Katie Falch
408.802.5534
Objective: A full-time job that will utilize and expand my skills in the Seattle, WA area
Employment History
11/2008- Present Valley Medical Center, San Jose, CA
Pharmacy Technician
Support the pre-printed order process, screen refills requests through the
RAP program: Screen refill requests for eligibility using Health link,
Interact with Nursing, Medical and Pharmacy Staff (VMC and non-VMC)
to ensure timely processing (within 24 hours) of refill requests generated
on a daily basis, assist the refill authorization pharmacist with quality
assurance project measuring key dashboards measures for the clinic,
answer telephone and electronic communications from providers and
other healthcare professionals on a daily basis, assist pharmacists with
processing prescriptions for patient enrolled in the prescription
management program on a daily basis, assist in the Anti-Coagulation
Clinic with: Call patients with lab results, answer phones, help patients as
necessary, support the clinical pharmacists. Proficient in the following:
PMM and Cardinal Assist, WAM and EPIC systems, third party billing,
Excel, Access and Word. Input payroll for the clinical pharmacy staff.
Assisting my co-workers in various tasks as needed.
4/2011-Present Mission Junior College, Santa Clara, CA
Teaching Instructor for the Pharmacy Technician Program
Instruct modules for: RX processing and Outpatient. Teach students to:
type prescription on the computer with the correct drug name, correct
drug strength, and correct directions. Teach students how to pull the
correct medication from the pharmacy shelf (we have a simulation
pharmacy), count the correct number of the medication and
place in the correct vial size. Assist other instructors with their modules
when needed. Lecture students with up to date pharmacy data.
11/2003-2011 CVS Pharmacy/Longs Drugs Store, Los Gatos, CA
Pharmacy Technician
Type prescriptions, refill prescription on computer, dispense medication,
insurance billing, wrote medical correspondence, stocking shelves, store
inventory and provided excellent customer service; cashiering.
8/2004-10/2004 Longs Drug Store, Los Gatos, CA
Medical Assistant Externship (160 Hours)
Type patient prescriptions, refilled patient prescription on computer,
insurance billing, wrote medical correspondence, assisted in
administration of flu mist, provided excellent customer service, answered
phone, called doctor’s offices for authorization of authorization of refills
and new prescriptions, preformed inventory tasks.
2/2002-10/2003 Rite Aid, Santa Clara, CA
Pharmacy Clerk
Cashier, type prescriptions, refill prescriptions on computer, insurance
billing, stocking, provided good customer service.
2001-6/2002 City Of Santa Clara, Santa Clara, CA
Recreation Leader for Summer Day Care
Supervised children, worked with recreation aide’s team, organized
educational and recreational activities.