Verbal & non verbal communications

Human resource management
Verbal & Non verbal communications
MBA Presentation
Sharda university (MBA-HR)

1. Presented by: Saakshi Gulati VERBAL & NON-VERBAL COMMUNICATIONS

2. What is verbal communication ‘Verbal’ is the Latin adjective of ‘word’. So verbal communication means communicating with words, whether written or spoken.

3. Merits of verbal communication More personal & informal. Makes immediate impact. Provides opportunity for interaction & feedback. Helps us correct our messages according to the feedback & non-verbal cues from the listener. It is very fast & non-expensive.

4. Demerits of verbal communication A word once uttered can’t be taken back. Impact may be short lived. It can be forgotten easily. There is no legal evidence of oral communication.

5. Nonverbal Communication Improving Your Nonverbal Skills and Reading Body Language It's well known that good communication is the foundation of any successful relationship, be it personal or professional. It's important to recognize, though, that it's our nonverbal communication—our facial expressions, gestures, eye contact, posture, and tone of voice—that speak the loudest. The ability to understand and use nonverbal communication, or body language, is a powerful tool that can help you connect with others, express what you really mean, and build better relationships.

6. What is non verbal communication Non verbal communication is defined as “the process of using wordless messages to generate meaning”. The use of non-verbal communication can create a whole new meaning to a message. Non-verbal communication includes all unwritten & unspoken messages, both intentional & unintentional.

7. Importance of non-verbal communications For being an excellent communicator, person needs to augment his/her verbal expressions with non-verbal ones. Nonverbal communication describes the process of shared cues between people, which goes hand-in-hand with public speaking. This can include eye contact, frequency of glances, blink rate, gestures, facial expressions, postures, and more. The presentation is, perhaps, the one mode of communication that has proved relevant through every technological innovation. Our decks get more glamorous, but it’s still just you  on stage, in front of an audience. Nonverbal signals can increase trust, clarity, and add interest to your presentation when yielded properly. Learning how to become more sensitive to body language and nonverbal cues will make you the best presenter you can be.

8. Features of non-verbal communications Non-verbal communication flows through all acts, of speaking or writing. In fact, they are wordless messages. It is a creative activity, which comes through stimuli produced by mind.

9. Advantages of non-verbal communications The usage of non-verbal communication can clearly even the toughest message to understand. Sometimes, non-verbal cues can be more meaningful than the words themselves.

10. Types of non-verbal communications & body language There are many different types of non-verbal communication. Together, the following non-verbal signals & cues communicate your interests & investments in others. Facial expressions Body movements & postures Gestures Eye-contact Touch Space Voice Paralinguistic Proxemics (Personal space) Haptics (Touch language) Artifacts

11. Barriers of communication Noise Assumptions/misconceptions Inappropriate medium Language differences Emotions Poor listening skills Distractions

12. Verbal v/s non-verbal communication Although verbal communication is easier to understand , non-verbal communication is essential to understand not only a message, but more importantly, the feelings behind the message .

13. Verbal communication Non-verbal communication Verbal communication is face-to-face conversation between people. It includes sounds, words, or speaking. Tone of voice, volume, and pitch are all ways to effectively communicate verbally . Language barriers sometimes affect communication. American gestures mean different things in different countries. It's important to be aware of these different meanings when traveling or working with people from a different culture. Nonverbal communication includes gestures, facial expressions, body movement, timing, touch, and anything else done without speaking. People seem to notice nonverbal communication more than verbal. For this reason, it's important to control yourself nonverbally . Nonverbal combined with verbal communication can be interpreted in different ways. People may seemed very confused if someone is speaking politely while swearing at them. Usually people's verbal communication signals their mood. Communication can either be seen as passive or agressive depending on both verbal and nonverbal clues.

14. some questions What is nonverbal communication and body language? Why nonverbal communication matters How nonverbal communication can go wrong Why Nonverbal communication can’t be faked