Types of staff development

Types of staff development for hospitals

1. Prepared by:
Ahmed mohammed zinhom
TYPES OF STAFF DEVELPMENTTYPES OF STAFF DEVELPMENT

2. Objectives:
At the end of this session the participants
will be able to:
1- compare between the four types of staff
development:
)Induction& orientation training, Skill training,
Leadership training, Continues training(.
2- Define organization socialization

3. 3- Discuss socialization categories .
4- List organizational phases.
5- Differentiate between successful & un successful socialization.
6- identify common problems in employee
orientation.
7- recognize the impact of staff development on
nurses ,organization, and society.

4. outlines
1.Introduction.
2. Four types of staff development:
A. Induction& orientation training.

organization socialization
socialization categories .
organizational phases.
successful & un successful socialization.

5. Out lines Out lines
B. Skill training.
C. Leadership training.
D. Continues training.
3- common problems in employee
orientation.
4- The impact of staff development
on nurses, organization, and society.

6. Introductio
n
* Staff development programs is very important in any career
for improving the quality of work and coping with the
surrounding changes and demands
* it will assist each employee to:
-To improve performance in her or his present position.
-To acquire personal and professional abilities that
maximize the possibility of career advancement.

7. Types of staff
development

8. Induction & Orientation training:-

A. Induction training:
 
Should be standardized to all agency new employees and
is provided during the employee’s first 2 to 3days in the
agency

9. WHO SHOULD CONDUCT OR BE ACTIVELY
INVOLVED IN AN EMPLOYEE INDUCTION?
1- Members of HR.
2- Members of management.
3- Experts in Specific fields.

10. Objectives OF Induction training:

It provides the following information:
1( Identification of agency's philosophy, mission, history, and
goals.
2( Departmental structure.
3( Employment policies, purpose.
4( Holidays, vacations.
5( Sick time benefits and employees health services.
6( Position classifications and promotion opportunities.
7( In-services education.
8( Socialization.

11. B. Orientation training:B. Orientation training:
•* Is an individualized training program
after induction training is completed.
•* an employee should be oriented by
the requirements of the position for
which he/ she was hired.

12. Purpose Purpose
To help new staff form positive first
impressions, that he/she belongs to the
organization, feels welcome and
supported;
To assist in understanding the culture and
values;

13. Cont ,Cont ,
To reduce anxiety .
To reduce employee turnover .
To save time for supervisor & colleagues.
To Develop Realistic Job Expectations
and Job Satisfaction .
SOCIALIZATION

14. Organizational SocializationOrganizational Socialization
The process of adjusting to a new
organization
The process by which an individual
acquires the social knowledge and skills
necessary to assume an organizational
role.

15. Socialization categoriesSocialization categories
1. Preliminary Learning )discovery( learning will
be necessary what to learn whom to learn
from , learning about the organization including
the goals, values, and policies of the
organization ,learning to function in the work
group values, norms, roles, and friendships
within the group.
2.Learning how to perform the job: necessary
skills and knowledge for a particular job,
Personal learning : learning from experience
with the past job and organization

16. Socialization phases Socialization phases
1- Anticipatory socialization:
This stage occurs before new
hires join the organization Through
interacting with representatives of
the organization )e.g., recruiters,
managers(,
 new hires develop expectations
about the organization and the job
prior to organizational entry.

17. Cont ,Cont ,
2-Encounter:

When new employees begin a new
job, they start to learn about job tasks
and receive training.
Managers can exert their influence by
helping new employees understand
their roles and duties.

18. Cont ,Cont ,
3- Settling:
New employees begin to feel
comfortable with their job demands and
social relationships.
They will be interested in the
organization’s evaluation of their
performance and in learning about
potential career opportunities within the
organization.

19. Successful & un successful socializationSuccessful & un successful socialization
Successful Socialization:
Newcomer develops greater
knowledge of the organization and
work group,
attitudes that make performing, fitting
into, and remaining with the
organization,
 employee satisfaction,
commitment طاطبَاطتِبَرْتِاِبَ& loyalty to the
organization ,
achieving high performance .

20. Unsuccessful SocializationUnsuccessful Socialization
Results in unmet
expectations ,
 Dissatisfaction ,
Lack of commitment ,
 Turnover

21. what employees should learn and what employees should learn and
develop through socialization?develop through socialization?
Performance proficiency
Learning and mastering the knowledge, skills
and abilities to perform the required work
task proficiently.
People
Establishing successful and satisfying work
relationships with organizational members.
Politics
Gaining information regarding formal and
informal work relationships and power
structures.

22. Cont, Cont,
Language
Understanding the profession’s technical
language as well as acronyms unique to the
organization.
Organizational goals and values
Understanding the rules or principles that
maintain the integrity of the organization.
History
Learning the organization’s traditions, customs,
personal background of other members.

23. Content of orientation programContent of orientation program
(I)General information about the daily
work routine;
(ii)A review of organization’s history,
objectives, as well as how the employee’s
job contributes to the organization`s
needs .
(iii)A detailed presentation ,perhaps, in a
brochure, of the organization policies,
work rules and employee benefits.

24. Cont ,Cont ,
Educate the attendees about the history of the
organization, the financial performance of the
organization and the marketing initiatives of the
hospital.
services of the organization.
The organization structure.
Location of department and employee facilities.
Rules, regulations and daily work routines.

25. Cont Cont
Terms and conditions of service including
wages, working hours, overtime, holidays etc.
Benefits and services for employees.
Job opportunities for training, promotions,
transfers.
Safety measures.
Grievance procedures.ىوكشلا وا ملظتلا ةباطتك

26. Common problems in employee Common problems in employee
orientation.orientation.
Busy or Untrained supervisor.
Too much information.
Emphasis on formal, one-way communication
– Not giving newcomers a chance to discuss
issues of interest or ask questions.
No evaluation of program

27. Cont Cont
Lack of follow-up
The program was not planned.
The employee was unaware of the job
requirements .
The employee does not feel welcome.
One-shot mentality(Limiting the orientation
program to only the first day at work) .

28. Designing and implementing an Designing and implementing an
orientation programorientation program
Set general goals and objectives .
Determine whose responsible for the
program.
Determine who need the orientation
program.
Select content and delivery method .
Evaluate the effectiveness of orientation
program.

29. To make orientation program must
consider the following variable:
1. Size of agency.
2. Philosophy of agency, nursing
practice, and staff development.
3. Instructional staff.
4. Resources available.
5. Staff development policies.
6. Staffing pattern.

30. 2- Skill training program:
Refer to an ongoing-on-the-job
instruction that is given to enhance
the worker's performance in their
present job.
This program is directed towards
providing employees with basic
skills and attitudes required for the
job.

31. Objectives:
1.Provide the hospital and patients
with staff who know and are able
to perform effectively.
2. Enable employees to meet
standards established for
quantity and quality of
performance.
3. Promote job satisfaction and
reduce conflicts.

32. cont.
4. Develop employee's skills required
for the efficient performance of
his/her function.
5. Help employee to be familiar
with changes in methods and
techniques.
6. Meeting the job related learning
needs of the nurse and other
personnel.

33. cont.
7.To maintain high standard of nursing
care to patients, which would increase
the level of satisfaction of patients /
relatives.
8. To improve communication
skills among nursing personnel.
9. Increase competence of care.

34. Content:
The program covers:
1.Technical and manual skills.
2. Communication skills, which
are vital to good nursing care

35. 3- Leadership and management
development program:
•This program is directed towards
preparing a selected group of
employees for management and
leadership position, growing
responsibilities and new positions in
nursing.

36. Objectives:
1.Develop leadership and
management competency among
personnel.
2. Increased delegation of authority
and developing professional
accountability.
3. Promote good morale among
administrative personnel.

37. cont.
4. Reduce the cost of turnover in
top position.
5. Broaden selection possibility for
promotion.

38. 4.Continuing education:
Continuing education is the
part of staff development
designed to:
a. Assist nursing personnel to
gain new knowledge and
skills.

39. 2. Review and add to
knowledge already gained.
3. Investigate new approaches
in nursing.
4. Strengthen their clinical
competencies.
cont.

40. cont.
Continuing education can be
offered to groups from various
positions classifications as:
1. Supervisor.
2. Head nurse.
3. Staff nurse.
4. Clinical specialist.
5. Staff development educator.
 

41. cont.
•Objectives:
1. Meeting the learning needs of
the nurse following basic nursing
education.
2. Meeting the job related learning
needs of the nurse and other
personnel.

42. cont.
3. Promote the development of
knowledge, skills and attitudes
for the enhancement of nursing
practice, thus improving health
care to the public.
4. To investigate new approaches
in nursing.
5. Updated information on a regular
basis to ensure best possible
care is provided to patients

43. cont.
6. To assist nursing personnel to
gain new knowledge and skills.
7. To enhance and promote
nursing leadership competencies.
8. To offer innovative and creative
approaches to the nursing care of
patients for the purpose of
achieving improved competence
in nursing care.

44. The impact of staff
development on nurses
1.Identify hospital committees on
which staff nurses can become
members; recognize the conditions
for membership.

45. cont.
2. Important to success in a work
group and in the organization
itself.
3. Better morale.
4. Greater pride in work.
5. Reduce anxiety that new
employees feel when beginning
the job.

46. 6. Socializing the employee into the
workplace contributes to unit
effectiveness by reducing
dissatisfaction, absenteeism, and
turnover.
7. Increasing employee's personal
and professional satisfaction.
cont.

47. cont.
8. Helps the new nurse develop
any necessary skills.
9. Update with new techniques,
new methods, new machines,
and equipments for doing the
work.
10. Promoting safety measure.

48. 11. Increasing the knowledge and skill
for people for a definite purpose.
12. To achieve a change in the
behavior of those being trained.
13. Employees will acquire new skills,
technical knowledge, problem solving
ability, and attitudes.
cont.

49. cont.
14. Even the employees are
experienced workers, it is
necessary to refresh.

15. Provide the opportunities for
education and self development.

50. 16. The employees become motivated.
17. Better cooperation.
18. Greater loyalty.
cont.

51. The impact of staff development
on organization
1.Read the overall philosophy,
goals, and standard of nursing care
adopted by nursing service as the
criteria for determining quality
care.

52. cont.
2. High productivity.
3. Reduce operating costs.

4. Fewer accidents or mistakes.
5. Teaching employees to efficiently
operate new machine which are
installed or are likely to install in the
near future.

53. cont.
6. Employees perform their job
effectively and efficiently.
7. Helps the newly recruited
employees to be productive in
minimum amount of time.

54. cont.
8. A manager can make use of
training to help him manage.
9. The benefits to be obtained
from training are many
times more than the overall
costs of training.
10. Improve competence of the
organization.

55. cont.
11. Reduce the need for constant
and close supervision.
12. Help the management to
standardize the job
performance.

56. cont.
13. Help in increasing both
quantity and quality of
output.
14. Make better and economic
use of materials and
equipment.

57. cont.
15. Wastage will be low.
16. Helps in building an efficient
and cooperative workforce.
17. Manager can use training in
improving his/her planning,
organizing, controlling.

58. cont.
18. Increases the stability and
flexibility of the organization.
29. Improving the performance
by reducing the gap
between expectations and
achievements.
20. Prepare new graduates for
first line supervisory
positions.

59. The impact of staff development
on society
1.Enhance the quality of client
care.
2. Efficient performance in work.
3. Rendering better service to
patient.

60. cont.
4. Promoting safety measure.
5. Help the institution meet its
corporate responsibilities in the
community.
6. Employees know community
needs.
7. Receive maximum benefits
at minimum cost

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