Chapter 1
Major Characteristics
of
U.S. Health Care
Delivery
Introduction
The United States has a unique system of
health care delivery.
The US health care delivery system is
complex and massive.
Introduction
“Health care delivery” and “health services
delivery”
Can have slightly different meanings,but in
a broad sense, both terms refer to the:
major components of the system
processes that enable people to receive
health care.
provision of health care services to patients.
Introduction
In contrast to the United States,
most developed countries have national
health insurance programs
referred to as “universal access”
•provide routine and basic health care
•run by the government and financed through
general taxes.
All Americans are not “entitled” to routine
and basic health care services.
Introduction
187.4 million Americans have private health insurance
coverage,
35.2 million Medicare beneficiaries, and
31.5 million Medicaid recipients.
Health insurance can be bought from:
1,000 health insurance companies
70 BlueCross/BlueShield plans
The managed care sector includes approximately:
540 licensed health maintenance organizations
(HMOs)
925 preferred provider organizations (PPOs)
Subsystems of
US Health Care Delivery
•Managed Care
•Military
•Vulnerable Populations
•Integrated Delivery
Managed Care
A system of health care delivery that:
1) seeks to achieve efficiency by integrating the
basic functions of healthcare delivery
2) employs mechanisms to control (manage)
utilization of medical services
3) determines the price at which the services are
purchased and how much the providers get
paid.
Subsystems of
US Health Care Delivery
Managed Care
Is the most dominant health care delivery system
in the United States and available to most
Americans.
Employers and government are the primary
financiers of managed care
An MCO functions like
•an insurance company
–it promises to provide health care services
contracted under the health plan to the
enrollees of the plan.
Subsystems of
US Health Care Delivery
Managed Care
Enrollee refers to:
a member
an individual covered under the plan
Health plan:
a contractual arrangement between the MCO and
the enrollee
•includes a list of covered health services to which
enrollees are entitled
uses selected providers
•usually primary care, general practioners
--the “gatekeepers”
•Look at Figure 1.1, page 5
Subsystems of
US Health Care Delivery
Subsystems of
US Health Care Delivery
Military
The military medical care system is available free
of charge to:
active duty military personnel of the U.S. Army,
Navy, Air Force, and Coast Guard,
certain uniformed nonmilitary services such as
•the Public Health Services and
•the National Oceanographic and Atmospheric
Association (NOAA)
Subsystems of
US Health Care Delivery
Military
The military medical care system is
well-organized
highly integrated
comprehensive
•covers preventative care
Subsystems of
US Health Care Delivery
Military
TRICARE
Financed by the military, and covers
families, dependents or retired
military
Subsystems of
US Health Care Delivery
Military
The VA health care system
available to retired veterans
focuses on
hospital, mental health and long-term care
Is one of the largest and oldest (1946)
organized health systems in the world
Subsystems of
US Health Care Delivery
Military
The mission of the VA health care system:
Provide medial care, education and
training, research, contingency support
and emergency management for the
Department of Defense medical care
system.
Subsystems of
US Health Care Delivery
Military
The VA health care system has:
over 1,100 sites
172 hospitals
206 counseling centers
40 residential care facilities
73 home health programs, and
provides care to 3.6 million
Subsystems of
US Health Care Delivery
Military
The VA:
Budgets over $20 billion
Employs over 182,000
Affiliates with
13,000 physicians
53,000 nurses
3,500 pharmacists
Subsystems of
US Health Care Delivery
Military
The VA is:
organized into 22 geographically-distributed
Veterans Integrated Service Networks (VISN)
•Each VISN
–coordinates its own services
–receives federal funds
Subsystems of
US Health Care Delivery
Vulnerable Populations
Particularly the poor, uninsured, minorities and
immigrants
live in disadvantaged communities and receive care
from “safety net” providers.
Subsystems of
US Health Care Delivery
Vulnerable Populations
Safety nets are not secure
Provider type and availability vary
Some individuals forego care and seek hospital
emergency services if nearby
Providers pressured to see the rising number of
uninsureds
Medicaid, the primary financial source for the safety
net, does not allow much cost shifting
Subsystems of
US Health Care Delivery
Integrated Delivery
The hallmark of the US health care industry:
to form integrated delivery systems (IDS)
IDS
are various forms of ownership and links among
hospitals, physicians and insurers
IDS’ objective:
To have one health care organization deliver a
range of services
Subsystems of
US Health Care Delivery
Integrated Delivery
IDS is
A network of organizations that provides or
arranges to provide a coordinated continuum
of services to
–defined populations held clinically and
fiscally accountable for outcomes and health
status
No Central Governing Agency;
Little Integration and Coordination
Technology-Driven and Focuses on Acute Care
High on cost, Unequal in Access, and Average in
Outcomes
Imperfect Market Conditions
Government as Subsidiary to the Private Sector
Market Justice vs. Social Justice
Multiple Players and Balance of Power
Quest for Integration and Accountability
Characteristics Of The U.S.
Health Care System
Characteristics Of The U.S.
Health Care System
No Central Governing Agency;
Little Integration and Coordination
The US system is different from other developed
countries
It is not centrally-controlled
•Central systems are less complex, less
costly
Has different payment, insurance, and delivery
mechanisms
Health care is financed both publicly and
privately
•Look at Exhibit 1.1, page 8
Characteristics Of The U.S.
Health Care System
Technology-Driven and Focuses on
Acute Care
The US invests in research and innovations
in new medical technology
Growth in science and technology helps
create demand for new services, despite
shrinking resources to finance sophisticated
care
Characteristics of The U.S.
Health Care System
Technology-Driven and Focuses on
Acute Care
Technology has had successful
interventions, but is overused
•This prohibits
–employers extending benefits to part-time
workers and
–insurers lowering premiums
Characteristics Of The U.S.
Health Care System
High on Cost, Unequal in Access,
and Average in Outcome
The United States spends more than any
other developed country on health care
Costs continue to rise at an alarming rate.
Many have limited access to basic care
Characteristics Of The U.S.
Health Care System
High on Cost, Unequal in Access, and
Average in Outcome
Access
The ability of an individual to obtain
health care services when needed
Characteristics Of The U.S.
Health Care System
High on Cost, Unequal in Access, and
Average in Outcome
Access
Is restricted in the US to those who:
2.Have health insurance through an
employer
2. Are covered under a government program
3. Can afford to buy insurance out-of-pocket
4. Are able to pay for services privately
High on Cost, Unequal in Access, and
Average in Outcome
The absence of insurance inhibits a
patient’s ability to receive well-directed,
coordinated, and continuous care to
primary and specialty services if referred.
Characteristics Of The U.S.
Health Care System
Imperfect Market Conditions
Under national health care programs,
patients have varying degrees of choice in
selecting providers
true “free market” forces are virtually
nonexistent.
Characteristics Of The U.S.
Health Care System
Imperfect Market Conditions
In a free market,
multiple patients (buyers) and providers
(sellers) act independently.
patients should be able to choose their
provider based on price and quality
Characteristics Of The U.S.
Health Care System
Imperfect Market Conditions
For the health care market to be free,
unrestrained competition must occur among
providers, on the basis of price and quality
Characteristics Of The U.S.
Health Care System
Imperfect Market Conditions
A free market requires that patients have
information about the availability of various
services
Characteristics Of The U.S.
Health Care System
Imperfect Market Conditions
In a free market, patients as consumers
must:
directly bear the cost of services received.
make decisions about the purchase of health
care services
Characteristics Of The U.S.
Health Care System
Government as Subsidiary to the
Private Sector
In most developed countries,
•government plays a central role in the provision
of health care.
In the US,
•the private sector plays the dominant role
because of American tradition, and the desire to
limit government
Characteristics Of The U.S.
Health Care System
Market Justice and Social Justice:
Conflict Throughout Health Care
Market justice and social justice are:
two contrasting theories that govern the
production and distribution of health care
services in the United States.
Characteristics Of The U.S.
Health Care System
Multiple Players and Balance of Power
The key system players have been:
–physicians
–administrators of health care institutions
–insurance companies
–large employers
–government
Characteristics Of The U.S.
Health Care System
Quest for integration and accountability
In the U.S., there is:
•a drive to use primary care as the organizing hub
for continuous and coordinated health services
with seamless delivery
Accountability
•ethically providing quality health care in an
efficient manner
•safeguarding one’s own health and using
resources sensibly
Characteristics Of The U.S.
Health Care System
Health Care Systems Of Other
Developed Countries
Most western Europe has universal
access
Models for national health systems:
1. National Health Insurance
2. National Health System
3. Socialized Health Insurance System
Look at Table 1.1, page 16
National Health Insurance
Canada uses this system
Core of care delivered by private providers
Tighter consolidation of the financing,
coordinated by government
Health Care Systems Of Other
Developed Countries
National Health Systems
Great Britain uses this system
finance a tax-supported national health insurance
program:
government manages the infrastructure for the
delivery of medical care
most medical institutions are operated by
government
most providers are government employees
Health Care Systems Of Other
Developed Countries
Socialized Health Insurance Systems
Germany uses this style
Health care is financed through government-mandated
contributions by employers and employees
Health care delivered by private providers
Sickness funds collect and pay for services
Insurance and payment is closely integrated
Delivery characterized by independent, private
arrangements
Government exercises overall control
Health Care Systems Of Other
Developed Countries
Systems Framework
Systems consist of:
a set of interrelated and interdependent
components designed to achieve some
common goals
Systems Framework
The systems framework:
explains the structure of health care services in
the U.S. based on the foundations
provides a logical arrangement of various
components
demonstrates a progression from inputs to outputs
The framework outlines:
System Foundations
System Resources
System Processes
System Outcomes
System Outlook
Look at Figure 1.2, page 18
Systems Framework
Conclusion
The U.S. has a unique system of delivery,
therefore
continuous and comprehensive care is not
enjoyed by all Americans
it’s a patchwork of subsystems
No country has a perfect system
The Systems Framework is an
organized approach to understanding the
components of the US health care
delivery system
Slides created by:
Elizabeth A. Berzas
Chair and Program Director
Our Lady of the Lake College
Department of Health Services
7434 Perkins Road
Baton Rouge, LA 70808
(225) 786-1706 [email protected]
www.ololcollege.edu