Trust-and-Respect.pptx

Trust and Respect

1. TRUST RESPECT Miss Marie Fe V. Jambaro Speaker and

2. To identify the difference between trust and respect; Introduce on how can a leader earn the trust and respect of his/her subordinate and vise versa; Enumerate on ways on how to regain trust;

3. Have you ever worked in an environment where didn’t exist?

4. TRUST RESPECT and Unreliable Inadequate Disloyal Uncommunicative Inconsistent in their work and their moods.

5. People start to take ownership of their responsibilities  Help one another out More productive Communicate more often Speak highly of one another

6. 5 Questions That Determine If You’re a Trustworthy Leader

7. 5 Questions That Determine If You’re a Trustworthy Leader 1. Do people constantly question your expectations of them? YES or NO

8. 5 Questions That Determine If You’re a Trustworthy Leader 2. Would most people describe you as someone who is reliable? YES or NO

9. 5 Questions That Determine If You’re a Trustworthy Leader 3. Is there a high amount of gossip and disrespect among your team? YES or NO

10. 5 Questions That Determine If You’re a Trustworthy Leader 4. Do the majority of team members underperform at the tasks you ask them to do? YES or NO

11. 5 Questions That Determine If You’re a Trustworthy Leader 5 . Do you trust people to take on new responsibilities? YES or NO

12. 5 Questions That Determine If You’re a Trustworthy Leader No. Question Answer 1. Do people constantly question your expectations of them? NO 2. Would most people describe you as someone who is reliable? YES 3. Is there a high amount of gossip and disrespect among your team? NO 4. Do the majority of team members underperform at the tasks you ask them to do? NO 5. Do you trust people to take on new responsibilities? YES YOU’RE A TRUSTWORTHY LEADER!

13. 5 Questions That Determine If You’re a Trustworthy Leader No. Question Answer 1. Do people constantly question your expectations of them? YES 2. Would most people describe you as someone who is reliable? NO 3. Is there a high amount of gossip and disrespect among your team? YES 4. Do the majority of team members underperform at the tasks you ask them to do? YES 5. Do you trust people to take on new responsibilities? NO Let’s work it out!

14. The 5 Elements of TRUST These elements could help a leader to earn trust and respect of his/her subordinate

15. The 5 Elements of TRUST

16. The 5 Elements of TRUST 1. Transparency Be  transparent (T)  with your team. It is showing accountability through communication.

17. The 5 Elements of TRUST 1. Transparency Being honest Being vulnerable Giving feedback Stating expectations are all forms of transparency

18. The 5 Elements of TRUST 1. Transparency Be transparent by giving constructive criticism and positive feedback You can also be transparent by admitting mistakes and being vulnerable with others.

19. The 5 Elements of TRUST 2. Respect Respect  your employee’s time, their opinions, and their ideas. Example: If you say your meeting is at 9 a.m., don’t show up at 9:15.

20. The 5 Elements of TRUST 2. Respect If you say you have an open-door policy, don’t shut the door just because you don’t agree with someone’s perception.

21. The 5 Elements of TRUST 2. Respect Golden Rule in action: “Do unto others as you would have them do unto you.”

22. The 5 Elements of TRUST 3. Unite your team

23. The 5 Elements of TRUST 3. Unite your team

24. The 5 Elements of TRUST 3. Unite your team

25. The 5 Elements of TRUST 3. Unite your team

26. The 5 Elements of TRUST 4 . Show them YOU care “People don’t care how much you know until they know how much you care .” - John C. Maxwell

27. The 5 Elements of TRUST 4 . Show them YOU care When people feel valued, you do more than earn their trust…you earn their loyalty as well.

28. The 5 Elements of TRUST 5. Trust - Building Activities (T)   build morale. It’s been proven that when  someone enjoys the people  they work with, they’re happier and are more productive—and that doesn’t happen by accident.

29. The 5 Elements of TRUST T ransparency R espect U nite your Team S how that you care T rust - Building Activities

30. Bear in mind:

31. The question is: How to regain or restore trust?

32. The question is: How to regain or restore trust?

33. How to regain or restore trust? Talk to God before talking to the person. Step 1: Discuss the problem with God. If you will pray about the conflict first instead of gossiping to a friend, you will often discover that either God changes your heart or he changes the other person without your help.

34. How to regain or restore trust? It doesn't matter whether you are the offender or the offended: God expects you to make the first move. "If you enter your place of worship and, about to make an offering, you suddenly remember a grudge a friend has against you, abandon your offering, leave immediately, go to this friend and make things right. Then and only then, come back and work things out with God .” Always take the initiative in acknowledging the issue. Step 2:

35. How to regain or restore trust? Schedule a face-to-face meeting as soon as possible. Delay only deepens resentment and makes matters worse. In conflict, time heals nothing; it causes hurts to fester. Always take the initiative in acknowledging the issue. Step 2:

36. How to regain or restore trust? The success of a peace conference often depends on choosing the right time and place to meet . Don't meet when either of you are tired or rushed or will be interrupted. The best time is when you both are at your best. Always take the initiative in acknowledging the issue. Step 2:

37. How to regain or restore trust? Use your ears more than your mouth. Before attempting to solve any disagreement you must first listen to people's feelings. Sympathize with their feelings. Step 3:

38. How to regain or restore trust? If you are serious about restoring a relationship, you should begin with admitting your own mistakes or sin. Confess your part of the conflict. Step 4:

39. How to regain or restore trust? "First get rid of the log from your own eye; then perhaps you will see well enough to deal with the speck in your friend's eye.' Confess your part of the conflict. Step 4:

40. How to regain or restore trust? Confession is a powerful tool for reconciliation .   restoring trust is almost impossible if no one is willing to recognize what went wrong. Confess your part of the conflict. Step 4:

41. How to regain or restore trust? Confession is a powerful tool for reconciliation. Confess your part of the conflict. Step 4:

42. How to regain or restore trust? You cannot fix the problem if you're consumed with fixing the blame Collecting data in the form of surveys and direct conversations can help leaders understand what events and situations contributed to a breakdown of trust.  Get Feed back. Note: Attack the problem, not the person. Step 5 :

43. How to regain or restore trust? In gathering feedback also helps to communicate to your sub-ordinates that their opinions and feelings are valued, which is an important step in re-establishing trust. Get Feed back. Note: Attack the problem, not the person. Step 5 :

44. How to regain or restore trust? The Bible says, "A gentle response defuses anger, but a sharp tongue kindles a temper fire." Get Feed back. Note: Attack the problem, not the person. Step 5:

45. How to regain or restore trust? How you say it is as important as what you say. Nagging never works. You’re never persuasive when you’re abrasive. Get Feed back. Note: Attack the problem, not the person. Step 5:

46. How to regain or restore trust? “Do not use harmful words, but only helpful words, the kind that build up and provide what is needed, so that what you say will do good to those who hear you. Get Feed back. Note: Attack the problem, not the person. Step 5:

47. How to regain or restore trust? Make Specific Changes Step 6 : Team members need to see that clear steps are being taken to change how the team operates and how those changes will impact the way they work going forward. 

48. How to regain or restore trust? Communicate Clearly and Consistently Step 7 : In most cases, Poor Communication is one of the main contributing factors to team members no longer trusting one another or leadership . Without frequent and clear communication, employees can feel unheard, unsupported, and unvalued.

49. How to regain or restore trust? Communicate Clearly and Consistently Step 7 : By communicating frequently and clearly, team members have a better sense of their role within the organization and can begin to trust that they won’t be kept in the dark on issues that impact their performance.

50. How to regain or restore trust? Promote Accountability Step 8: When people see that all members are held equally accountable, they can begin to count on others to do what they say they’re going to do. They will focus more on their own responsibilities instead of worrying about what additional work they may have to do to help the team achieve its goals.

51. Take Note: Restoring trust in a team is often more difficult than establishing it the first time . R estoring trust in a team could require a membership shake-up, especially if toxic behaviors have damaged relationships beyond repair . Regardless of the situation, consistency and transparency are vital to successfully rebuild trust.