Cloud solution for contract and lease management 2
•Reduce finance cost
•Reduce real estate management
cost
•Users struggle to calculate the actual valuations
of fixed assets before deciding to sell or trade
assets
•Keeping track of all financial transactions
involving fixed assets is difficult and
cumbersome
•Reconciliation between asset accounting and
general ledger can take a lot of time and effort
and hinders the valuation process
•All information regarding asset accounting is not
easily available at one place
•Make decision on when to decommission assets with complete visibility into past,
current, and expected maintenance costs and current valuation of assets 1
•Manage assets with state-of-the-art asset accounting functionality 1
•Perform all asset-relevant processes, such as depreciation in multiple valuations, in one
integrated system 1
•Update plan values for depreciation in real time, including every asset master-data
change and asset transaction 1
•Reduce finance cost
•Reduce asset accounting cost
•Increase revenue from sale and
trade of assets
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

30. PUBLIC 30
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Waste and Hazardous Goods Management: Deep Dive
•Handling waste and hazardous goods while
decommissioning assets is a time-consuming
process and puts extra strain on an
organization’s resources
•The regulations to handle hazardous goods
differ by geography, and they can become
very cumbersome to manage
•SAP S/4HANA Cloud supports end-to-end capabilities in managing hazardous
goods, including creation of maintenance data pertaining to hazardous goods,
assessing risk, managing work areas, and more, which help in effectively
performing decommissioning operations 1
•The waste managementcomponent from SAP helps organization handle waste
disposal processes and comply with national and international regulations and
laws that are relevant for generation, transport, and disposal 2
•Distribute costs proportionally among the departments within the enterprise that
generated the waste 2
•Reduce EHS penalties and fines
•Reduce EHS management cost
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

31. PUBLIC 31
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
•Common definition of equipment and the most recent documentation from
manufacturers in one location
•Networks able to connect business partners for collaborative maintenance
and service
•Integratedmaintenance processes across the enterprise, removing silos in
the supply chain
•Collaboration on asset performance, sharing IoT data and offering
predictive maintenance
•Work order collaboration between asset owners, service providers, and
OEM in a common platform*
•Different communication channels to receive asset-related information from different
OEMs
•Manual process to create, maintain, and access asset master data
•Incomplete and outdated information on asset’s properties
•Silos across the supply chain and enterprise that increase operational costs and downtime
and reduce service levels
ReimagineAsset Management With Business Network
15% -20%
Improvement in asset data accuracy*
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoB capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine the value proposition for your enterprise.
Top Value
Drivers
The New World with SAP Solutions
31
SAP Business Network Asset Collaboration enables effective collaboration between asset operators, manufacturers, service providers, and
other stakeholders on asset definition, installation, usage, performance, and service and maintenance.
Example: SAP S/4HANA Cloud and SAP Business Network Asset Collaboration
OEM 1
OEM 2
OEM 3
Receive asset data
Receive asset data
Receive asset data
Create master data
Create master data
Create master data
Access master data
Access master data
Access master data
15% -40%
Improvement in customer satisfaction*
Manufacturer 1
Manufacturer 2
Manufacturer 3
Asset owner
Service
provider
Equipment and
models
Maintenance
strategies and
tasks
Cloud solution for
collaboration
Documents and
drawings
Spare parts
recommendations
15% -20%
Improvement in asset data completeness*
PUBLIC
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Traditional scenario
Process Deep Dive
Maintenance
requests
Maintenance
work orders

32. PUBLIC 32
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Collaborative Asset Lifecycle: Deep Dive
•Limited ability to share and learn
vital best practices on installation,
usage, and performance of
equipment between different
stakeholders, hampering the
process of improving asset
performance
•Need to access different
communication channels (portals,
formats, and so on) to exchange
asset-related information with
different stakeholders in the
ecosystem
•Information sharing possible
only through direct interfaces
between individual systems,
making it difficult to achieve
effective collaboration among
different stakeholders
•Maintain asset master data including asset attributes, installation records, and maintenance history 1
•Integrate with SAP Business Network Asset Collaboration to enable collaborative processes 1
•Manufacturers, service providers, and operators of the world's assets can be brought together to collaborate around shared
equipment information with SAP Business Network Asset Collaboration2
•Secure network connects multiple business partners for intercompany and intracompany collaboration 2
•There is central management of information about models and equipment 2
•New functionalities include automatic registration of electronic assets, topology view of assets, and easier management of
user authorizations 2
•Build an asset data foundation of digital twins for maintenance and operation, boosting efficiency and confidence in high-
quality, single-source-of-truth of asset data 2
•Reduce maintenancecost
•Reduce unplanned assetdowntime
•Improve wrench time
•Reduce spare-parts inventory
•Reduce effort for asset master data
creation and maintenance
•Require less effort for obsolesce
management
•Improve asset data accuracy and
completeness
•Reduce IT cost
•Inefficient management of external
service maintenance workforce
•Lack of visibility into complex service
supply chains with multiple
subcontractor relationships
•Time delays and errors related to
double-handling of service
information
•Collaboration between asset
operators and service providers
on external services not very
comprehensive
•No single version of truth
available across the business
partners
•Consistent visibility and transparency through a shared platform for work order collaboration with service providers for
efficiency and accuracy in the work planning and execution2
•Manage customer interactions smoothly based on complete visibility into customers, service, and maintenance history to
minimize complaints 1
•Initiate follow-up actions with service contracts based on standardized task lists to manage complaint resolution 1
•Track the status of the follow-up actions and follow through the service process end to end 1
•Streamline complaints and returns management 1
•Automatically process warranty claims, meeting the needs of manufacturers, importers, and vendors of complex products 1
•Enable organizations to simplify scheduling and dispatching for field services with SAP Field Service Management 2
•Deploy mobile technology and AI-based recommendations to quickly locate the best technicians and help ensure the right
parts are available to avoid repeat visits 2
•Improve productivity by optimizing routes with the map view planning 2
•Allocate service teams efficiently, and make decisions based on real-time analytics 2
•Use SAP Crowd Service to enable organizations to build a network of skilled service technicians –including partners,
customers, and freelancers –to deliver faster service 2
•Reduce service and maintenance cost
•Increase service revenue
•Improve technician productivity
•Reduce warranty costs
•Improve customer satisfaction
32NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on
Traditional Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

33. PUBLIC 33
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
ReimagineSustainability Operations
5% -30%
Reduction in lost-time accidents*
*Benefits are based on early adopters of SAP S/4HANA Cloud or conservative outside-in benefits due to moving from a traditional ERP to enhanced SAP S/4HANA Cloud and
complementary LoB capabilities. As each enterprise is at a different level of maturity, our recommendation is to work with SAP to determine the value proposition for your enterprise.
Top Value
Drivers
The New World with SAP Solutions
33
5% -25%
Reduction in EHS penalties and fines*5% -30%
Improvement in environmental safety and compliance*
Limited insight into root causes of
incidents and their implications
and into organization-level
compliance for EH&S
Multiple reports to monitor and
analyze environmental
compliance across the
organization, difficulty in
developing a real-time view of
environmental impact of business
Inability to automate and
streamline change
requests, leading to
excessive manual effort
and errors
Inability to link EHS
information to technical
equipment and plant
maintenance tasks
No easy way to identify
risks for location or to
define risks, inability to
develop proactive safety
measures
Centralized solution to track all
types of incidents; drive a
consistent process for incident
entry, investigation, and
corrective actions; and create
transparency and standardization
with templates, task tracking, and
analytical automated reporting
Incident
management
Environment
management
Management of
change
Simplified change requests,
automated involvement of people,
and help to ensure consistent
execution using templates and
rules; mitigation of risks caused
by operational changes with
thorough review, risk mitigation,
and documentation approval
Maintenance safety and
permit to work
Integrated process between
asset management and EHS
to communicate pertinent
safety risks and control the
maintenance work being
performed
Health and safety
management
Integrated health and safety
process for managing
general and equipment-
related safety instructions
centrally as well as
minimizing workplace
exposures and related health
impacts
Comprehensive and integrated
environment management
solution to manage emissions
of greenhouse gas as well as
other air or water emissions to
fulfill legal requirements, while
fostering proactive data
transparency and monitoring
PUBLIC
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Traditional scenario
Process Deep Dive

34. PUBLIC 34
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Sustainability Operations (Incident Management): Deep Dive
No single source of truth to record and process
incidents, safety observations, and near misses
Limited ability to investigate and follow up on incidents
in an effective manner, leading to a reduced
understanding of root causes, deficit of learning from
incidents and near misses, and an overall lack of insight
into leading safety indicators
Lack of predictive capabilities to detect the likelihood of
incidents
Ability to record and report incidents to
compliance regulators
Analysis based on past performance, which
limits scope of proactively driving incident risk
reduction
Native integration of incident management available as part of digital core of SAP
S/4HANA Cloud 1
Centralized solution to track all types of incidents and drive a consistent process for
incident entry, investigation, and corrective actions 1
Role-based analytics providing insight into incident root causes 1
Real time data collection and calculation for incident rates 1
Multiple options for incident data entry 1
Data structure, user interface, and security model specific to incident type, near
miss, and safety observations 1
Direct integration with ERP and HR processes 1
Workflow-driven initial notifications, investigation steps, and corrective actions
Real time, ad hoc analytical reports and dashboard views 1
Live data on incident, environment, risk, and energy to CXOs through SAP Digital
Boardroom 2
Reduced EHS management cost
Reduced EHS penalties and fines
Reduced lost-time accidents
Increased employee engagement
Data source for sustainability reporting
34NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on
Traditional Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

35. PUBLIC 35
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Sustainability Operations (Environment Management): Deep Dive
Difficulty in developing a real-time view of
environmental impact of business operations, hindering
the process of complying with environmental
regulations
Manual, disparate processesto record, collect,
process, monitor, and organize environmental data to
stay compliant with the applicable environmental
requirements
Ability to perform data monitoring and data
reporting followed by automated emissions
calculations
Simplified process to track substances that are subject to legal or industry-specific
regulations and to manage operational exposure limits to such substances 1
Forecast emission data based on past emission data with the help of predictive
learning algorithms and statistical methods 1
Ability to calculate Scope 1, 2, and some of Scope 3 emissions of greenhouse gas
(GHG) as well as other air or water emissions to fulfill legal requirements 1
Ability to calculate and aggregate emissions while fostering proactive data
transparency and monitoring 1
Ability to detect and communicate deviations, including investigations and tracking
follow-up activities 1
New app to monitor and perform analysis of environmental data stored in the
system 1
Task Calendar functionality 1
Live data on environmental incidents, emissions, and energy to CXOs through SAP
Digital Boardroom 2
SAP Work Manager mobile app supporting demonstration of compliance at all times
by giving real-time insights on workplace exposure information 2
Data Collection from SAP MII application for energy consumption and other
parameters necessary to run emission calculations 2
Reduced EHS penalties and fines
Reduced emissions cost
Improved environmental safety and
compliance
Reduced EHS management cost
Complete transparency on data collection
and calculation of emissions
35NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on
Traditional Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

36. PUBLIC 36
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Sustainability Operations (Health and Safety Management): Deep Dive
Limited ability to analyze EHS data effectively to reduce
workplace risk
Inability to develop proactive safety measures, leading to
low EHS maturity
Difficulty in developing one common view of process
risks related to workers, assets, or the environment,
resulting in high cost for environment, health, and safety
compliance
Multitiered landscape consisting of ERP, ERP
component extension, and business
intelligence, making it challenging to access
single source of truth for all EHS-related
information
Analysis based on past performance, limiting
the scope of proactively driving EHS risk
reduction
Data processed in batches, increasing the
time required to analyze EHS-related
information
Integrated health and safety process for managing chemicals to ensure safety and
compliance in regards to chemicals in the workplace 1
Enhancement of risk assessment process by leveraging chemical data control
banding methods, support for mixtures, and identification of exposures to monitor 1
Use of chemical data for flexible reporting, including the possibility of merging
logistics information (amounts) and information from the chemical inventory 1
Comprehensive EHS risk assessments (including job hazard analysis) 1
Easy identification of risk areas or trends and control failures 1
Safety instruction sheets for both chemicals and equipment 1
Multiple risk analysis methods (risk matrix, job hazard analysis, OEL comparison) 1
Ad hoc analytical reports and dashboard views
Live data on EHS risks, including real-time status tracking of the control
implementations, to CXOs through SAP Digital Boardroom 2
Live data on incident, environment, risk, and energy to CXOs through SAP Digital
Boardroom 2
Reduced compliance and risk
management cost
Reduced lost time accidents
Reduced EHS management cost
Increased employee engagement
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on
Traditional Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

37. PUBLIC 37
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Sustainability Operations (Maintenance Safety): Deep Dive
Inability to integrate processes between asset
management and EHS to communicate pertinent safety
risks and control the maintenance work being performed
Limited ability to generate work-order safety plans and
concrete safety measures automatically
Control of maintenance work through clear
safety instructions and permits
Ability to link environment, health, and safety (EHS) information to technical equipment
and plant maintenance tasks 1
Full electronic support for controlling hazardous work using permits and isolation
procedures 1
Support for various levels of work permits and multilevel approvals 1
Ability to manage necessary operational lists, tags, and test tags within the isolation
procedures 1
Native integration with master data in the SAP Enterprise Asset Management solution
and the maintenance work order process 2
Mobile app for work clearance management supporting lockout and tagout procedures
2
Automated permit process and full enforcement of auditable procedures that promote
consistent behavior 1
Support for work permit management in SAP Enterprise Asset Manager 2
Reduced asset maintenance cost
Reduced EHS management cost
Reduced EHS penalties and fines
Reduced lost-time accidents
Reduced unplanned downtime or outages
37NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Typical ChallengesCurrent State with ERP on
Traditional Database
Cloud CapabilitiesBusiness Benefits
Process Deep Dive

38. PUBLIC 38
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Sustainability Operations (Management of Change): Deep Dive
Difficulty in managing operational changes with
thorough review, risk mitigation, and
documentation approval, resulting in unknown or
uncontrolled operational risk
Inability to automate and streamline change
requests, leading to excessive manual effort,
wasted time, and error
Ability to manage operational changes with thorough
review, risk mitigation, and documentation approval
Ability to streamline change requests, automating the involvement of the right
people to mitigate risks caused by changes to equipment, substances, operating
conditions, and procedures 1
Ability to manage operational changes with thorough review, risk mitigation, and
documentation approval 1
Closed-loop integration with core ERP to reduce data entry and ensure accuracy 1
Easy-to-use UI that engages employees to participate 1
Highly configurable, using templates and rules to decrease implementation and
adoption costs 1
Highly adaptable –supporting PHA studies (HAZOP and what-if scenarios) 1
Real time, ad hoc analytical reports anddashboard views 1
Reduced compliance and risk
management cost
Reduced EHS management cost
Reduced risk of data noncompliance
losses
Reduced risks posed by operational
changes
Robust change approval process
NOTE: 1 indicates SAP S/4HANA Cloud capabilities and 2 indicates complimentary LoB capabilities
Manage AssetsOffboard to Decommission Operate to MaintainAcquire to OnboardPlan to Optimize Assets
Typical ChallengesCurrent State with ERP on Traditional
Database
Cloud CapabilitiesBusiness Benefits
SAP Road Maps support the journey to SAP’s future product portfolio and the intelligententerprise. Explore our road maps to learn more. For more information, visit SAP Road Map Explorerwebsite.
Process Deep Dive

39. PUBLIC 39
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Plan to Optimize Assets
Acquire to Onboard
Operate to Maintain
2%–4% optimization of capital investments
*Benefits are based on early adopters of SAP or conservative outside-in benefits by moving from a traditional ERP to SAP S/4HANACloud and complimentary LoB capabilities. As each enterprise is at a different
level of maturity, our recommendation is to work with SAP to determine the value proposition for your enterprise.
5%–10% improvement in overall equipment effectiveness
ValueProposition for Asset Management Solutions
Enhance maintenance
team productivity
Adopt collaborative
asset management
Asset strategy and planning
Asset maintenance and optimization
Asset acquisition
Asset construction and build
Asset maintenance planning
Asset maintenance execution
Asset commissioning
SAP OfferingsPotential Value*End-to-End Business Scenarios
SAP enables organizations to tangibly achieve targeted business outcomes across end-to-end scenarios using different asset
management solutions.
Ensure business continuity
through asset availability
Optimize CAPEX and
OPEX
Offboard to Decommission
5% -30%improvement in operational procurement FTE productivity
0.5%–3%reduction in asset maintenance cost
60%–80%improvement in asset data accuracy
10%–15%reduction in unplanned asset downtime
30%–50%reduction in wrench time
5%–10%reduction in compliance penalties and fines
60%–80%improvement in asset data completeness
Asset decommissioning and disposal
Manage Assets
Asset collaboration
Asset information management
Value Proposition Summary and Customer References
Business Outcomes

40. PUBLIC 40
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Customer References
Business outcomes achieved by customers
Optimize CAPEX and OPEX
“By using innovative technology available through RISE with SAP solution including
S/4HANA Cloud, Genixis becoming a more agile and efficient organization. This is helping
our business reach new heights and adapt to the fast-changing needs of customers across
the globe.”
Choudhary Muhammad Israr Sharif, Managing Director and CEO, Genix, GenixPharma12
34
BenefitCustomerSAP Solutions1
15% Increase in equipment availability, due
to optimized planning and preventive
maintenance
Gulftainer
Company
Limited
SAP S/4HANA, SAP
BTP
Reduced equipment failure, increasing the
lifetime value of critical infrastructure assets
DFSSAP Predictive Asset
Insights, SAP Asset
Manager
100% of equipment moved to predictive
maintenance
Genix
Pharma
SAP S/4HANA Cloud
“In choosing an intelligent, predictive maintenance solution, integration with our core
ERP systems was key. With SAP S/4HANA and SAP Intelligent Asset Management
solutions, we have one unified system that provides everyone with the visibility they
need to work efficiently and effectively.”
Massimo De Filippi, Director of Technical and Information Services and Design, RetiPiùS.r.l.
BenefitCustomerSAP Solutions1
Real-time data transfer from technician mobile
apps to back-end ERP systems
RetiPiù S.r.l.SAP Intelligent
Asset Management
solutions
88% increased productivity, managing
maintenance repair, and operations processes
Magic Leap
Inc.
SAP S/4HANA
2500 field service technician empowered with a
single tool
Swisscom
AG
SAP Field Service
Management
“SAP Service and Asset Manager is allowing us to standardize asset maintenance
processes and data capture across global operations. Now, we have better data availability
and visibility, which helps decrease asset downtime”
Laura Musgrove Global Business Solutions for Operations, Freeport-McMoRan Inc.
BenefitCustomerSAP Solutions1
DoubleThe assets that can be
managed on the network (from
12,000 to 24,000 pieces of
equipment)
RetiPiù S.r.l.SAP Intelligent Asset
Management solutions
One data source for engineers,
service teams, and technicians
KAESER
KOMPRESSOREN
SAP S/4HANA, SAP
Business Network
Asset collaboration 2
99% faster generation of
maintenance plan, benefitting
several capital-intensive processes
CENIBRASAP S/4HANA
“Our initial predictive maintenance pilot is very accurate. With SAP Business Technology
Platform, we have a complete view of our refinery equipment that will help us reduce
unexpected downtime and lower maintenance costs.”
BenefitCustomerSAP Solutions1
15% reduction in asset
maintenance expenses
ACASAP S/4HANA
8% reduction in asset
maintenance costs
ERGSAP Business Network Asset
Collaboration, SAP
AssetPerformance Management
application
30% lower equipment
maintenance cost for
breakdowns
Genix PharmaSAP S/4HANA Cloud
Dimitrios Michalopoulos, Industrial Applications Head of IT Division, Motor Oil (Hellas)
Refineries S.A.
Value Proposition Summary and Customer References
Ensure business continuity through asset availability Enhance maintenance team productivity
Adopt collaborative asset management
1List of SAP solutions implemented is non-exhaustiveNote:For more customer success stories click here
2Product name has been updated

41. PUBLIC 41
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
Deliver the PromiseMaximize ValueInnovate and Grow
Build the vision of how to connect
yourstrategy to a to-be state supported by
a case for change and roadmap.
Deliver on the promise by creating a
deploymentplan that alignswith yourdesired
business outcomes and strategy.
Achieve long term successes and value
realization by operationalizing leading
practices and focusing on business impact.
Enhance value through the evolution of
innovation that enables additionalbusiness
goals.
Next Steps on Asset Management Transformation: Customer Engagement Model
EXTENDexisting business
capabilities by seeking expert-
based opinions to achieve
industry leadership
SELECT technology vendors
to understand solution and
path to enable desired
outcomes and case for
change
ADOPTagile deployment
methodologies that lead to
quick time-to-value and
minimize business disruption
DERIVEvalue from solutions
through user enablement at
scale and continuous usage
optimization
Identify and address additional
area with value potential by
growing existing relationships,
expanding scope of discussion
Support the selection process
and offer right experts to
answer inquiries and jointly
develop compelling way to
transform
Embed and provide Cloud
enabling services for a
smooth delivery, deployment
and adoption of our solutions
Assist value realization,
monitor usage andproactively
engage to avoid critical issues
and to increase satisfaction
YOUR SUCCESS
JOURNEY
HOW WE SUPPORT YOUR JOURNEY
Build the Vision
SAP guides you on your journey to become an intelligent, sustainable enterprise. With the “Vision to Value” customer engagement model, you
can plan your move to SAP S/4HANA.

42. PUBLIC 42
End-to-End Business ScenariosProcess Deep DiveValue Proposition Summary and Customer ReferencesPath to an Intelligent, Sustainable EnterpriseAsset Management Overview
SAP solutions can enable organizations to achieve their vision of being an intelligent enterprise and realize both quantitative and
qualitative benefits. The following money tree depicts the potential benefits that a sample chemicals organization with approximate
revenue of US$1 billion can achieve across few lines-of-business by adopting SAP S/4HANA Cloud and supply chain LoB solutions. To
determine the value proposition for your organization, you can make use of industry-leading value advisory offering from SAP or contact
SAP partners.
Currency : U.S. Dollar
0.45 –0.7 M
Supply Chain
Potential Benefit Value
R&D/EngineeringManufacturingAsset management
Optimize research
and development
expense
Increase revenue
from new
products/services
Reduce time to
market for new
products
Reduce total
manufacturing
cost
Reduce days
in inventory
Reduce
emissions cost
Reduce EH&S
management
cost
Reduce
rework cost
Reduce days in
inventory
Reduce inventory
carrying cost
Reduce total
logistics cost
Reduce carbon
footprint
Reduce revenue
loss due to stock-
outs
Reduce asset
maintenance cost
Optimize capital
expenditure
Reduce MRO
inventory cost
Reduce lost time
accidents
Reduce unplanned
downtime or
outages
Annual recurring benefitsOne-time benefits
Note: The overall potential benefits are outside-in estimates based on customer proof points, benchmarks, and SAP S/4HANA solution capabilities across finance, human resources, manufacturing, R&D, sales, service, procurement, and supply chain LoBs. It is advisable to
adjust the benefit numbers based on the organization’s current and desired maturity and preferable deployment option to determine the value proposition. To create a detailed business case for your organization, please contact [email protected].
Finance
3.3 –6.1 M1.8 -2.2 M
–
0.6 –1 M
0.1 –0.2 M
0.3 –0.7 M
0.09 –0.2 M
1.1 –2 M
0.5 –0.6 M
0.4 –0.7 M
0.7 –0.9 M
Reduce days
sales
outstanding
Improve days
payable
outstanding
Improve user
compliance
Reduce
finance cost
Reduce audit
cost
Sales
Reduce customer
churn
Reduce sales
cost
Increase revenue
from cross-sell
and up-sell
Reduce days
sales outstanding
0.5 –1 M
0.2 –0.3 M
0.2 –0.3 M
0.1 –0.2 M
0.1 –0.2 M
0.1 –0.2 M
0.2 –0.3 M
0.2 –0.3 M
0.05 –0.1 M
0.2 –0.3 M
0.1 –0.3 M
0.06 –0.1 M
0.03 –0.1 M
0.1 –0.2 M
0.1 –0.2 M
0.1 –0.2 M
0.2 –0.5 M
0.2 –0.3 M
Build the Case for Change (Sample Illustration)
02 –0.3 M
0.6 –1.2 M
0.2 –0.3 M
0.1 –0.2 M
0.5 –0.6 M0.4 –0.5 M
0.3 –0.4 M
0.1 –0.2 M
0.2 –0.3 M
0.1 –0.2 M
Path to an Intelligent, Sustainable Enterprise
0.2 –0.3 M

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Leaders are adopting enhanced asset management practices to improve performance:
Take this assessmentto set the baseline and understand the value potential of intelligent asset management processes.
Participate in Performance Benchmarking
Realize Significant Process Improvements
Top-performing companies derive significant business benefits. Benchmark your asset management processes to
assess your KPI performance and process maturity.
What’s your performance on asset management KPIs?
An organization that leads has:
•The organization identifies the most efficient asset management strategy that maximizes value based on analysis of costs, risks,and performance.
•The organization uses IoT technologies to connect assets, derive insights, and optimize asset management.
•The organization has real-time capabilities to plan and schedule maintenance activities and optimize resource usage.
•The organization empowers maintenance technicians with required tools and information to efficiently execute maintenance operations
Key Performance IndicatorsYour PerformanceAverage*Top 25%*
Overall equipment effectiveness?81.495
Asset maintenance cost (% of revenue)?4.51.6
Unplanned downtime (% of planned operating hours)?5.42
Spare parts inv. (% of value of machinery and equip.)?2.71.4
Path to an Intelligent, Sustainable Enterprise

44. 44PUBLIC
About The Authors
Tom is the global lead in solution management for
SAP’s Asset and Service Management portfolio,
which includes solutions across Maintenance and
Service Operations as well as Asset Performance
Management.Tom has over 15 years experience
with SAP, holding positions in professional services,
development and solution management.
Tom Kurtz
Global Solution Lead,
Asset & Service
Solution Management
Ritvik has 4 years of experience in the
manufacturing sector and supports the value
content for R&D, Manufacturing, and Asset
Management.
Ritvik Mahajan
Business Analyst, Global
Value Advisory, SAP SE
Noboru has been working for SAP since 2002 and
dedicated more than a decade as a front-line
implementation consultant. After supporting many
projects, go-live through the night, and producing a
ton of documents, he currently focuseson
communicating different aspects of SAP S/4HANA
Cloud, private edition to a wide range of audiences.
SAP Community page
Noboru Ota
Vice President and Chief
Expert SAP S/4HANA
Solution Management
Brian is responsible for APM market requirements
definition, APM market entry and go to market
and enabling content for the field and for partners.
He recruits and onboards partners to develop and
deploy APM extensions and to implement APM
with customers.
Brian Williams
Solution Owner, SAP
Asset Performance
Management, SAP SE
Zadro is responsible for the definition, strategy,
and rollout of the SAP Enterprise Portfolio and
Project Management package. He works with
development teams, consulting, and field
organizations to ensure market readiness of the
solution and supports presales and account
teams in strategic customer meetings.
Renato Zadro
Solution Manager,
Enterprise Portfolio and
Project Management, SAP
SE
Carlos is global solution owner of SAP
Business Network for Asset Management (
formerly SAP Asset intelligence Network)
responsible for the global business and
market success of the solution.
Carlos Lemos
Solution Owner, SAP
Business Network for
Asset Management, SAP
SE
Carlos is global solution owner of SAP Business
Network for Asset Management ( formerly SAP
Asset intelligence Network) responsible for the
global business and market success of the
solution.
Carlos Lemos
Solution Owner, SAP
Business Network for
Asset Management, SAP
SE
Disha leads the value content for Digital Supply
Chain Portfolio in the Global Value Advisory team
at SAP. She has over 13 years of experience
within the supply chain domain working for SAP
S/4HANA implementation projects, SAP presales,
and consulting.
Disha Garg
Director, Global Value
Advisory, SAP SE

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Thank you!
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