Types of Listening

1. Alaine Dela Torre IHM21 Lorenz Benedict Doctor IHM21 Types of Listening

2. Types of Listening According to Function 1. Informative/Informational Listening - Listen to get nor getting some important information and comprehend for our daily occurrences such as weather forecast, sports, directions, instructions, and orders received from superiors, and the like.

3. 2. Evaluative/Critical Listening - a kind of listening that can be done by judging or analyzing the informations gathered nor be heard. - The listener distinguishes and listens very carefully with a critical mind before believing, accepting, or reacting to what was heard after judging the evidence, arguments, facts, nor an opinions presented by the speaker’s point of view.

4. 3. Emphatic Listening - a healing and soothing process that can help us (listener) to understand and to gain a perspective of the speakers problem. - involves physical, emotional, and intellectual aspects of a listener . - I nvolves physical, emotional, and intellectual aspects of a listener .

5. 4. Appreciative Listening - aims to seek pleasure, personal satisfaction, and appreciation. Characteristics of the different types of listening and some tips on how to be an effective listener : 1. Informational Listening The goal is to accurately receive information from another person. It does not involve criticizing or judging, only learning. Sample scenarious include following directions, exchanging ideas, nor learning about someone through personal stories.

6. Tips for Informative Listening Focus on key points. Take notes. Link common ideas together. Repeat information silently or aloud. 2. Critical Listening The goal is to consider ideas heard from speaker to decide if they make sense. It helps in making decisions based on logic and evidence, rather than on emotion. Sample scenarios include listening to a political debate, a radio program, or a restaurant critique.

7. Tips for Critical Listening Look for evidence to support ideas. Consider the source of the evidence. Check for Logical reasoning. Make a special effort to understand what the speaker is saying. 3. Emphatic Listening The goal is to understand what the speaker is saying and feeling. It involves making effort to look at the worldthrough someone else’s view. Sample scenarious include listening to an irate client, helping a friend with an emotional situation, or listening to someone who received a bad news.

8. Tips for Emphatic Listening Paraphrase what the other person says to seek understanding. Focus on the speaker’s emotions. Avoid judging or criticizing; let the person “ventilate” if needed. 4. Emphatic Listening The goal is to listen for enjoyment or entertainment. It does not involve serious analysis or evaluation of information. Sample scenarios include attending a rock concert, listening to music at home, or going to a Broadway show. Tips for Appreciative Listening Make an effort to block out background noise. Avoid engaging in conversation. Turn off electronic devices (cell phones, PDAs, watch alarms)

9. Types of Listening Acccording to Mode Competitive or Combative Listening - occurs when you are more interested in promoting your own point of view than understanding or exploring someone else’s view. -listen for flaws or weak points and internally formulate rebuttal, and plan a devastating comeback that will destroy your opponent’s argument, and be the victor.

10. 2. Passive or Attentive Listening - Happens when you are genuinely interested in hearing and understanding another person’s point of view. - You are attentive, but you passively listen. You assume that you heard and understood the message, but you ignore it and do not verify if you are right or wrong.

11. 3. Active or Reflective Listening - Most important listening skill. - You are truly interested in what the speaker is thinking, feeling, and wanting, or what the message means. - You are active in checking out your understanding of the message before responding. - You paraphrase the message, and send it back to the sender for verification; thus, communication becomes effective.

12. Thank You For Listening 