Unit 1st.KNOWLEDGE MANAGEMENT .KNOWLEDGE MANAGEMENT..pptx
TanzeelaBashir1
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35 slides
Jun 04, 2024
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About This Presentation
.KNOWLEDGE MANAGEMENT.
Size: 652.69 KB
Language: en
Added: Jun 04, 2024
Slides: 35 pages
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KNOWLEDGE MANAGEMENT Presented By: Tanzela Bashir
Introduction to Knowledge Management Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organizational objectives by making the best use of knowledge Knowledge management is the conscious process of defining, structuring, retaining and sharing the knowledge and experience of employees within an organization. The main goal of knowledge management is to improve an organization's efficiency and save knowledge within the company.
The main goal of knowledge management is to improve an organization's efficiency and save knowledge within the company. Often it is referring to training and learning in an organization or of its customers. It consists of a cycle of creating, sharing, structuring and auditing knowledge, in order to maximize the effectiveness of an organization’s collective knowledge .
Definition of Knowledge Management “Knowledge Management is the process of creating, sharing, using and managing the knowledge and information of an organization .” Knowledge management is the creation, transfer, and exchange of organizational knowledge to achieve a advantage. (John Girard & JoAnn Girard Leading Knowledge 2.0 ) KM is the process through which organizations generate value from their intellectual and knowledge-based assets. ( Meridith Levinson CIO Magazine)
Definition of Knowledge Management Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. Wikipedia: Knowledge Management Knowledge Management (KM) refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge UNC-Chapel Hill: School of Information and Library Science Knowledge Management is the way you manage your organization, when you understand the value of your knowledge (Nick Milton)
Why knowledge management is important? Knowledge management is important because it boosts the efficiency of an organization's decision-making ability. In making sure that all employees have access to the overall expertise held within the organization, a smarter workforce is built who are more able to make quick, informed decisions that benefit the company.
Innovation is easier to foster within the organization, customers benefit from increased access to best practices and employee turnover is reduced . Knowledge Management Technologies also support knowledge management systems and benefit from the knowledge management infrastructure, especially the information technology infrastructure. Knowledge Management Technologies
R ole of technology for modern knowledge management Information Technology Communication plays vital roles in Knowledge Management which include the following, IT plays as a facilitator in Knowledge Management ( facilitates documents management , data storage, access of information, dissemination, exchange and sharing of ideas ), IT provides solutions to Knowledge
Companies begin the knowledge management process for many different reasons. Companies begin the knowledge management process for many different reasons. A union or acquisition could division the need for collecting knowledge and encouraging teams to share their expertise. The imminent retirement of key employees could demonstrate the need to capture their knowledge. An upcoming recruitment drive shows the wisdom in using knowledge management to assist in the training of new employees.
Knowledge management process In organizing the knowledge management for an organization, there is a four-step knowledge management process that can be followed. 1. Discovery How will knowledge inside the organization be discovered? In every organization, there are multiple sources of knowledge. In this step of the process, the sources of knowledge are identified, as well as where critical knowledge is kept, what can be learned from this knowledge and if there are areas in which knowledge can be lost during the process. The discovery process is helped by a solid understanding of the knowledge flow of the organization.
2. Capture How will new and existing knowledge be stored? Every organization contains a vast amount of knowledge, and it must be stored and organized in a deliberate manner. By creating a system that is mapped and categorized, knowledge is more easily accessed and the organizational structure is increased. This can include scanning documents, using metadata and indexing. 3. Process How best can this knowledge be synthesized and incorporated? This step involves a deep analysis of the knowledge gathered in the previous two steps. The organization must organize and assess the knowledge to see how best it can be folded into the structure of the organization. This step is when an organization should be establishing and promoting a cultural shift toward knowledge sharing and developing employees to be innovators.
4. Share and benefit How best can individuals within the organization access this knowledge? The point of knowledge management is to enable easy access to knowledge within the organization. Building a system that works is the first step, but individuals need to understand how to use that system. Implementing training programs can help increase the understanding of knowledge management systems. Once the system is being used, the company benefits from increased efficiency, better decision making, and more innovative employees.
F our components of knowledge management? What are the four components of knowledge management? The best four components of knowledge management are people , process , content and strategy . Regardless of the industry, size, or knowledge needs of your organization, you always need people to lead, sponsor, and support knowledge sharing. You need defined processes to manage and measure knowledge flows.
3 main areas of knowledge management Accumulating knowledge Storing knowledge Sharing knowledge The goal is to enable organizational learning and create a learning culture, where the sharing of knowledge is encouraged and those who seek to learn to better themselves find it easy to do so. When thinking about knowledge management, it is helpful to consider the types of knowledge and how possible it is to share that knowledge within an organization .
Types of Knowledge i ). Tacit knowledge is subconsciously understood and applied, developed from direct experience and action, and usually communicated through informal conversation and shared experience Tacit knowledge is more intuitive, less easy to package and share with others. Examples of tacit knowledge are innovative thinking and understanding body language . Tacit knowledge is a vital component of knowledge in any system. A key challenge in KM is to find ways to structure and record tacit knowledge so that it becomes explicit. If this is not done significant value is quickly lost when people move on from an organization .
ii) Explicit knowledge ii ) Explicit knowledge is more precisely and formally articulated, and removed from the original context of its creation or use. Explicit knowledge is information that is easily codified and taught, such as how to change the toner in a printer and mathematical equati ons . Successful knowledge management will improve an organization in several ways. It will ensure that the specialized knowledge of employees does not leave with them, or go unutilized by other employees who would benefit from that knowledge. It allows for better situational awareness, as well as opening doors for learning about best practices, lessons learned, and overall organizational improvement .
Knowledge management framework People - Knowledge management must be arranged within the company, and an ethos of sharing knowledge must be built into the DNA of the company and incentivized. Process - There needs to be a clear system for all steps of knowledge management, while also leaving room for innovation. Technology - Technology supports knowledge management, allowing knowledge to be searched for, found, and accessed within knowledge management systems. Technology also allows people to communicate better. Governance - The organization’s governance must prioritize and reward knowledge sharing. Without this step, instituting knowledge management systems will be a battle.
knowledge management systems Knowledge management systems are IT solutions that allow for the storage and retrieval of the information stored within the company, allowing for better collaboration and more efficient problem-solving. Depending on what your company needs, they will have different features.
knowledge management in education
what is knowledge management in education Information practices and learning strategies known as knowledge management are gaining acceptance in the field of education . At the most basic level, knowledge management can be described as a set of practices that helps to improve the use and sharing of data and information in decision-making . Knowledge based learning is learning that revolves around both the knowledge that the student already has, and the understanding that they are going to achieve by doing work.
Why is knowledge important in education? Knowledge is like glue that sticks information as well as learning together. When we have prior knowledge about a topic, we understand it better. It plays an important role in students' life especially in the school. If they don't have related knowledge , they face difficulties in understanding the text.
I mportance of educational administration and management? A successful school is about much more than teaching. While good teaching and learning are crucial, the administration that supports it is key to providing a well-rounded education that includes the whole child. Effective administration and operations support an education that goes well beyond imparting knowledge.
knowledge based skills Knowledge - based skills or specialist skills are Knowledge you have of specific subjects, procedures, and information necessary to perform particular tasks or group of tasks. ... Physical or technical skills like the ability to make things. Computer skills , Communication skills . Managerial ability . Knowledge management is important because it boosts the efficiency of an organization's decision-making ability. In making sure that all employees have access to the overall expertise held within the organization, a smarter workforce is built who are more able to make quick, informed decisions that benefit the company.
knowledge management strategies A knowledge management strategy is a plan of action that outlines how your organization will manage company information, data, and knowledge to improve your productivity and efficiencies. The most successful of these strategies are closely aligned with individual department and company-wide objectives.
Common Practices Of Information And Knowledge Management Strategies When setting out to form a comprehensive knowledge management strategy, every organization is unique. There are, however, common practices that span organizations and industries, including: Increasing awareness and understanding of knowledge management in your company Identifying potential benefits to build a use case for your organization Attracting resources for implementation Communicating best practices Providing a communicable plan about where your organization is now, where you want to be, how knowledge management will get you there, and how you will measure that
Developing a Knowledge Management Strategy KM strategy is a plan that describes how an organization will manage its information and knowledge better for the benefit of that organization and its stakeholders . A good KM strategy is closely aligned with the organization’s overall strategy and objectives. A good, clear KM strategy can help to: increase awareness and understanding of KM in your organization Articulate the business case and identify potential benefits Gain senior management commitment Attract resources for implementation Communicate good KM practice Give a clear, communicable plan about where you are now, where you want to go, and how to plan to get there Give you a basis against which to measure your progress,
5 Core Considerations for a Knowledge Management Program A successful knowledge management program will consider these five areas: People . Your program should increase the ability of individuals within the organization to influence others with their knowledge. Processes . The processes you establish should include best practices and governance for the efficient and accurate identification, management and dissemination of knowledge. Technology . The technology you choose should enhance how you configure and use tools and automation to enable knowledge management. Structure . Organizational structures should transform to facilitate and encourage cross-discipline awareness and expertise. Culture . Your organization should establish and cultivate a knowledge-sharing, knowledge-driven culture for long-term success.
R ole of knowledge in learning Knowledge is like glue that sticks information as well as learning together. When we have prior knowledge about a topic, we understand it better. It plays an important role in students’ life especially in the school. If they don’t have related knowledge , they face difficulties in understanding the text. Well, there are four types of background knowledge that needs to be instilled in students from a very early age.
1. General Knowledge It helps children in developing their knowledge about what is happening in the world. Its main advantage is that they can relate background knowledge with the contextual one. It is essential for understanding a normal language. The meaning of a word in the mind depends on the knowledge and the background of the reader. Reading is a good source of knowledge. It not only increases the meaning of words but also makes the comprehension easier to read.
2. Vocabulary knowledge As already said, reading is the best source for knowledge. It is also a key to develop vocabulary skills of students. The more they read, the more they learn different words and how & where to use them. Importance of prior knowledge in education can be understood . Background knowledge enables the readers to have more options between multiple meanings of words.
3. Concept-based knowledge Prior background knowledge about a subject can also be taken by the means of conceptual understanding. Giving hands-on experiences is a great source for understanding concepts while reading . In other words, it takes students away from the classroom and brings them closer to the outside world. Discussions and envisagement are also helpful in developing conceptual knowledge of students. This helps in collecting different views and information about the world.
3. Concept-based knowledge Prior background knowledge about a subject can also be taken by the means of conceptual understanding. Giving hands-on experiences is a great source for understanding concepts while reading . In other words, it takes students away from the classroom and brings them closer to the outside world. Discussions and envisagement are also helpful in developing conceptual knowledge of students. This helps in collecting different views and information about the world .
4. Knowledge from books Many good books are filled with a lot of information which consist of deep meanings of the words and are filled with good amount of knowledge. Background knowledge about the geographical settings of a place, history, political movements, religious and cultural environment of the world might not be learnt in the textbooks being taught in schools. Even the languages used in these books make a huge difference in understanding the text .
Thus, parents play a vital role in providing prior knowledge to their children. It is due to the fact that a child’s education starts at home and their parents are their first teachers. After parents, teachers play an important role in the learning process of a child. It is essential for them to understand, evaluate and analyze what the students already know about a topic. It can be said that , “What students already know about the content is one of the strongest pointers of how well they will learn new information related to the content ”.
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