Process Auditing as per VDA 6.3 Kiran Walimbe The VDA recommends it’s members to apply VDA 6.3 (2016) standard for the implementation and maintenance of Quality management System, because it believes, higher expectations of products require robust processes which must be secure throughout the entire manufacturing and supply chain. While a System audit of TS 16949 or ISO 9001 seeks out the ‘Conformance’ of the organization to the written standards, the Process audit by VDA 6.3 way verifies the ‘Performance’ of the organization. Conformance or Performance…
Process Auditing as per VDA 6.3 Kiran Walimbe The Generic Launch Pad & the four drivers of Process Effectiveness – PR, TO, CO, RI The processes get analyzed in such a way that Risks and Weaknesses are detected in work-processes and their interfaces. The auditor ultimately is attempting to find out whether There is a person responsible for the processes i.e. Process Responsibility PR; Are th e Processes directed towards targets based upon the companies requirements i.e. Target orientation TO; is Important information (e.g. quality, problems…) communicated promptly & comprehensively to the necessary persons i.e. Communication CO; and are the Risks in the processes appropriately identified & taken into account i.e. Risk Identification RI.
Process Auditing as per VDA 6.3 Kiran Walimbe PR, TO, CO and RI are the are general requirements relating to a process (Process Orientation) without which the operations & effectiveness of the process in question cannot be guaranteed and the customer interest might be endangered. These elements make up what is known as ‘The Generic Launch Pad’. Amongst other things, the VDA 6.3 process audit ends up assessing the four elements of Generic Launch Pad.
Kiran Walimbe
Process Auditing as per VDA 6.3 Kiran Walimbe For auditing the ‘Business Process’ one needs to define a process; identify all the associated risks and in the end evaluate the business process to confirm adequate mitigation of all of these risks. VDA 6.3 defines all business or service processes though plotting of Turtle Diagrams. A typical template is shown here. The risks exist on the interfaces. The auditor first generates a list of possible risks in this interface. Then he makes up a list of Open Questions to seek whether these risks really exists or not. The Audit .
Process Auditing as per VDA 6.3 Kiran Walimbe He goes to the work place, asks these questions, gets the answers and comes back to convert these open questions to closed questions. He now has got Yes-No answers available to these questions. With this set of derived closed questions he opens his laptop, opens the authorized questionnaire from VDA & records his findings. The macros in the excel sheet do the rest of job. In an answer sheet, he finds the detailed verdict. Not only the averaged cumulative rating is there, but also the systematic derivative in terms of Generic Launch Pad (PR-TO-CO-RI) is available to guide us on what needs to improve in our business set up.
Kiran Walimbe Process elements P1 to P7.
Process Auditing as per VDA 6.3 Kiran Walimbe VDA 6.3 breaks down a typical Product Life Cycle into seven process elements calling them P1 to P7 as shown in diagram. Out of these seven elements, the first one i.e. Potential Analysis P1 applies only while assessing a new and potential supplier. The rest six elements get audited after confirming award of contract & start of regular production. Process elements P1 to P7.
Process Auditing as per VDA 6.3 Kiran Walimbe The chart here shows the approximate starting and closing points of these six phases in the entire product life-cycle in manufacturing and supply chain; which are: P2-How well is the Project Managed P3-APQP & Planning of Product & Process design & development P4-Product / Process realization or PPAP P5-Effectiveness of Supplier management P6-Process Analysis / Production (Most elaborately done in VDA 6.3) P7-After sales service, resolving customer related issues & customer satisfaction Process elements P1 to P7.
Process Auditing as per VDA 6.3 Kiran Walimbe Classification Overall level of achievement Eg [%] Description of the classification A Eg > or = 90 Quality capable B 80 = or < Eg < 90 Conditionally quality capable C Eg < 80 Not quality capable At the end of this audit the audited organization may get one of the following ratings.
VDA- MC Below are the Organizations involved in Developing & Publications of VDA 6.3. BEfiTELERŒ x ee«guærna @ntinentaIù OTTO FUCHS RO1 Kugallogerfabrik SCHAEFFLER
Questions involving Special Product and Process Risk (” Question): In the Process Elements, Questions involving Special Risks in terms of Product & Process are identified by an Asterisk (*). The Specific Risks in the * Questions are already taken into account by the Classification Rules. The Evaluation is carried out analogously to the remaining Questions, this means, * Questions are not evaluated more severely than other Questions.
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Process Auditing as per VDA 6.3 Kiran Walimbe Process element P2. P2 for Project Management: There exists a comprehensive project management (including quality planning & risk management) for planning as well as for carrying out the process & product development. The project organization is equipped with the necessary resources, its tasks, authority and expertise are defined and known. The customer is informed of the project planning. A change management (change control) (involving the customer) is established.
Process Auditing as per VDA 6.3 Kiran Walimbe Process element P3. P3 for Planning of project and Product design & development: The requirements necessary for the product & process development are known. The feasibility of the products & the processes to be developed is assured. The product / process development plan ensures that all essential activities are planned with the customer’s agreement. This also includes the need to take into account the necessary technical & personnel resources. Supplier management take into account all designated parts supplied.
Process Auditing as per VDA 6.3 Kiran Walimbe Process element P4. P4 for realization of product / process development: All defined tasks from the planning of the product and process must be conducted in the realization phase. Changes must be recognized & taken into account in the planning. Reviews must be carried out at specified intervals during the realization phase. If target requirements are not achieved, actions must be specified & monitored for effectiveness.
Process Auditing as per VDA 6.3 Kiran Walimbe Process element P5. P5 for Supplier Management: Only approved / released & qualified suppliers are used for serial production processes. Customer requirements are known throughout the supply chain and are implemented. Bought-in products comply with the customer requirements which have been agreed.
Process Auditing as per VDA 6.3 Kiran Walimbe Process element P6. P6 for Process management / Production: This is the element which is audited most intensely. It is further divided into: 6.1 what goes into the process, 6.2 are all production processes controlled? (Process sequence), 6.3 what functions support the process? Personnel resources, 6.4 what facilities are used to achieve the process? (Material resources), 6.5 How effectively is the process carried out? (Effectiveness, efficiency, elimination of waste), 6.6 What should the process produce? (Process result / output)
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Process Auditing as per VDA 6.3 Kiran Walimbe Process element P7. P7 for Customer service, Customer satisfaction and Service: The product as delivered meets the customer’s requirements, Customer support and supply of parts are ensured, There are effective and sustainable failure elimination processes in place in the event of complaints and rejects.