Understanding Ergonomics in tourism and hospitality (2).pptx

ergonomics

1. ‘ Ergonomics and Facilities planning for the Hospitality Industry ’ BY: MR. JAYSON M. MORDEN

2. What is the range of facilities in the tourism and hospitality industry?

3. W h a t i s E r gono m i c s i n H osp i tal it y Indus t ry? Ergo n means ‘work’ and nomos means ‘ natural law’ As a science, ergonomics identifies the physical properties of work and how the way it is done affects the body. The primary goal is to fit jobs to people, not people to jobs. Ergonomics (or human factors) prevents these types of injuries by fitting the job to the person using proper equipment and work practices. This results in the safest way to work and prevents workplace injuries. The high number of sprains and strains (musculoskeletal injuries — MSIs) in the hospitality industry concerns employers, workers. 

4. What i s e rgonom ic s and i ts i mp o r tan c e ?  Ergonomics is an important part of research in the product development process . Its purpose is to increase the safety, comfort and performance of a product or an environment, such as an office. Ergonomics uses anthropometrical data to determine the optimum size, shape and form of a product, and make it easier for people to use.

5. Purpose of E r gono m ic s Ergonomics can roughly be defined as the study of people in their working environment. More specifically, an ergonomist (pronounced like economist) designs or modifies the work to fit the worker, not the other way around. The goal is to eliminate discomfort and risk of injury due to work.

6. F i ve a sp e ct s of E r gono m i c s There are five aspects of ergonomics: safety , comfort , ease of use , productivity/performance , and aesthetics . Based on these aspects of ergonomics, examples are given of how products or systems could benefit from redesign based on ergonomic principles.

7. 1. Safe t y 2. Comfo r t Medicine bottles: The print on them could be larger so that a sick person who may have impaired vision (due to sinuses, etc.) can more easily see the dosages and label. Ergonomics could design the print style, color and size for optimal viewing. Alarm clock display: Some displays are harshly bright, drawing one’s eye to the light when surroundings are dark. Ergonomic principles could redesign this based on contrast principles. F i ve a sp e ct s of E r gono m i c s

8. 3. E as e of u s e Street Signs: In a strange area, many times it is difficult to spot street signs. This could be addressed with the principles of visual detection in ergonomics. 4. Productivity/performance Voicemail instructions: It takes too long to have to listen to all of the obvious instructions. Ergonomics could address this by providing more options to the user, enabling them to easily and quickly skip the instructions. 5. Aesthetics Signs in the workplace: Signage should be made consistent throughout the workplace to not only be aesthetically pleasing, but also so that information is easily accessible

9. CHAPTER 1 ‘UNDERSTANDING HOSPITALIY FACILITIES PLANNING AND ERGONOMICS’

10. OBJECTIVES At the end of the chapter, the students will be able to: Differentiate the concepts of facilities planning, layout, and design; enumerate the different hospitality and tourism facilities; and describe ergonomics and human comfort and its significance to hospitality facilities planning

11. IMPORTANCE OF FACILITIES PLANNING AND HFE 1. As the tourism and hospitality industry is a fast-paced and growing industry, it is important that facilities planning be a priority and a continuing activity. 2. Facilities planning and HFE, when observed together, can make work easier, improve efficiency, and render the operational system more resistant to errors that are usually committed. 3. As such, it can increase productivity and reduce costs by reviewing the system and cutting all activities that are deemed unnecessary or wasteful, such as retraining of staff 4. Through facilities planning, there will be an effective utilization of resources, such as manpower, paraphernalia, workspace, and energy.

12. continuation... 5. Also, wastes such as fines and lawsuits can be avoided because of appropriate facilities planning and HFE by incorporating Occupational Safety and Health and Disaster and Risk Reduction concepts. 6. Facilities planning can also support sustainability initiatives (as the industry facilities contribute to a lot of wastes) through energy conservation and adopting green building systems and processes. 7. Lastly, through facilities planning, firms can cut down on losses and achieve optimum profitability through their materials handling, process flow, and physical design

13. HOSPITALITY & TOURISM FACILITIES HOTEL RESORT

14. TOURISM ENTERPRISES RESTAURANT HOSPITALITY & TOURISM FACILITIES

15. DEPARTMENT STORE SHOP HOSPITALITY & TOURISM FACILITIES

16. MUSUEM TRAINING CENTER HOSPITALITY & TOURISM FACILITIES

17. ‘ PRINCIPLES OF INTERIOR AN ‘ EXTERIOR DESIGN ’ CHAPTER 2

18. OBJECTIVES At the end of the chapter, the students will be able to: discuss the basic principles of design, both the interior and exterior of hospitality facilities; demonstrate the importance of design in hospitality facilities planning; identify designs; and4. evaluate the relationship of the interior and exterior designs.

19. D E SI G N I NG →A PROCESS OF CREATING A PLAN AND SPECIFICATIONS FOR MAKING OR PRODUCING AN OBJECT OR SPACE FOR IMPLEMENTATION TO ADDRESS A SPECIFIC GOAL OR PROVIDE A SOLUTION FOR A PARTICULAR PROBLEM TAKES ACCOUNT AESTHETICS, FUNCTION,UTILITY

20. ELEMENTS O F VISUAL D E SI G N 1. L IN E A . S T R A I GH T - → sturdy/strong and masculine,it belongs to architecture; it has its moods B . V E R T I C A L → expresses the spirit of Gothic;it is proud and exalted C. HO R I Z O N T A L → represents the horizon of the seascape;calm and peaceful D . D I A G O N A L →symbolizes the flight of geese; vigourous or even angry E . C URV E D L IN E → more subtle than the straight line;graceful and sensitive;it is femenine

21. CURVED Interior) DIAGONAL (Exterior) HORIZONTAL (Exterior)

22. Frank Gehry's Guggenheim Museum in Bilbao shows how lines create dynamism and movement both in its exterior and interior designs.

23. 2. Color - Colors are part of the surroundings, both in nature and in manmade environments. They are integral parts of a human's sensory perception and can affect one's emotions because of symbolism through association and synthesis. Colors may be distinguished by tones and results in hues of the spectrum.

24. Hues of the Spectrum Primary colors are commonly known as blue, red, and yellow. Secondary colors are commonly known as green, violet, and orange. Tertiary colors are the combinations of the following colors: red-orange, yellow-orange, yellow-green, blue-green, blue-violet, and red-violet.

25. Color Scheme The color scheme is an important element in communicating the message of the design. Monochromatic - utilizes one color in different hues or tones. Complementar y - are colors that are located opposite each other in the color wheel (e.g., yellow and violet). Split-complementary - refers to a color and the two colors besides its complement (e.g., yellow, blue-violet, red-violet). Analogous -are three or more colors beside each other in the color wheel. Triads- are related to the use of three colors.

26. Psychological Significance of Colors Sir Isaac Newton discovered the color spectrum, its organization, and its composition. However, studies show that as early as the ancient Egyptian period, humans have used colors to create the moods of spaces to achieve a holistic design Johann Wolfgang von Goethe wrote the book Theory of Colors in 1810. Several studies on the psychology of colors were done and the general findings are stated below: Red-orange -heat , stimulation, activity, richness, splendor, dignity Pink -daintiness, gaiety, animation Yellow , yellow-green - dryness, crispness, relaxation, warmth, light, cheer Green-blue -coldness, spaciousness, passivity, tranquility Violet -coolness, limpness, dullness, daintiness, reservation, femininity1 Brown -warmth

27. Some examples of how the food industry has used colors in creating a brand for their business, thus establishing strong recollection in their patrons Both fast-food chains use bright colors as their dominant color

28. How to Use Color In order to create the necessary ambiance to conform with the theme and concept of a hospitality or tourism facility, it is important to decide which of the following is needed: To create a cool or warm atmosphere To create a spacious or a small space To create a dark or bright room To denote as code of function and safety To stimulate or reduce excitability The common applications of colors in rooms and spaces according to the building type are as follows: Offices-cool and pastel Industrial Plants - red for fire equipment, yellow for danger areas, green for first-aid stations Residences-varies according to function and style Commercial-stimulating and exciting colors in lobbies, neutral in corridors Institutional-pastel colors

29. 3. Form and Shape - The primary elements of form are points and lines that create the shape of an object, room, or edifice. From a single point to a dimensional line, then from a line to a two-dimensional plane, this would eventually evolve into a three-dimensional volume . For each element, its first consideration is its conceptual element, then a visual element in the vocabulary of architectural design.

30. 4. Texture - This refers to the quality of the surface treatment. More often than not, texture is associated with the kind of materials used. Polished stones can reflect light and will sparkle when lighted. Raw stones are rough and coarse, giving the building or object a feeling of strength and simplicity. Texture depends on the choice of materials and how they are used. The materials are indicators of the character of the final effect and should complement and supplement the concept of the facility.

31. 5. Light - The provision of light in a room or space can either be manmade or natural The choice of lighting is critical in the translation of any space or object. Lighting can be categorized by what the task the designer wants to achieve. Lighting for a defined purpose is also termed as general lighting. This illuminates the whole space or room. This is used if there are tasks that would require movement in the area. Lighting as an accent. This type of light provides emphasis to an object, a space, or sometimes a wall. .Lighting as the generator of mood. This is used to create an ambiance that goes with the concept of a facility.

32. It is important that the activities in the area be considered in specifying a lighting fixture for artificial lighting and the placement of openings, such as doors, windows, mirrors , and even roofs, for natural lighting. The following figure shows both natural and artificial lighting.

33. 6. Pattern - The choice of patterns should not be taken as a stand-alone element of design as it is a part of the whole. Patterns can provide interesting points in the space. It can give a sense of direction and dimension and can produce energy and vitality. A professional in the design industry can determine what patterns can be mixed and matched. a.Complex - It a composition of several crisscrossing lines that gives intricacy to the design. It can liven up a group in the right amount, or it can be overwhelming in a small space. b. Vertical Lines -They are used to add height in a small room. c. Horizontal Lines - They can give a sense that the space is bigger or shorten the height of a tall room. d. Flora l-it is a design that shows general and accent lighting. e. Motifs - They are patterns normally related to an architectural style. f. Animal Prints - These are not limited to fur or skins; they can also be a stylized representation of animals.