TRAVEL AGENCY.pptx

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1. LEARNING OBJECTIVES: Define the Travel Agency according to DOT. To know the history of travel agency. Enumerate the different types of Travel Agency.

2. TRAVEL AMANAGEMENT COMPANIES AND TRAVEL AGENCIES Article 243 of Tourism Code 1980   A travel and tour agency is an entity engaged in the business of extending to individuals or groups, travel services and assistance or groups, to include documentation, ticketing, booking for transportation and/or accommodation; arrangements, handling and/or conduct of tours within or outside the Philippines, whether or not for fee, commission or any form of monetary consideration .

3. TRAVEL AMANAGEMENT COMPANIES AND TRAVEL AGENCIES Travel Agencies act as intermediaries for the customers. They function as brokers for the tourists. They arrange everything, from tour operators to accommodation. They receive commissions from their suppliers, such as hotels, food and beverage establishments, and tour operators, as well as earn their revenues from their principals or customers.   - primary function is to provide retail travel services to customers. Aside from the principal payment, they also acquire earnings from the commissions they receive from various tourism sectors, including carriers, hotels and tour operators.

4. HISTORY Thomas Cook – the Father of Travel Agencies The concept of travel agencies started in 1841 when Thomas Cook signed up 570 people to accompany him in travelling from Leicester to Loughborough.

5. THOMAS COOK Recognized as the first travel professional to organize a group of travelers for a tour.

6. TYPES OF TRAVEL AGENCY EUROPE USA PHILIPPINES Independent Independent Small-sized Miniples Consortiums Medium- Sized Multiples Mega Travel Agencies Large- Sized

7. Learning Objective: Identify five different types of tours. Describe the major components of a pre-packaged tour Describe the advantages of selling tours.

8. DEFINITION, HISTORY AND TYPES OF TOURS One of the most significant of the global, leisure-travel market is that of tours. >> According to the World Travel and Tourism Council (WTTC), world travel and tourism is expected to generate a growth rate 4.3% per year over the next ten years. >> (F.I.T) “Foreign Independent Tour”

9. TOUR Can defined as any form of travel from place to place, with multiple features that can be packaged and sold as a single unit.

10. Custom-design tours and Pre-packaged tours One of the reason tour are so popular is that they came in countless forms and organized to fit almost any traveler’s interest and budget. Custom-design tours and pre- packaged tours it divided in to three subtypes: INDEPENDENT, HOSTED AND ESCORTED

11. CUSTOM DESIGNED TOURS Travelers often select this tour whom desire the highest degree of control over all of the elements of tour. It will created usually by working with clients. It is commonly referred to as an F.I.T or (FIT) Short for “Foreign Independent Tour”

12. HOSTED TOURS Offers travelers an opportunity to travel independently. Participants often arrive separately from other participants, although on certain hosted tours participant will arrive on a charted flight together. It includes a single destination with a single host, while others include multiple destination with several host. Ideal for travelers who want independence and flexibility.

13. ESCORTED TOURS Commonly visit many destinations. Travelling between the sightseeing stops is generally done in a motor-coach. The participants do not select the individual hotels during they stay

14. ESCORTED TOURS Escorts commonly provide a wide variety of information throughout the tour. These guides are also referred to as step-on guides. Generally, participants in an escorted tour travel together from the time the tour begins until the time the tour is completed

15. INDEPENDENT TOURS Offer tremendous, flexibility and autonomy for the tour participants For these travelers hosted and escorted tours may be a more appropriate option

16. INDEPENDENT TOURS A tour where participants travel independently Participants are purchasing some of most of their travel elements as a packaged Provides only basics They are also favored by the travelers to the destination that have efficient public transport system Tour operators will make agreements with the hotel chains

17. Voucher Travelling on a “go-as-you-please” basis Itineraries & bookings can be planned in advance = Cost–effective Touring

18. Pre-Packaged Tour Components TRANSPORT Nearly all tours include transport as a part of the tour packages. Frequently, modes of transport are combined or used sequentially to achieve the objects of the tour Other commonly identified types of tour feature the name of the dominant mode of transport Included transports are transfers, which in any mode transport the shuttles participant from their point of arrival, frequently an airpod

19. Pre-Packaged Tour Components ACCOMMODATION Almost all repackaged tours are longer than a single day in duration include some type of accommodation. Is usually organized for leisure travel As travel professional you must pay particular attention to accommodation when booking tour for your clients.

20. Pre-Packaged Tour Components ITINERARIES Selecting tour with an appropriate itinerary for the individual client is another important component of pre-packaged tour. Pace, Routing, Interest, Details and Energy ( P.R.I.D.E )

21. Pace, Routing, Interest, Details and Energy ( P.R.I.D.E ) PACE Pacing refers to how quickly slowly an itinerary moves. Providing a comfortable pace for clients is essential to their employment of the tour ROUTING Tour routes should be both interesting and efficient. Whenever possible, tour route should avoided back- tracking. Double back or routing a client in circles.

22. Pace, Routing, Interest, Details and Energy ( P.R.I.D.E ) INTEREST On very significant way of add value to your clients tour is to match their interests with corresponding activities and attraction along the way. DETAILS Once you have determined interests when planning a tour itinerary. ENERGY Finally, matching the energy the level of the client with the energy level and intensity of the tour itinerary is another way to assure the overall success of the tour

23. Pre-Packaged Tour Components SIGHTSEEING Many Tours include some type of sightseeing. Some tours, particularly escorted tours may have itineraries that are packaged with sightseeing.

24. Pre-Packaged Tour Components MEALS As regard the meals, a wide range of meal plans should be available on pre-packaged tours

25. MEAL PLANS European Plan (EP): This type of plan does not include any meals and presents to a significant operator. Continental Plan (CP): Tour participants receive a daily light breakfast such as brad,jams,fruit,cereal,coffee and tea. Modified American Plan (MAP): Tour participants, under this type of plan, receive breakfast and one other main meal, usually dinner. American Plan (AP): Tour participants receive all three daily meals as part of their tour package. Bermuda Plan (BP): Tour participants receive full cooked breakfast, but no other meals provided.

26. Advantages of Selling Tours 1. Time Efficiency: Because many tours are planned and operated according to time schedule, they are very time efficient. 2. Increased security: In a world of heightened security measures, increased safety is a perceived value to traveler. Comport and protection due to the presence of the escort. 3. Ease and Convenience: Because on most tours the components are pre-paid and packaged together.

27. Advantages of Selling Tours 4. Cost Saving: Because tour operation and suppliers have access to tour components at wholesale cost there may be a cost savings to the tour participants depending on the size of group. 5. Easier and Safer Niche Travel: For clients seeking a niche travel experience such as river tarring, mountain climbing or an Africa Safari. 6. Social: For many travelers, tours offer ready-made social situation with a group of people.

28. Benefits in Marketing and Selling Tour Profit Potential: Because tours include a variety of travel components, each of which will include an agent commission Costumer Relationship Development: A travel professional who sells tours, and particularly one who accompanies the tour participants on some or all of the tour Repeat Business Potential: In general, costumers buy products from people they know and trust.

29. Benefits in Marketing and Selling Tour 4. Provide Real Client Value: Travel clients appreciate value and choice. As travel professional who sells tour, you can provide both value and choice to your clients with a single product.